This was NOT the location I reserved from and was actually the 3rd site visited due to uhaul's inability to communicate or plan, pathetic customer service from representatives. Overall terrible experience but this location was incredibly helpful and the people here were great.Jonathan A.
Trailer Rental & Towing in Donna, TX at Alans Diesel Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Donna, TX 78537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I returned my truck clean and full of gas and was still charged a cleaning fee and $7 for gas. What a rip off just so they could charge more money. Went tin person to dispute and show them the pics I took (luckily) before turning it in and they were closed. Will be renting from a different location from now on.ALEJANDRO L.
Thank youTODD K.
i FEEL WHEN A PERSON GOES IN FOR A QUOTE THATS ALL IT SHOULD BE IT SHOULD NOT BE TREATED AS A RESERVATION, AS IT WAS WITH ME i HAD 3 OR 4 DIFFERENT RESERVATION PLUS I HAD U-HAUL PERSONEL CALLING ME ABOUT GOING IN TO FINALIZED A RESERVATION WHICH I DID NOT MAKE. YOU HAVE A GOOD SERVICE AND YOU HAVE GOOD PEOPLE DELIVERING THE SERVICE YOU DON'T NEED ANYTHING ELSE.SIMON M.
Make the mobile pick up a little more user friendly. Although this in no way reflects on this location.John B.
Great serviceDavid O.
Everyone very friendly and helpful.MARY R.
The back gate of the uhaul opened while driving and items fell off. Patlock was still locked but the items inside pounded on the back door and made the latch came undone.DESI ALFREDO R.
Fast friendly serviceTODD K.
The man who checked us in was quite unfriendly. The woman in the office seemed bothered to close out the account. It was close to home, so convenient.Joel A.
Very friendly, professional, and helpful. Great rental experience. Highly recommend to all. Will rent from this location again. A++++CLAIRE F.
Everything was right on the money.Efficient and pleasing experience.MARY R.
Received professional and supportive help with our moving needs.Will use them again.MARY R.
Alan does a great job accomodating your rental, but VERY DISAPPOINTED THAT EAGLE PASS, TEXAS DOES NOT HAVE A DROP OFF SITE!!DESI ALFREDO R.
The location of the key box was too hidden, behind a palm tree that was sharp. I honestly believe there could be a better place to locate it. It took some time to find it.Melanie G.
Dropped off equipment on a SundayKELLY G.
Nothing so far. They were excellent.JUAN M.
Second time renting there in last 2 weeks and it was friendly staff and fast service, highly recommend!Alejandro C.
Excellent service!James F.
Great Uhaul location. Fast and friendlyTodd K.
Thanks, AlanJohn M.
Nothing. Very great customer service.Kimberly Y.
Good serviceIda H.