Customer Reviews for All Seasons Self Storage

Nothing. Guy at the desk was very polite and helpful.

The owner is a really good, nice person and has always been really helpful. In and out in minutes, flexible about return and I would not even bother going to the places on Rt. 22 (or anywhere else). We have rented from here several times and it's always the same great service and great attitude.

Excellent experience. Van was clean and ready when I arrived. Returned the van after hours leaving the key in the dropbox. The service rep was friendly and showed me all of the important aspects of the van. This was only my second or third eperience with van rental but I definitely would recommend this company and use them again.

Everything was great.

The costumer service is real good and to nice

Very rude staff, I was told they don't need my business.

my worst rental experience! First i was given a smaller truck than the one i paid for because they could not find the key, i had to drive almost 20 miles to pick up the small truck and was charged about 2 times what i was told when i signed the contract, U-Haul should refund the entire bill for what i was put through

Excellent customer service!

Excellent customer service. Extremely friendly and organized!

John is fantastic to work with.. highly recommend.

Easy, No Touch Drop-off (clearly marked drop-box) and efficient/timely response to follow-up questions.

The guy who helped me was very friendly and gave me all the information I needed. It was a smooth and seamless experience!

I been going there to this uhal for the past 8years never had a issue the people that work there very nice and helpful as well highly recommend this uhal

I would definitely use this rental/pickup location again. They were courteous and helpful in explaining all the how too's of the vehicle I rented. Most impressive to me was how clean and sanitized the truck was!!

All good

Trucks were parked in very small spots and the equipment I requested was not in the truck, but because my rental started before the office opened, there was nothing I could do about it.

Rented van cargo very clean and affordable. I worked with John and his services was prompt and professional. I will definitely return to All Seasonal and recommend my family and friends to rent u haul. Thia was absolutely a wonderful experience... no stress! Thanks John!!!

The man was courteous, efficient and very helpful. We were in and out of the location and able to drive away immediately. It could not have been more convenient and more pleasant to rent a Van from UHaul It. Thank you and will use another Van from you whenever I need to.

U-Haul customer service as a whole is terrible. I called and was transferred at a minimum 3 times each time. I deferred to mobile and that was much better just because of the lack of interaction with U-Haul personnel.

Everything was perfect.

Good in person customer service

The people who work in this location are extremely nice, respectful and treat everybody with dignity. This the second time I reserved at the place and I do not have enough words to describe the gentleman who works on Saturdays, he was simply the best.

Excellent Customer Service

This location was incredible. I had a reservation at another location. West orange self storeage which I booked a month in advance only to find out when the day came that they never left key in the drop box when I had chosen the online pick up. This took me over a hour on hold waiting for a u haul rep to tell me there's nothing they can do and I was out of luck. Offered me a location to pick up another van no compensation offered. The location should have not allowed the rental or contacted me prior if I could not do the online check in. Literally saw the vehicle waiting for me but i had no access. Worst experience ever. I will never being using u haul again. I tried booking another location set everything up. When I got there they said oh we have no vehicles here. No phone call nothing and allowed me to book online. It was arch sunoco in summit nj. Terrible. All seasons in Garwood saved the day. Associate was super helpful and was fully trained on how the whole online process works. I applaud them but I will never being using u haul again. Worst customer service I have experienced ever. Lady was nasty on phone and literally got disconnected 2 times before i had to wait a hour on hold. No option for a call back feature then to only say you are sol. Offered no solution to a problem their affiliate created.

Great customer service

From pickup to drop off all went very smoothly. I rented the van for 4 hours had to drive to Somerville area and then back down . Van was brand new 9000 miles drove Great! The end cost for all was $86.00 . I would definitely use them again exactly what I needed and a Really Good price !

Very helpful people

excellent

Great experience - office is clean, efficient and professional. Will definitely rent from this location again!

On drop off Collin handled everything professionally and efficiently. Pleasure to deal with.

Super helpful from reservation call, pickup and dropoff!! Awesome. Made it so easy! Thank you!

Keep Karen's out of the office (freak)!!!!!!

Got charged for furniture pads and did not receive any when I picked up the truck

Convenient, professional and affordable

John is a great guy. He is friendly, helpful and and courteous. I will wholeheartedly and without reservation, recommend them.

Thanks for excellent and courteous service!

I have rented from all seasons a few times.. and am always pleased ..

All good! Went smoothly, JS from All Seasons storage was super!

GREAT location, the person working there on Sunday was super excellent!

Everything was very convenient and done well!

Please insure that all equipment that is paid for is included within the truck. I paid for equipment that I was never able to use, terrible first experience with this company.

Terrific experience!

No improvements. Costumer service was wonderful

N/a

Was helped clearly and concisely every step of the way. Not my first time using this location, and they're always 100% professional.

The rental agent was extremely friendly and efficient. Very good service.

System still did not show my reservation when I returned the truck. Attendant took my number and called me once it was updated

Absolutely on of the wrong experiences I have ever had with a rental company in over 20 years. Complete disregard for the customer and any decent level of service. I was left stranded in front of this location for 2 hours after they cancelled my mobile pick up without notice. I even called in advance that morning to make sure the truck would be available. U-Haul customer service team was just a poor. They rebooked it not one but 2 times while I was on the phone to the wrong Uhaul address, hence the 2 hours. Not a single apology from U-Haul, only “we are sorry YOU are not happy”.

Very helpful! Very clean. Excellent customer experience. Thank you again!

Very good service . Fair price . will keep you in mind in the future

I am completely satisfied with the service provided.

Great, convenient storage facility. Easy to load in and out.

Clean and neat, and very professional. Easy access but secure. Well done!

Thanks for all your help. We will definitely use you in the future if we need storage/renting a truck.

Best storage facility!

Nice people. Good facility