Customer Reviews for All Island Storage Operations LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Island Storage Operations LLC

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Richard S. | Overall Experience |
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Customer did not leave a comment.

Keith B.
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Very friendly and helpful staff and well organized & clean facility

Miranda H.
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Shawn M.
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KELLY S.
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ABSOLUTELY THE WORST EXPERIENCE I HAVE EVER HAD IN MOVING. I personally moved 17 times in 24 years with the military both on my own and with the government and U-Haul did nothing but steer me wrong. From the reservation a month out to being over charged in the end. In an attempt to rectify the problem to another run around saga. Oh wait we will open up a 72 hour investigation although it took you 10 seconds to over charge me...how convenient. Sent to a 5 hour pick up to finding out availability was 10 miles down the road and no one seemed to care. U-HAUL SUCKS to put it polity. NEVER AGAIN!!!

Pat H.
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MICHAEL W.
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JOHN NICOLAS D.
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tom L.
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Check out takes too long....

TIM E.
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Jennifer C.
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Harvinder B.
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James I.
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Erin W.
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Only issue was I requested a furniture dolly, and none was available, so I called someone who called three people to finally find one available on a Sunday. Would have liked to have been notified prior to my move day that none was available.

Michael H.
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FRANK S.
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Maureen B.
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Scott G.
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Great service from Josh!

Jon A.
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I am sorry to say I forgot the name of the man who helped me. He was terrific. It is among the best business experiences I have had on Whidbey. Please give him my thanks.

Gregory P.
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Vincent J.
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Hire people like those that work at the Clinton facility for your Bay Area offices.

Chris S.
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Layla T.
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Tom S.
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Very customer focused

JAMES M.
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tom L.
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bill M.
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jim P.
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Adam G.
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Dropped off to approved location on time. Spent the next 5 days proving it had been dropped off.

kathy T.
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Esther C.
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Cecelia D.
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staff very friendly and helpful

Glen H.
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It was an awesome experience. I'll go back again in the future, without a doubt.

Ginger M.
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Absolutely a fabulous experience. Jackie, Josh, and the owner Natasha were incredible.!!

David B.
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Jackie was very helpful and friendly. I enjoyed doing business with her

James C.
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Jeff A.
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Gunilla E.
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AARON B.
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leann H.
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STEPHEN V.
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Very helpful.

STEPHEN V.
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Very helpful

Kate S.
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JENNY P.
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Andrew B.
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Christine G.
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Alice J.
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jerry T.
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The only issue I had was I used the same size truck and car carrier to move fathom McCall Idaho. To Freeland Wa. With the same mileage distance and it cost me$600.00 dollars. I used the exact same size size truck and car carrier 4 1/2 months later to go to Boise I'd. with the same driving distance and they charged me $1,200. Ask why and the answer I received from your HG in Az. was it was at the end of our busy season--Really!! What kind of response is that. ?????

MARK S.
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Josh really came through for me and my family...again. Highly recommend All Island storage to anyone who needs Uhaul equipment or storage spaces. Best Regards from Mark Spharler

CHELO B.
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Signage is somewhat confusing and the truck was not checked before we left (I thought that was standard), but otherwise the experience was fine. Unmemorable.

Jan M.
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It took a great deal of time to transfer my reservation to this location, causing me to miss a ferry, miss a business appointment, and lose a lot of money.

Pam E.
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William P.
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Vincent H.
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So helpful as we moved to our new home. Amazing customer service. Could not recommend higher.

Ron R.
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MARK S.
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Jackie and Josh are both superior people, they helped us in all aspects for all of our moves...they provided storage, packaging materials, locks and assistance with securing our car on the auto transport. We will ONLY use All Island Storage for our needs. They have become personal friends to us. Mark Spharler.

Jeff B.
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Donna W.
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Great van, great people to work with, very good experience!!

Jeffery M.
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Mark H.
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Robert B.
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Very friendly and conscientious

GINGER M.
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Josh made this experience a breeze from start to finish. I have never experienced renting a truck so easy. All Island Storage is a ‘one stop' operation. Highly recommend All Island Storage (& especially Josh)!

Jeff B.
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Zach H.
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Customer service was amazing

Albert A.
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Super friendly, Johnny-on-the-spot service!

Robert B.
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Mark W.
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Tough move for us, but these nice people helped make the truck rental smooth.

Stephen B.
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The drop-off location was required because the staff at the pick-up location would not return calls or come to the location to help un-hook the trailer. After a 2 hour wait, and several calls to the emergency number I was finally told to go to the new location to get help. I injured my back trying to un-hook the trailer myself and was not able to turn around easily to put the trailer in an appropriate location. got little help from the staff there. They were not responsible for the initial lack of help and my injury precluded me from being very accommodating.

arleesue S.
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Probably somewhere in the system, either at the pickup or in the system, the drop off location was wrong. Two phone calls and we were finally confident we could drop it off in the U-Haul location near our destination.

Patrick K.
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Only thing..your system would not accept my debit card that i used many times at same location. Inconvenient.

ERIK K.
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Good equipment and service.

Zoe V.
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The vehicle, a new van, was just right for the job. And, easy to drive.

Ariel P.
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ERIK K.
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Louis K.
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Jackie was extremely helpful and friendly.

Joann D.
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catherine S.
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This is the best U haul place I've been to on the island, and I've been to all of them.

David R.
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Mike H.
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Mike H.
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thomas P.
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Jennifer K.
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You guys were friendly and helpful. Thank you!

Mary Ella K.
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stephanie R.
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Great customer service :)

David M.
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GEORGE D. | Overall Experience |
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Great storage great place great people thanks

John S.
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Andrew R.
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Great staff helping us. Easy and convenient. Perfect location.

BERNIE B. | Overall Experience |
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The staff is friendly & helpful. The facility is clean, brightly lit, cool in summer & warm in winter. Restroom and carts are available for renters. Our furnishings were safe there.

Greg G.
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Explain the return options more clearly. I wasn't aware there was an option to return after the office was closed via the uhaul app. That's really handy and we wouldn't have had to rush to try to get back by closing.

Peter S.
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Doyle L.
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This is THE BEST U Haul dealer I've ever done business with and I've done business with many.

Bill G.
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This location was excellent. The overall U Haul experience was a disaster. I reserved Sunday at 9am. Had Paid movers scheduled for 10 am. Got a call Saturday saying my truck would be ready 5:30 pm. Not even close. Then told me I could get a truck 80 miles away. I had no choice. Cut the price by $70 which was nice, but after gas, the 8 hours of driving between me and my driver netted out to $2.50 per hour. My takeaway? U Haul values my time at $2.50 per hour. Disaster.

Judy J.
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Wayne F.
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Great Service

William H.
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Tammy C.
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janet M.
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Fix the national call center. Employees at both drop off and pick up locations are GREAT!!

thomas P.
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Stan W.
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Sabine W.
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Everything was great except that I never ordered the safe-move insurance and got charged for it nevertheless.

Greg C.
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I would definitely use this location again

STEVEN P.
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The van was very dirty this time but I've rented here before and had a better experience. The people are very nice so I will try again since 2 out of 3 times were great.

No reviews have been submitted for this location.

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