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STEPHEN B
Customer Reviews for Airport Auto Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very positive experience. The truck ran smooth and was everything we wanted to do the move.
Stephen NGreat service - always friendly & helpful!
Michael MEverything was perfect
AINSWORTH HGreat pickup and drop-off service!
Paul CVery helpful management
Kristin YThe gentleman working at the location was professional and polite. He helped me understand the equipment and helped me hook the trailer up. I will definitely use this location again
Michael ENo improvement needed. Excellent service. I would recommend them 100%
YASSIR BI have used this business for the past 3 years to move my daughter to and from college without any problems. The staff is friendly and the reservation process is easy.
Tanya SThey recommended the right vehicle for the right job at the best value! It was a quick and easy interaction.
Chris CAttendant was very helpful.
Trista JGreat Customer Service,, professionalism and in Customer service friendly and caring environment
Andrea ORick and Rich do a great job with their U-Haul business. The trucks are always in great shape and clean. They’re very friendly and accommodating if I need something last minute. Thank you guys!!
Sean RThe vehicle had service stabilitrack notice on dashboard. Fixing that would have been a plus
RUSSELL PEverything was great friendly people fast service no problems
Shun KWe did not like the remote checkin especially when you have a question. We reserved a dolly and while getting the keys there was a note that they didn’t have it. I have a bill I g question that still has t been addressed. I’m not happy
Glen GThe time was very quick and helpful and clean the people who worked at the location was very good at what they do. I would tell everyone who wants to rent there next equipment go to place. it was great.
james sThe trailer towed great with our vehicle on it and towing it back empty was fine too. Smooth trip!
KEVIN SThis location in Windsor Locks CT (car wash) is excellent. Extremely professional and accommodating. We needed to make a last minute change to the size of the truck and they were very helpful and understanding. ⭐️⭐️⭐️⭐️⭐️
Sean RCheck Wipers, mine were worn out
Anthony RSuper friendly caring and professional!
Andrea OThe only issue we had was in bringing the van back. The cabin light was indicated on the dashboard, but we couldn’t find any way to turn it off. We did advise the gentleman in the office when we came back and he said he would take care of it
susan rExcellent Experience, Rich was very helpful.
Salomon CThe ppl there are very nice and pleasant to work with. Very accommodating.
Justin DQuick and easy, this is my new go-to location next time I need a U-Haul. Thanks!
David QCourteous and prompt service. Many vehicles availabe and easy location. Would recommend the U- haul to anyone. We’ve used them several times.
Rita CThe truck was not at all in condition to drive. The steering wheel was shaking and there was weird engine noise whenever I used the acceleration. No wall through of the truck was provided when delivering the truck. Luckily I had to drive nearby so I managed somehow
Ankur HEverything was perfect
Serhiy MRich and Oscar were very helpful.
Daniel JThere was an error in my order on missing furniture pads, but other than that the after hours pickup process and vehicle were as expected and smooth.
Preston KThe service was excellent!! This will definitely be my go-to rental place from now on.
Zenaida CI received a good customer service at this location, renting and returning the truck was smooth and easy. I would definitely recommend this location to friends and family.
Sania KEasy pickup and drop off. Great experience.
Brandon PExcellent customer service! Super easy process of picking up the track. The track was clean and in perfect condition.
Ella BRental was smooth. Truck was ready and warmed up when I arrived for pickup. Hand truck and furniture pads already loaded in the truck. Return process was smooth and quick also. Really not a lot to improve.
Daniel Cexcellent customer service and convenient location to Bradley Airport
Liam Mnothing everything was good
Mathew HThe entire experience was exceptional. Would not change a thing.
Gina Lexcellent service
CLAUDIA SIve used this location twice, since I've moved to the area. The two gentlemen that run the business are very kind and professional.
Omar AGreat customer service. Equipment is in great condition and the people working here are a pleasure to work with. Will definitely use again.
Alan PGreat service and attention to detail. Would highly recommend Airport Auto Wash for U-Haul needs. -A. Pierce
Alan Powner was one of the kindest business men I have ever met
isaac bThe guy there at the office was extemely HELPFUL!!
DONALD AFast and efficient service. Couldn’t have been easier!
george mGreat service, van was excellent and got very good mileage. Pickup and drop off easy with friendly service.
Mark HGreat service and support prior to, and during the rental process.
Steve HGreat customer service
Anthony REasy phone reservation check in and return. Have always had a great experience here
Richard SRich and Rick are great people. I highly recommend using this location. Easy in and out.
Patrick W