Customer Reviews for All Storage Kuykendahl
(U-Haul Neighborhood Dealer)

186 reviews

12921 Kuykendahl Rd   Houston, TX 77090

(713) 771-2178

Office Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(713) 771-2178

12921 Kuykendahl Rd
Houston, TX 77090

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

GRISELDA S 
Rating:
5.0

Perfect

ANDRES H 
Rating:
5.0

Customer did not leave a comment.

TORRY B 
Rating:
1.0

Customer did not leave a comment.

SHALAYAH L 
Rating:
1.0

Customer did not leave a comment.

JESSICA W 
Rating:
5.0

The salesman was. GREAT

BEREXELL B 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Nothing everything was good..

RONY M 
Rating:
5.0

Everething is excellent 👌

NANCY O 
Rating:
4.0

Tener más servicios en español, en esta sucursal me atendió Tony amablemente, más personal como el , excelente atención a clientes

RUBEN D 
Rating:
4.0

Customer did not leave a comment.

JOSE D 
Rating:
5.0

Test vehicles for air conditioning performance before letting vehicles be used, the a/c wasn't blowing cool air when we rented our truck.

JUAN M 
Rating:
5.0

Keep them happy and smiling all the time.

Johnny R 
Rating:
1.0

Customer did not leave a comment.

LATYRA J 
Rating:
5.0

Very helpful and easy!

Sherry A 
Rating:
5.0

Customer did not leave a comment.

Sixto A 
Rating:
5.0

Customer did not leave a comment.

ezequiel a 
Rating:
5.0

Tony was very helpful and a all around nice human being

erica k 
Rating:
5.0

Mr. Tony se portó a toda madre con nosotros me encanta el servicio al cliente

SAUL Z 
Rating:
5.0

Customer did not leave a comment.

paris a 
Rating:
5.0

Customer did not leave a comment.

CHARLES H 
Rating:
5.0

I forgot my license at the Uhaul pickup location and the owner was kind enough to mail it to my home address. 10/10 would order from them again. Thanks!

Sean C 
Rating:
5.0

Excellent service

DAVID W 
Rating:
5.0

Great customer service

PATRICIA T 
Rating:
5.0

Tony was great! He was very understanding and able to assist me with my needs right away. He deserves 10 stars.

Niesha R 
Rating:
5.0

Customer did not leave a comment.

DESHANDRA G 
Rating:
5.0

I appreciate for the U- Haul Truck

demond n 
Rating:
5.0

Excellent customer service

alex c 
Rating:
5.0

Customer did not leave a comment.

Courtney H 
Rating:
4.0

Customer did not leave a comment.

Shanna C 
Rating:
5.0

Customer did not leave a comment.

Leon S 
Rating:
5.0

Customer did not leave a comment.

Brevan R 
Rating:
3.0

Customer did not leave a comment.

Marieshia D 
Rating:
4.0

Very good customer service he was very nice

Glenthia W 
Rating:
3.0

Make a returns easier to process after hours

Rick B 
Rating:
5.0

Customer did not leave a comment.

KASSIDY W 
Rating:
4.0

Very nice. Satisfied with the service

Shirley W 
Rating:
4.0

The vehicle could have been wiped down & sanitized but other than that. Good experience

Kevin W 
Rating:
2.0

Please make sure the rented materials and equipment are in the truck upon pickup

Raymonda P 
Rating:
1.0

Maintenance on vehicle Make sure code works for lock Lower fees

NaKeta J 
Rating:
5.0

Customer did not leave a comment.

Carmelita D 
Rating:
5.0

Customer did not leave a comment.

Lizette O 
Rating:
5.0

Customer did not leave a comment.

Dayana R 
Rating:
5.0

The truck smelled like Body Oder and not at all clean (i.e. Armor All or sanitized). We had to buy car freshener. Other than that, it was a great ride.

Joe S 
Rating:
1.0

I was told I could drop it off at a different uhual when I tried I was told no so that added a extra 30 miles to my trip, the uhual had NOOO gas what so ever and it wasnt clean

BriAnna B 
Rating:
5.0

Excellent customer service and friendly staff. Nice ambience of office location. Very welcoming 😊

nadeem s 
Rating:
5.0

Tony was amazingly helpful the Truck was maintained, and clean.

Sheaquail h 
Rating:
2.0

Didn’t have a right truck or dolly. However, accommodation were made.

Stenisha P 
Rating:
5.0

Customer did not leave a comment.

Dora S 
Rating:
1.0

The truck was cleaned but it drove funny and made noises I was afraid it was going to stop. Then I was charged an extra $50 for I don't know what.

DyEasha B 
Rating:
5.0

Customer did not leave a comment.

Oluwaseun A 
Rating:
5.0

They need better locks to retrieve the key.

Dora S 
Rating:
5.0

Everything was perfect.

Marc A 
Rating:
1.0

Tony assured me $100 hold to rent truck n fees would be taken out of it n I would receive the remander back on my card , it's been two days n I haven't received my back end of remander. Yes I need my money two days ago putting me on hold with my funds.

Lanis H 
Rating:
5.0

Keep Tony!!!

Jerry C 
Rating:
4.0

Customer did not leave a comment.

christie w 
Rating:
4.0

Have the truck thoroughly cleaned and sanitized after every use. Other than that this location & service was superior

Sadonia H 
Rating:
2.0

Poor hours. Your app would not function properly stating no internet when I did have internet. Windows haven't been washed in months. Floor of cab was not swept clean.

Wally S 
Rating:
4.0

The word lock was kinda hard for me to unlock. Other than that it was easy.

Belisia W 
Rating:
5.0

Customer did not leave a comment.

David F 
Rating:
5.0

Great place. VERY FRIENDLY CUSTOMER SERVICE. YOU'VE DONE ALL THERE IS TO DO TO SATISFY YOUR CUSTOMER (ME). THANKS!!

william e 
Rating:
5.0

Customer did not leave a comment.

Denotra P 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Customer did not leave a comment.

Sarai A 
Rating:
5.0

Customer did not leave a comment.

Anthony J 
Rating:
5.0

Customer did not leave a comment.

Alan W 
Rating:
1.0

Customer did not leave a comment.

Ashia W 
Rating:
5.0

Nothing, excellent service. Thank you Tony.

ANITA R 
Rating:
3.0

Customer did not leave a comment.

Sharmicikia F 
Rating:
2.0

Customer did not leave a comment.

PETER K 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

LITICIA L 
Rating:
5.0

Customer did not leave a comment.

Donald D 
Rating:
5.0

I have no recommendations at this time.

TAMIKO A 
Rating:
5.0

Customer did not leave a comment.

Jose O 
Rating:
5.0

Customer did not leave a comment.

ARSHA H 
Rating:
5.0

Awsome. Quick & easy!

EBONI S 
Rating:
5.0

Customer did not leave a comment.

RAVEN A 
Rating:
3.0

Customer did not leave a comment.

LaKeisha H 
Rating:
3.0

The guy was nice but the inside smelled like body odor.

LOGAN J 
Rating:
5.0

Customer did not leave a comment.

Dorian V 
Rating:
2.0

The back and front of this truck was dirty. It smelled awful in the inside like it hadn’t been sanitized in a while. The truck was very very loud when you push slightly on the gas. The man at the front desk was very helpful and actually helped me when he didn’t have to, so I will give him 5 stars.

KELLI P 
Rating:
5.0

The check in procedure if I had known that I needed pics before I lparked. I had to take several Pics before it accepted . Stacy was great in reservations process. Courteous and helpful in expedited time.

ROCHELL P 
Rating:
3.0

There was trash in the cab.

ROBERT S 
Rating:
5.0

Customer did not leave a comment.

DELOYCE S 
Rating:
5.0

Customer did not leave a comment.

Kaitlin B 
Rating:
2.0

The location close at 4 pm while it is much later on the website. The guy didn’t even move from his desk to give me the keys or anything. The vehicle was in a very bad shape even the side mirror was broken. When I complained to the store associate. He stated that he knows of it and had no intentions of switching the vehicle. I think he gave me the worst vehicle in his shop.

Hadier S 
Rating:
4.0

Customer did not leave a comment.

Inez J 
Rating:
5.0

Customer did not leave a comment.

BARBARA H 
Rating:
5.0

Exelent

ARBELIO R 
Rating:
5.0

Excellent service, prices and quality! Tony 031536 was friendly, professional and courteous.

anita r 
Rating:
5.0

Customer did not leave a comment.

Jimmy T 
Rating:
5.0

Everything was lovely.

CORNELL S 
Rating:
5.0

Customer did not leave a comment.

malika h 
Rating:
5.0

Customer did not leave a comment.

Tiara O 
Rating:
4.0

Nothing. You're just fine.

Larry F 
Rating:
4.0

The word lock was difficult

Alexander E 
Rating:
5.0

Customer did not leave a comment.

OZELL B 
Rating:
5.0

No improvement necessary. Staff was friendly, courteous & professional. Tony was exceptional.

anita r 
Rating:
3.0

Customer did not leave a comment.

Tomika E 
No reviews have been submitted for this location.
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