Luis G.
Customer did not leave a comment.
Customer Reviews for Alans Diesel Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Alans Diesel Service
Eduardo H.
Great Service.
Michael G.
Checking out the truck and other items was a quick and simple process. The rep was courteous and knowledgeable.
Pedro C.
Mantenerse, en la misma posición.
Charles C.
My reservation was confirmed at the Nitro Equipment location in Weslaco Tx. I arrived there and was told that they didn’t have my reserved trailer because it hadn’t been returned. I waited for approximately 10-15 minutes and was told that I would have to go to Alan’s if I wanted a trailer. This was very inconvenient since I was on a schedule and 1) the confirmed time of pickup couldn’t be honored and 2) I had to travel in the opposite direction to go to an alternative location to secure the correct size trailer.
Maribell G.
I never got an email of my uhaul returned as said by customer service. grass was tall around business area not to inviting
JOSE DANIEL C.
Amazing and great customer service.
Gregg H.
I was allowed to drop off the one way trailer prior to opening hours, owner responded to my call and provided appropriate instructions.
Jacob B.
Alan is all about customer service. I would recommend him to everyone I know.
GLEN P.
The people at Alans were very helpful and accommodating.
ANDY Z.
Had a very good experience and prompt service and would definitely recommend this location to a friend and anyone, thank you for your excellent service Uhaul and Alan's Diesel Service. Andy Zuniga
Darrell W.
Great service and Alan is very knowledgeable and friendly. Highly recommended as the local "go-to guy" for all things U-Haul.
Jacob B.
Alan is very customer service oriented. I am 100% satisfied with my rental.
FELIX R.
VERY FRIENDLY BUSINESS
Tom D.
Alan will do everything possible to make your rental go smoothly .
yolanda S.
No comments Everything is good
rosalinda M.
Overall it was a good service on both ends. Where I rent it and where I return it thank you
michael L.
Don't fix it if it ain't broke.
Rodolfo P.
Excellent customer service.
daniel R.
Customer service was superb. Very attentive.
Charlene H.
Fire ants all over should be treated had Sandler on so had some bites
George S.
worked out great location was right down the street from where we moved.
Holly H.
You sent me to the wrong place, first location didn't have the trailer. I had to point this out to the dealer. Second place was rude to my husband. No apologies from uhual for the inconvenience and obvious oversight on whoever keeps tract of inventory.
jose T.
I wouldn’t change a thing you guys gave an excellent service
Anna B.
Excellent customer service. ..all great. .keep up the great work :)
william C.
Alan was very personable. Good guy and know is stuff. Thanks for everything!
ken B.
I realize that it was Thanksgiving week-end. When i dropped the trailer off, nobody was there. I left a part of my contract in a drop box. I left a phone message, nobody responded. A couple weeks later, I got an email saying i didn't honor the contract, but I did. Anybody could have driven in and taken off with their choice of trailers. Did you ever find the trailer i dropped off?
THOMAS D.
Great service.
fernando G.
awesome service great customer service
Alex C.
Have folks like Alan at all your locations! He was accommodating when I was running late to pick up my rental and helpful in hitching the trailer with good tips when towing it. Thank you for all your help! I appreciate it!
STEVEN F.
Hard to find anything to improve. Great stuff!!
Leroy G.
I received good customer service. This is the second time I have used this location.
Lupita P.
Alan and his team did a great job, easy, in and out, all our questions were answered, very helpful! I highly recommend this location!
STEVE F.
Excellent experience!! Allen was extremely helpful.
Jose V.
Alan the owner of the location did an amazing job very friendly and proffesional I would definately recommend this location to anybody looking to rent a Uhaul in the future. Uhaul.com made a mistake on my reservation but Alan's great customer service made me forget all of it. Great Job!!!!
ANGIE K.
Very friendly and helpful
Lynda D.
I don't know how you could improve this transaction. Everything was perfect! The equipment was in great shape. The proprietor met us and got us hooked up and ready to go. The price was fair. It went like clockwork. Thanks for an excellent experience.
DUSTIN C.
Fast personal friendly service even during ours when they were closed! Very good experience.
Noel G.
Great and best friendly service
JOHN S.
Many thanks Alan......Mark Solether's brother, Jon
Lynn Y.
Thanks for a quick return .
Nancy A.
Service was very friendly and fast.
LYLE P.
Would recommend these folks anytime. They are very nice to work with.
Michael R.
Only place I'll do business with u haul in the Rio Grande Valley, Always end up sticking around and chatting for a while.
Abelardo B.
Excellent service. In and out in no time.
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