Customer Reviews for All Secured Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Secured Storage

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Carleigh C.
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I wouldn't let tell a customer that they get their deposit back but then try to keep 3/4 of it. I'm happy I called to complain. I liked both locations but I will never use your company again.

Jessica W.
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Customer did not leave a comment.

MARSHAL C.
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Customer did not leave a comment.

Leatha Y.
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James M.
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Hidden charges/ pick up key box are very hard to open

JARED M.
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Customer did not leave a comment.

Jacob E.
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STEVEN B.
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Stephanie B.
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Cute puppy. Very clean and nice. Thanks!

Miranda W.
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Customer did not leave a comment.

James K.
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Great Service. They are willing to work you so you get what you need.

PAULA T.
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The people at the two locations I dealt with were great. Thank you very much!

mike C.
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Let people know your expectations before they rent not after they are done. Equipment was in excellent condition. Drop off location was not easy to get to or find

William M.
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Provide more information up front and verbally about after-hours drop-off.

Scott U.
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Customer did not leave a comment.

CHRISTOPHER S.
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The owners and other workers were very friendly and helpful going above and beyond at 20440 US Hwy 40 Blue Springs, MO 64015 If I ever have to get anymore uhauls I'll only come to this location because the owners were amazing help!!

Bill B.
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The right rear taillight did not work. I took it to the Noland rd facility for repair. they said it was fixed. while on the trip it failed again, we could not find anyone to fix it and had to delay our return until daylight costing us a day of rental fees. No one from the place I rented it from answered or returned my phone calls

gerald A.
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I have/had no complaints. My experience with this location was great.

James E.
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Customer did not leave a comment.

JESSICA S.
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Nathaniel A.
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Scott M.
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James H.
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Teri G.
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The online pick-up system needs work. The lady that helped us inside was very knowledgeable and had great customer service skills.

RUDOLF G.
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Great place to do business. The equipment is clean and ready to go. The people are friendly and very professional.

JEFFREY R.
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Customer did not leave a comment.

RUDOLF G.
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It is a very well-run business. Very professional

Dakota K.
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SIERRA L.
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Melissa D.
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TERENCE M.
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Angela A.
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Truck was late to pick up by 4 hours. I was told I was receiving. A $50 discount because of this, I did not receive any discount. Be honest to your customers, especially the ones who are patient when given a 4 hour delay.

ROBERT S.
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Alexandra H.
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Brad W.
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The customer service at this location was very good. Very helpful and friendly.

MICHAEL B.
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Need better more visible signage near the road.

john H.
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Best rental service I've experienced. I've moved more than 15 times in my life and this by far has been the best. Alicia was more than excellent. Recommend highly.

BRENT M.
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Customer did not leave a comment.

Lisa A.
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One of the greatest customer service experiences I've had

Amanda S.
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Customer did not leave a comment.

evelyn S.
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This location might of been suggested in the first place, 90 miles difference between U-Haul dealerships for reserved equipment.

darrl P.
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Myra W.
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Victoria K.
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CAROL F.
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CAROL F.
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Bill S.
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Great people in blue springs went out of their way to help I really appreciate how helpful they were I recommend this U-Haul store to everyone

LoWanda G.
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When I think of clean is wiping down panels door ha does inside all knobs wiped down they was not wiped down so I used my wipes to wipe them down and the dash board and all

Aaron G.
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Customer did not leave a comment.

JAMES T.
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Toni L.
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I wanted and ordered drop off in Grain Valley, Mo. On my way there they call and tell me to drop off on 40 Hwy, about 15 miles out of my way.

Chautauqua N.
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Customer did not leave a comment.

cathy C.
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Keep doing what you're doing. Everything went very well, thanks to the great service the owners daughter provided at the sight. Thanks.

LYNN W.
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Aaron S.
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Ron Y.
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Very friendly and efficient.

Arthur K.
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I am a 65 year old retiree. I maintain two homes one in Florida and one in Michigan. I have rented multiple items from you and Budget. I will be pursuing more rentals in the future. I was extremely disappointed in this last rental. The truck was quite scary to drive it shook at freeway speeds terribly. I honestly did not know if I would make the 900 mile trip. I will have to think about choosing you or Budget next time. I have always been loyal to U- Haul but I am not so sure anymore.

BRUCE R.
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John P.
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John B.
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Kevin F.
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Very friendly staff

Casey K.
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Nothing bad to say. Very helpful, friendly, and professional.

Douglas S.
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Customer did not leave a comment.

Debra W.
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Theodore S.
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quick and personable

Chris B.
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Awesome and extremely helpful. Superb customer service.

Rodney H.
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What is the no reply email I got from uhaul that says to verify damage to the trailer I rented? I did nothing to damage your trailer. Period. This is a scam right? The link to open the reference number doesn't exist.

Chandler H.
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Customer did not leave a comment.

Raymond S.
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Scott T.
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Very accommodating and cool, it was a quick rental and it went smoothly thanks to the front manager. She was awesome.

Jeannie W.
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Customer did not leave a comment.

joy J.
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Customer did not leave a comment.

clay W.
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The location I set up the rental with was closed when I went to pick up. The unit had less that a quarter tank and the windshield was covered with bugs. No a good start.

DANIEL M.
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Customer did not leave a comment.

cindy K.
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All Secured Storage is a great place to rent from. The people are knowledgeable, friendly. The equipment was clean and in good condition.

Gragory G.
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Valerie H.
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Sarah N.
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Tonae A.
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John P.
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Jason P.
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Isaiah S.
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DAVID F.
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they were very good at taking care of our needs

Tiffany C.
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Very polite staff

Lori B.
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Staff was very accommodating. New to Uhaul but friendly and helpful throughout the pick up and return

David M.
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Customer did not leave a comment.

Andrew L.
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Customer did not leave a comment.

Theresa M.
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Very professional & friendly. User friendly checkin.

Dena C L.
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Richard G.
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Mike W.
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Great to work with , very friendly, excellent experience.

No reviews have been submitted for this location.

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