Truck is very old. Only had a half tank of gas, returned the same and got charged. Damage to front end and tailgateCHAZ M.
Customer Reviews for All Storage Seven Hills
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.George S.
Everyone was very friendly and efficient. I would definitely use this location again and recommend this location to friends & family.Michael K.
Would have been nice to have rec'd a final receipt to see if there were any extra charges.GERARD WILLIAM C.
Customer did not leave a comment.Alexander C.
Customer did not leave a comment.KELBY BADIOLA D.
Customer did not leave a comment.MARC ALLEN T.
Customer did not leave a comment.ARTHUR JASON V.
Customer did not leave a comment.KENT J.
Lady was very nice and helpful, probably the most pleasant uhaul rental experience I have ever hadADAM R.
Not a very friendly staff. They could use some education on proper ways to interact with clients and smile. No idea I could only have rental till 4 because they close at the ridiculously early time of 4:30 and had to clean it for a late night check out. Chastised for not having blankets folded when I brought it back after rushing at 3,100 sqft move to bring it back on time. I won't rent there again. I'll find a friendlier location. They do nothing for UHauls image.TIMOTHY JOHN B.
Customer did not leave a comment.David S.
Customer did not leave a comment.Brian S.
Only issue was truck had smoke smell but service and staff were greatCAROL FRANCES D.
Customer did not leave a comment.Nicholas C.
Customer did not leave a comment.Leonard L.
I already didBrian P.
Customer did not leave a comment.PEDRO LUIS S.
This location was helpful, friendly and a human actually answered the phone. Most locations just send phone calls to voice mail. All Storage of Seven Hills went out of their way to be helpful and friendly. They are my Uhaul location of choice forever!ROBERT STEPHEN W.
The staff were very ngood ce friendly and out going the office was in a very well kept manner and they were just all around nice!!!!AARON JOSEPH E.
Rhonda and Isabel were great they should get a bonus or a raise.GREGORY THOMAS S.
Just the best place with the nicest people. Thanks guys for making the rental effortless.PETTER OLVERSOY B.
Friendly great serviceCRAIG JAY F.
The online check-in and check-out procedure is absolutely awful. It is slow, cumbersome, and does not save time like it promises to do. I rented the weekend of 7/24 using the online system and had nothing but problems. The weekend of 7/31, I checked in at the counter and it was much, much smoother and faster.Andrea O.
Everyone was very friendly and helpful - even when the online check-in process was creating problems and delays.Andrea O.
Very nice and easy pickup and drop off.Michele V.
Customer did not leave a comment.Daniel A.
Nothing at all. Customer service at this location was excellentZAIN H.
Customer did not leave a comment.SUSAN C B.
I thought the experience was nothing but positive. The truck was very clean and it was good to use the App for the first time.Mark H.
Customer did not leave a comment.Robin D.
No improvement. The staff is awesome n the place immaculate. One of the cleanest u-haul office I've been in. I'm from Fresno and here with my kids. Fresno compared to this office omg no comparison. Stinky in Fresno n clean n homey here. My daughter had coffee n loved it. You made us feel at home. And the girl who helped us she is absolutely awesome in every way. God bless you all.Elizabeth C.
Very professional and accomodatingJAN P G.
Customer did not leave a comment.JAVIER MANGLONA C.
The customer service was superb. If I ever need Uhaul services or know someone who does, I will definitely think of All Storage.CECILIA C.
Customer did not leave a comment.Roxana V.
I have rented from this location a few times the trucks are always clean and run well.the customer service is great too.I will be back the next time I need to rent a truck:DESPRIT A F.
Customer did not leave a comment.LOUELLA SALAZAR M.
Customer did not leave a comment.monica W.
Very easy and well explained process. The employee at the front counter was very patient and gave me all of the information that I needed. Will definitely use again.ARNETT SUTTON M.
Your App is horrible. Took me 20 min and nothing finally has to call cst service and wait on hold for 20 min for a rep.SCOTT R.
The check in / verification process via phone is stunningly inefficient. The â€œenter a contact's name and number to verifyâ€ is a complete and utter disaster. I've gone through the process twice now with U-Haul rentals over the past month - it's inefficient, ineffective, customer service on ubaul's side is a joke - the location is great, but U-Haul needs to overhaul its mobile pick up process so I'm not waiting in the heat for 30 minutes while u try to call my wife to verify that I am who I say I am. Get rid of this process altogether or come up with something else. It's enough to make me not want to use uhaul ever again.Brandon A.
Customer did not leave a comment.Scott and Nicole M.
Great costumer service! The process was very easy and the people in the office were super kind!SARAH M N.
Customer did not leave a comment.Angela K.
Everything was great!PAUL NICHOLAS C.
Customer did not leave a comment.DIANAYINGZI W.
Customer did not leave a comment.LILAH SERENE B.
Thank you for the last minute upgrade. No comments for improvement.Michael L.
Can't think of any at the moment...GREGORY BOB H.
Customer did not leave a comment.BENJAMIN L.
The sun visor was brokenJUDITH ANN C.
Customer did not leave a comment.BRENDA LOUISE S.
Customer did not leave a comment.Melvin L.
Customer did not leave a comment.Jean A.
Customer did not leave a comment.Dina R.
RHONDA was very helpful... uiLOUIS R P.
Customer did not leave a comment.ALFIE P.
Customer did not leave a comment.WILLIAM C H.
Loved the staff at All one storage where we picked up our truck, amazing people who went above and beyond!! Thank you Ronda!DOUGLAS MARVIN P.
Customer did not leave a comment.TIFFANY ANGELIC S.
Customer did not leave a comment.Nicholas B.
Customer did not leave a comment.Barbie C.
Customer did not leave a comment.RICHARD P.
Customer did not leave a comment.Melissa H.
The staff was EXCELLENT and made moving pleasant!!!SHAWN R L.
Probably one of the best places I rented from, super fast and friendly and they make it too easy to pick up and drop off and a person will call you if anything changes. Perfect place to rent!Pedro G.
Customer did not leave a comment.Ahmet D.
Customer did not leave a comment.Travis P.
Great location where I picked up customer service was outstandingIRIS ANNA S.
Customer did not leave a comment.Tami T.
They were very friendly and professional. The only tip: We got there at noon. The reservation was for noon. The people in the office were about to go to lunch. If the office closes for lunch, the reservation for that time should be blocked out. But the team there happly helped us out.Theodore A.
Customer did not leave a comment.RENARD HENRI W.
Customer did not leave a comment.LESTLEY P.
This location features the most up-scale Uhaul rental office I've ever seen. The desk agents who assisted me with vehicle pickup and return were courteous and efficient. The rental van was in great condition, having fewer than 9k miles on the odometer and being immaculately clean inside and out. Great rental experience!Owen S.
Customer did not leave a comment.KATHRYN K.
Well run establishment. Clean and organized,Richard W.
Customer did not leave a comment.DYLAN ROBERT M.
I've rented Uhauls many times. And this one by far the best I've rented fromDouglas S.
ALL STORAGE was a breeze to work with. EVERYONE was so friendly. We WILL use them for out next rental.SHANNON C.
Customer did not leave a comment.Mildred W.
Rhonda and isabell are amazingIsabell U.
The truck was spotless! A very pleasant experience!VICKIE LYNN G.
Customer did not leave a comment.Tuyen A.
Customer did not leave a comment.WILL A.
Air conditioner did not workEarl G.
NothingSTEVE HANJIN K.
Customer did not leave a comment.Betty C.
Rhonda was very short and rude to us!STUART TOBIN H.
Customer did not leave a comment.LOUIS AUGUSTUS P.
Great and friendly service differently will use this location again.Joshua C.
Customer did not leave a comment.BOBBY KEVIN A.
Will, the customer service was outstanding. But I am waiting to see how I will be charge for my mileage. The miles that was computed was WAY OFF. I drive around 10 miles not 98 miles. WAY OFF!sharnon M.
Customer did not leave a comment.Mercedes L.
Customer did not leave a comment.TIMOTHY ARTHUR G.
On site customer service was excellent!SIMONE S.
Customer did not leave a comment.Casey W.
The current staff is great. Friendly and helpful. This visit was definitely a better experience from others in the past. Thank you!Flora M.
Very pleaseMary Z.
Good customer serviceYIRANDI R.