Not the fault of the location, but Uhaul had entered the wrong information on my phone reservation which caused the check-in process to be delayed. I lost my phone quote and the discount as well (and will be complaining on the phone in due course).
JEREMY A
Customer Reviews for Albany Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
However, the process of obtaining the U-Haul was smooth. I wasn't given the U-Haul I originally requested, and the equipment I needed was not inside the truck. Therefore, I called the location and the regional office to return it because of the mistake. Which was added stress when you're moving. However, I was able to get a refund on something that I truly appreciated.
SAMANTHA S