As easy as I could have hoped. Parked the truck. Walked in dropped off the keys, answered one question and received my electronic receipt about an hour later after I was gone. Would absolutely do this rental at these two locations again.
Neil P
Customer Reviews for Ajs Furniture And Flooring
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul & has the most pleasurable employees still to this day move ONLY w Uhaul u'll be glad u did 👍🏼 from beginning w Quinn to kind caring Danna w lastly Angel to finalize the move employees definitely helped make the ending move more enjoyable & honestly thank u sweet ladies for his 🍀🔮
Michael MGot the job done. Thank you
Aaroj PThe app would not allow me to upload pictures, check in or check out. I was charged an additional day because the app didn't work even though I returned the truck early.
David KI didn't get a call from them / a UHaul dispatcher the night before. I requested a pick up at 8 and was assigned one at 12:45. Luckily the truck was available before then, but I had to call them to ask. Ideally I would have recieved a notification that it was ready closer to my requested time.
Paulina GThe appliance dolly was not in the truck when requested for reservation.
Sydney RExcellent pick-up and return service. Could not have been better. Thanks!!
Frederick BIt didn’t have the utility dolly and having to drive over to the location with the dollys would have been more gas and time, so jt was not ideal. But thankfully we just made due.
Brittany BThe truck was very easy to locate. However, the lock box was a bit more challenging to find. I did not realize that it was located on the wall outside the entrance of the hardware store listed as the location of the parking lot. I think a picture of where to find the lock box would be helpful for future customers. I am also clicking yes for the equipment being clean, even though we found a water bottle, lid to a container, and furniture blankets strewn around. It was messy, but clean.
Ashley DNot green tabs on blankets or dolly, front end needs alignment, alot of damage that was unmarked, floors dirty
James SKeep up the good work.
Alberto LThe truck was clean, but the back lift door needs to be lubricated. it is very stiff. Truck is parked behind the main building. UHaul equipment is not visible from the front of the store. It is hidden in back. Would not be a good night return place with poor lighting. The app gave me great trouble, not able to take pictures with my phone camera. Needed to walk back to the front of the store to resolve the issue with the person who had to call the regional office. Must be new to the business.
Rodney MThe app was a little slow and wouldn't let me submit pictures when dropping the truck back off, but having that option so I could pick up and drop off outside of normal operating hours was very convenient. The truck was well maintained. No issues. I got a utility dolly instead of a furniture dolly, but we made it work. I'd choose this service again.
Kieran W