Customer did not leave a comment.Christopher Mich F.
Customer Reviews for Alisar Investments
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The 6 x 12 trailer does not have a lifting devise so you can attach to your tow, it took 3 people when I picked it up and I used a hydraulic jack at home to disconnect then a jack again when I dropped it off. Uhaul needs to install a lifting device for hitch on this model.Steve W.
Customer did not leave a comment.Bethany B.
Customer did not leave a comment.Peter William L.
Customer did not leave a comment.PHILLIP JEFFREY V.
Customer did not leave a comment.DMITRY M.
The location was fine but the business itself had very slow computer hardware/software. It took 40 minutes to check out the rental. The people were fine, in fact very pleasant. I would not recommend walk in check out for that reason. Additionally, the community I live in just underwent a covid lock down and masks are mandatory. Very few businesses are able to open their doors and this business did, but two at times three staff entered the customer area with no masks on. The staff helping me check was not wearing a mask until a second customer arrived.SARAH ELIZABETH R.
This facility was lovely. A great family owned business. The owner and staff were so friendly and welcoming. I would highly recommend and will deffinitly be back !SAMANTHA MARYLYN S.
Get rid of them asRobert S.
Arrived early and was looked after right away. Extremely helpful. Took great care ensuring trailer was safely attached. Walked me through safety features and operating of door. Dropped vehicle off later in the day on Sunday evening and was expecting to have to unhitch myself but Owner was right there to assist and finalize transaction.GREGORY EDISON B.
Trailer I rented was immaculate. Super clean, tires with excellent tread and proper air pressure. I will be renting from here again.PATRICK JAMES B.
The person taking care of my rental upon putting the trailer on my truck could not figure out that the lock for the hitch was not open enough to go over the trailer ball.. he and an assistant tried three times when I told him to move aside so I could put it on.. I tightened the hitch, he attached the chains and light wires. The light wires were so long and one of the chains that they would drag on the ground, I said something to them and the one guy left.. I removed and shortened up the chain and rerouted the light wires. After this the guys said oh everything is good, I asked what about tires and lights to which he banged on the tires with his fist and said everything was good, he did not confirm brake or indicator lights were working I left with the trailer and upon my 10 minute drive home checked all tires with a pressure gauge, also had to clean the wiring plug with some steel wool so the right side indicators would work. I have rented uhaul several times before but never from this location which is closer to my home. I will not give these guys a second chance and if I rent again it will be from the Bayers Lake location.CHRISTOPHER A A.
Customer did not leave a comment.Pierre B.