Customer Reviews for All American Heating & Air Conditioning Services Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All American Heating & Air Conditioning Services Inc

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timothy D. on

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The uhaul leaked and wet stuff on the inside

CRYSTAL R. on

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Had a great experience at this location. Ms. Jennifer was a great representative to work with. If you are in the area and need a truck, contact Jennifer for your needs.

DEVANTE B. on

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Joyce N. on

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Joseph S. on

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Everything was fine accept for the drop off and pick up of the containers to my new house. I was told they would be there on Saturday, August 3rd, and they didn't get there until Tuesday, August 6. Also, they were emptied and ready for pick up Monday, August 12. I called twice before they were finally picked up on Tuesday, August 27. That was pretty disappointing. Also, the delivery person left the boxes on the grass in front of the house rather than the driveway. In future I would recommend leaving them in the driveway so they don't kill the grass, especially if they are going to be there for three weeks!

BRYAN D. on

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Gary C. on

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make sure all lights work and spare tires on them

Matthew W. on

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Easy pick up. For me it was a little longer drive for pick up up than I wanted but is what it is.

KARENA K. on

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Excellent and friendly business.

larry B. on

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Get my name right. We are not Larry Bond.

MATILDA H. on

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They were friendly and knew. how to answer any questions I had or fix. any thing that wasn't right. I would send others to them because their services was " EXCELLENT". Thank you Saint Paul's U-Haul NC

Michael L. on

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Packing blankets were filthy.

Latosha B. on

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Be mindful of scheduling. Overall, the representative was amazing. Very professional & helpful!

aaron B. on

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The trailer was in good working condition, but it was dirty on the inside.

Maryellen O. on

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James J. on

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Amanda C. on

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Marvin B. on

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Pauline P. on

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Great customer service! The lady that privided me the keys was so nice.

Roman R. on

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Belaguas S. on

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corey M. on

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Drop off was simple and easy.

RUDOLPH R. on

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BARTOLO R. on

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ALL IS OK

Michael M. on

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Customer service was great. I will use this location again.

RUDOLPH R. on

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recommend this store to everyone. Jenny is very nice

GROVER H. on

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Jenny helped us out a lot with getting the rental that we needed and helped me a lot even after I left the store

JON E. on

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Really nice rep helped me out. She was very friendly. I will be back.

Aimee L. on

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sabrina P. on

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Randy H. on

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Jenny V. on

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As always great customer service. Very friendly and professional.

Jameeka M. on

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Na

Korey O. on

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ARIANNA L. on

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Jenny was super helpful and friendly! This was my first experience using uhaul and I will use it again.

Carol C. on

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Jenny V. on

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Very friendly staff

ABBY R. on

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We had an issue with double booking at the Lumberton location and the amazing woman here in St. Paul’s made it right and was very reasonable and accommodating. Thank you for everything y’all did for us!!! I will for sure use y’all again!!

Eric B. on

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SHERI A. on

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This business was so understanding I can’t tell you!

BRENDA T. on

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While on the road the wheels were shaky when doing lower speeds. I am mentioned this because of safety reasons.

julie B. on

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Larry B. on

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THE REP THAT ASSISTED ME, JENNY, WAS VERY FRIENDLY AND A PLEASURE TO DEAL WITH.

MIKE W. on

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MIKE W. on

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Khadijah P. on

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Johnthan T. on

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Howard K. on

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I had a 4pm pick up appointment and the place was closed. After calling a couple phone numbers posted on the building someone finally arrived. 50 minutes later I was on my way. I will never use this location again.

carl H. on

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RONALD M. on

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Paul L. on

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I had a reservation to pick up the trailer at 2346 Gillespie St Fayetteville, NC When I arrived, they said there were no power at the location. Afetr traveling two hours, I asked to use the restroom and was told I could not use it. They sent me to U-Haul on Bragg Blvd to pick up one. They had no trailer there so, they sent me 15 miles away to Saint Paul. On my way to Saint Paul, NC. I decided to stop back by the Gillespie St. U-Haul location because the power had been restored and that was where I had my original reservation. The manager there wasn't helpful at all. She told me I had no reservation there and they had no auto-transport trailers there. After useless discussion, I left. As I was leaving, I drove around to the building and found several trailers on hand there. I feel my civil rights were violated and I'm seeking legal advice.

FERNANDO R. on

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angel G. on

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dave M. on

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david B. on

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JOCOBI G. on

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Make sure the customer is getting what they paid for and to make sure the gas needle is right and I think they should go out with the customer to look at the U-Haul when it's time to rent it out.

LeeAnn B. on

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The first truck I was given wouldn't start. The second truck had severe mechanical issues.

Robert C. on

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Michelle V. O. on

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Keith K. on

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Robert J. on

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Latisha W. on

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Margaret T. on

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It was easy and painless, we were on the road in no time

Sabrina H. on

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I dropped the truck off on Saturday night(4/29/17 @ 8:34pm) during closing so I was not able to see a staff member but he did call me the next day to confirm he checked it in and to ask if some extra keys he found in the drop box were mine. Very friendly

David S. on

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First I around early to help speed up the process. Then it took 1 and a half hours to get the uhaul renting and I was the only person in the building. Then they overcharged me as I had an order confirmation where I had reserved the U-Haul online for 54.95. They charged me 140.55. So then I had to wait for someone over the phone to credit back the difference to my card. I was going to pay cash but the one person working didn't have a key to unlock the register. This was the only place close to my destination that had any U-Hauls available. I still haven't seen the credit back to my account. I would NEVER rent a U-Haul from this location ever again.

Lawrence F. on

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Was relayed to this location after being relayed once before. Staff did not know I was coming could not find the reservation when I provided the number and could not work the computer. She had to call someone else and read my credit card number aloud over the phone to them. Anounced that she didn't know if my requested truck was there as we signed the paperwork and charged me for the 14 dollar insurance when I requested the more expensive one online.

CADE G. on

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Veronica S. on

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MICHELLE B. on

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These guys were super the help they helped s every way they could

Russell F. on

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Staff was extremely slow in processing the request to get the trailer I had reserved. Took 45 minutes, and I was the only customer for the entire establishment.

EDWIN A. on

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I had the worst experience with Uhaul this time around. The people at this location were great and are trying to resolve the issues that actually fall on uhaul and not them.

GARY P. on

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Very prompt,polite

gary P. on

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Same as above. I was impressed with both places.

James S. on

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Process to verify that my vehicle could tow the trailer that I wanted and needed was unusually complicated. I have the owner's manual and it verified that the car can tow over 6,000 pounds. The hitch was also marked for 6,000 pounds plus. yet because it is not standard equipment on the GMC Envoy, it was difficult to get the application completed so reservation took over 25 minutes to complete. The location had no problems hooking the trailer to the car hitch. My car needed an adapter to hook up the lights but the staff told me where to get one and that it cost about $15.00. As I will be pulling a camper for the next several years, I needed the adapter anyway. When I went to turn the trailer in, the staff was helpful and it took less than 10 minutes.

Mamerto C. on

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JUDY M. on

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I don't have any suggestions I was treated so well. Truck was clean, excellent running condition and the office help was excellent. Judy McMillian

GREGORY P. on

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Great service provided by staff.

CARL D. on

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HENRY W. on

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very friendly

Kayla M. on

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JOHNNY T. on

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BENARD S. on

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MAKE SURE ALL YOUR TRUCKS HAVE CRUISE CONTROL ON THEM

LAVERN B. on

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Terry B. on

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VERY CORTEOUS

CRYSTAL G. on

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Light on dash was flashing..quoted a price when called then got there and tried to changed price higher

JOHNNY T. on

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KELLY H. on

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This site does uhaul as a side business. The person that was in charge if uhaul wasn't there and we had to take too much time to get the truck. The gentleman that helped us was very apologetic however we made the plans we did due to time constraints.

JAMES S. on

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It was their first week as a dealer so it took longer than it should have;

MICHAEL P. on

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TERRY J. on

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The service I received from this location was terrible. The employee had no idea as to what he was doing, he made me give a cash deposit and keep the entire amt...I did not receive any contract. I would never use this location again!