Customer Reviews for All Storage The Lakes
(U-Haul Neighborhood Dealer)

905 reviews

2949 Lake East Dr   Las Vegas, NV 89117
(West of Durango/So of Sahara)

(702) 221-0306

Location Hours

  • Monday - Saturday:
    9 am - 12 pm / 12:30 pm - 3:30 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(702) 221-0306

2949 Lake East Dr
Las Vegas, NV 89117
(West of Durango/So of Sahara)

Services at this Location:

Location Hours

  • Monday - Saturday:
    9 am - 12 pm / 12:30 pm - 3:30 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent customer service

Devin K. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Victor K. 
Rating:
5.0

Customer did not leave a comment.

Lonnie Y. 
Rating:
5.0

Allen is awesome!!!

Joslyn L. 
Rating:
5.0

Great service and very responsive. Great manager Hal.

Diana V. 
Rating:
5.0

Customer did not leave a comment.

Darrell S. 
Rating:
5.0

Excellent customer service, Allen was very knowledgeable and efficient! recommend this location!

Mussah B. 
Rating:
5.0

Customer did not leave a comment.

Patrick O. 
Rating:
5.0

Customer did not leave a comment.

Lauren R. 
Rating:
5.0

I have known this man for over 15 years and every time I need a truck boom I get it always available and he offers the best deals and suggestions for what your trying to do if he is there I am there good job to the other worker as well

danyelle M. 
Rating:
5.0

Great service!!

Angeline B. 
Rating:
5.0

No improvement needed. Allan was awesome!!

Pamela W. 
Rating:
5.0

Friendly staff, explained process, great experience.

Laura S. 
Rating:
5.0

Allen is a wonderful person to do business with. I haul is lucky to have him.

Rachelle G. 
Rating:
5.0

Nothing at all everything went very smooth and Allen has a really good customer services we really like the way she treat us we are coming back with him and for sure we will tell are friends too

tita A. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Awesome experience ! 🦝

Allan S. 
Rating:
5.0

Great customer service ! 🦝

Allan S. 
Rating:
5.0

Very satisfying ,the staff was very friendly ! Thank you

mihaela C. 
Rating:
5.0

Customer did not leave a comment.

Nancy A. 
Rating:
1.0

Big issue with this reservation, the rude lady (Qandra is the name) who verified my information through the chat (becasue I was using mobile pick up) marked my license driver picture as fraud and fake license driver, and I went to the office they couldn't verify it because "they are just a dealer" I had to go to Uhual office (15 minutes away, to they fix it) I did loss my movers, it took 2 hours to clarify this "fake license driver" situation that THAT lady QANDRA through the chat made....

Raul M. 
Rating:
5.0

Customer did not leave a comment.

JOHN EDWIN B. 
Rating:
5.0

Very kind and professional

RYAN M. 
Rating:
5.0

Nothing.

KAY MASAJI Y. 
Rating:
5.0

Customer did not leave a comment.

JUMMEL H. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Customer did not leave a comment.

LISA A. 
Rating:
5.0

Brittany was very helpful and kind. I definitely would recommend this place.

Ricardo U. 
Rating:
1.0

The key wasn't in the drop boxed for our 8pm pick up. We had to wait an hour. We notice people walking inside, so we knocked and told her there was no key. Horrible experience...poor service..

PRISCILLA M O. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

KENNEREA LAVERNE G. 
Rating:
5.0

Everything was great! The woman at the counter was very nice!

MARCOS G. 
Rating:
5.0

The agent who helped me was very friendly and helpful.

ALEXANDER CHRIST K. 
Rating:
3.0

Customer did not leave a comment.

RICHARD FRED J. 
Rating:
5.0

Customer did not leave a comment.

Jana R. 
Rating:
5.0

Brittany was helpful and professional

PATRICIA INEZ D. 
Rating:
5.0

Customer did not leave a comment.

AARON MICHAEL V. 
Rating:
5.0

N/A

RAUL EDUARDO R. 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Love this location. Self service is great. Trucks run well and better gas mileage than other U-Haul vehicles I've rented at other locations. Will use it again.

DEBRA BONIFACIA D. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN TAYLOR T. 
Rating:
5.0

Outstanding… Drop off facility was perfectly located from destination. No issues. Easy check in… Thank you

VINCENT W. 
Rating:
5.0

Everything good !

JONATHAN M. 
Rating:
5.0

Great branch and friendly cute customer service rep

Scott K. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Kelly D. 
Rating:
5.0

Easy to use app. Clean and well running vehicle. Simple pick up and return. Will use this location again when neede.

DEBRA D. 
Rating:
5.0

Not much to say here!

VIRGINIA B. 
Rating:
5.0

Customer did not leave a comment.

DANITA F. 
Rating:
5.0

Customer did not leave a comment.

MANUEL ENRIQUE D. 
Rating:
4.0

The truck that we rented has holes on top and it seems like an old truck

Wilson O. 
Rating:
5.0

Convenient and will definitely use again

BRIAN AUGUSTUS B. 
Rating:
5.0

Customer did not leave a comment.

Elli E. 
Rating:
4.0

May not be the locations fault - truck was horrible on the freeway. So much bouncing and hopping. Very scary!!!

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

EMILIE MARIE C. 
Rating:
5.0

This is my favorite location. Tiffany is great. I have absolutely no complaints.

TONY E A. 
Rating:
4.0

Customer did not leave a comment.

NANCY ENID I. 
Rating:
4.0

Office staff very helpful

NANCY ENID I. 
Rating:
4.0

Customer did not leave a comment.

JOHNNY GILBERT P. 
Rating:
5.0

24 hrs pick up is convenient..thank you

Ian A. 
Rating:
5.0

Iris is kind and professional.

ANGELINA SUZANNE G. 
Rating:
1.0

Truck was somehow allowed to be booked when the office was closed and switched to hand delivery, not once but two days in a row. Canceled the first day and rebooked assuming there must've just been a mistake. Chose a different location, different day and still had the same issue...a reservation set to “hand delivery” for when the location is closed?! How is that even possible? It's not. So the second time I called to complain, and somehow a different truck in the V lot was ready and could be picked up via mobile. After converting my reservation, now an hour later, she only booked the second truck for two hours not the 4 I'd requested and I'd wasted an hour trying to get a vehicle to begin with. Reservation guarantee?!? Twice you failed.

JAIME LYNN F. 
Rating:
3.0

The verification process to pick up the truck via mobile is tedious and difficult

Kathy L. 
Rating:
5.0

Customer did not leave a comment.

JOHN KAHALOLANI H. 
Rating:
4.0

Customer did not leave a comment.

Genario C. 
Rating:
5.0

Very accommodating. Thank you!

Jermaine L. 
Rating:
4.0

Customer did not leave a comment.

KEONI D. 
Rating:
5.0

Friendly staff.

Yuriana D. 
Rating:
5.0

Customer did not leave a comment.

Roderick A. 
Rating:
5.0

Brittany is friendly and super-efficient. We thank her for the great customer service.

CHRISTINE ELIZAB S. 
Rating:
4.0

Customer did not leave a comment.

DONALD JOHN P. 
Rating:
5.0

Customer did not leave a comment.

DENISE B. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

MARTHA W. 
Rating:
5.0

Front left headlight wasn't working.

JEREMY D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER ZALESKI W. 
Rating:
5.0

Very quick service.

RANDALL J. 
Rating:
5.0

Customer did not leave a comment.

Armando R. 
Rating:
5.0

Great customer service, efficient and friendly!!

PAMELA W. 
Rating:
5.0

Always pleasant and helpful

ANTHONY JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Staff was very helpful and friendly especially when I had forgotten a personal item in the cargo van after I had returned it.

CHRISTINA G. 
Rating:
5.0

Customer did not leave a comment.

GIGINA G. 
Rating:
5.0

Thank you, Uhaul, for being a reliable resource in the community. There are few organizations in your industry that consistently and transparently meet the needs of customers. It's appreciated!

BEATRICE V. 
Rating:
5.0

Customer did not leave a comment.

GREGORY Y. 
Rating:
5.0

It was all excellent thank you

TOMMY M. 
Rating:
5.0

Everything went very smooth.

Christina G. 
Rating:
5.0

Nothing to improve. Just keeping going.

Vilen M. 
Rating:
5.0

Customer did not leave a comment.

DAVID ALLEN K. 
Rating:
4.0

I was expecting the truck to have a ramp. It definitely made the move a lot more difficult than I was hoping. Other than that, everything else was easy with pick up and drop off.

BRIANNA ARIEL PA D. 
Rating:
5.0

I have used this location a few times- very convenient and great customer service!

CAROL RENAE K. 
Rating:
5.0

Customer did not leave a comment.

Tammy H. 
Rating:
5.0

The person who greet me was very pleasant.

Denise B. 
No reviews have been submitted for this location.

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