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RODELL R
Customer Reviews for All Space Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff went Up and Above helping me out. Will be using them again.
JOSEPH HOther than seeing the U-haul trucks out front there was no signage to tell you it was a U-haul facility and the office was basically hidden within the lot.
JAMES JI know it’s going to sound unbelievable. But everything was perfect. I can’t think of anything they could have done differently. Wish I would have known of this location when I first lived to my house last year.
REGIS DThe Lady at counter was thorough in explaining everything to me. Drop off was so simple. I would recommend to anyone.
CORTIA SOnline reservation was great. Pick up in the office was fabulous, friendly and informative. I was welcomed by the most adorable puppy which made my moving day sooooooo much less stressful :*). Dropping off was smooth and hassle free. There was confusion on my bill at the end. I was charged for 2 days in error. I wrote an email and even over the Holiday Weekend everything was fixed and straightened out. I have nothing but wonderful praise for U-Haul and All space Storage. 10 out of 10 times, I will recommend them.
DENISE HThanks for opportunity to use you service
Tabitha CEasy pickup and drop off. Great customer service!
RONALD CClear instructions on car dolly. Newer truck, with comfortable ride. It was a little noisy. They forgot to include blankets I ordered online. The receiving office questioned there wear abouts when I handed the truck I , but don’t believe I was charged
JAMES AThey originally told me they were out of stock but called back 15 minutes later to tell me they had one. They walked into to the yard to verify and found one. I was very happy with that service.
WILLIAM Hsuper friendly staff
Lil PExcellent experience. Excellent deal or great equipment. Thank you
JEFFERY KFriendly and efficient service at this location. Great experience.
Jeffrey HFast, friendly service. Smooth process from start to finish!
CINDY Wnothing
Katherine RVery easy drop off.
Diane SGreat and super helpful service!
MATTHEW GI had my Service Animal and when I walked there were 2 big dogs in the office without leashes and belonged to the agent behind the counter. I was forced to pick up my service animal and keep pushing the other to overly aggressive dogs away as they continued to be aggressive towards my service animal. The lady agent behind the counter finally called her dogs and got them put away behind the counter. I then went to put my service animal back down on the ground where he belonged and the agent told me not to put him on the ground because then her dogs would “mark” the area after. I informed the agent that he was a service animal and that he belonged on the ground. I then put my service animal on the ground. Then the agent became very rude towards me and had an attitude the whole checkout process. She was huffing and puffing, she didn’t explain anything to me about the rental agreement or anything. She slammed the agreement on the counter and said “sign this”. After I read over it myself I signed it but she had already went outside to get the trailer. So I had to put it over the counter. Then I saw where she was and she yelled at me to back up over by where she was. She didn’t say anything else to me the whole time she was hooking up the trailer until finally she told me to apply my brakes to check the lights. After that she told me in a rude tone that if I drop it off after hours to leave it right here. The whole encounter was just so bad and rude… there was absolutely no customer service. The right thing to have done would have been to apologize to me about her dogs being aggressive towards my service animal and then carry on like I was a normal customer. There was no reason to be rude and throw a tantrum like a child. That’s probably the best way to describe it.
Gregory BEveryone at tjis location are terrific! Price to rent the van was outrageous for the short period of time and travel that I had it. Then I couldn't return the key after hours because the slot was too small. I had to have them dropped off the next day.
DAWN BEverything was great, except the mileage rate of .99 cents per mile. This rate is exceptionally high. I moved some personal items 45 miles, which resulted in $45.00 in charges moving the items and another $45.00 to return the truck. I agreed to this rate, but I didn’t have much choice. The $19.95 truck rental, boldly advertised on the side of the truck, cost $130.00, Beware when you rent!!!! The advertised price means nothing!!!
JAMES AGreat customer service
LAWANNA Hcheck equipment for damage before renting out
CARRIE SPerfect
Mike NEverything was perfect!!!
Jay WJust keep up your fast and friendly service - every experience there is a pleasure.
William MNice customer service n clean place
Fernando VProfessional and friendly. Easy peezy.
TIMOTHY GAll was friendly and professional.
John GThe truck was in great condition All the safety measures were met. The price was fair and no issues.
John DThe best UHAUL experience I've ever had, quick and professional. I will definitely be using recommending this facility in the future.
John SGreat friendly service
Deborah MKeep doing what you guys do!
Casey QTattoo lady has a HUGE CUSTOMER SERVICE problem . She acts like customers are a hassle for her . Maybe she was having a bad day , but as a business owner myself I know I can't let my customers take the brunt of that !! There you have the reason this was absolutely the last time myself or my company will use you guys again .
CHARLES TGreat location, easy in and out, wonderful & helpful staff.
Kris HNothing . It is good as is.
MANUAL VDrop off was a storage place, and a guy took it off the car and the lady took a pic of the trailer
david dPricing have risen over the past decade beyond any reasonable amount. I have used U-Haul trailers for the past 14 years. In 2024 alone, the price has risen 33% in ONE YEAR.
JOHN BGreat staff and service. Very friendly and professional. They made my moving easy
WILLIAM BYou should call a customer and let them know that your truck is going to be rented if you don’t pick it up right away
Thomas SVery nice and friendly. Was on my way in a few minutes.
Richard TNone
Karen bThe staff was wonderful and very helpful
Nelson MI was charged for a cleaning fee for the truck and I returned it cleaner than what I received the truck, I made a reservation online for a truck and then was sent over 12 miles away to a different town to pick up a different truck then the one I had reserved originally. Many of the people I had to deal with were rude during the process especially at the drop off location.
Teo WNot a thing. Excellent service as always!
DEBORAH MMy contract was so damn screwed up and the place I reserved in cocoa refused the truck because she was full so had to go down farther to another location. By the time I got there I was beyond pissed. But the lady behind the counter and the gentlemen who checked us out were extremely nice and helpful
Cheri JThe staff at All Space Storage Inc made it easy for every aspect of reserving the rental to pick up and $. Very pleasant as well.
Stephen H