Customer Reviews for All Wet Sports & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Wet Sports & Boat Storage

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Jimmy S. on

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aretha S. on

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ESAD M. on

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HUBERT H. on

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Diego G. on

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El servicio fue bueno, el personal que me atendio muy amable, solamente agregaria que el camion se encuentre en mejores condiciones mecanicas, ya que tenia muchos ruidos en el motor y en las llantas.

betty H. on

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Associate was very plesent and very thoughtful of my needs and concerns .

John B. on

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Strange location, but the staff was very helpful. Thank you!

Roger G. on

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Thoughtful helpful service

Constance F. on

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Erica was quick, professional and friendly. Customer service was great, truck was in great shape - overall would rate it 5 Star.

Bruce W. on

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constance S. on

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deborah C. on

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frank C. on

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Tom H. on

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Have gas tanks register on full.

Donna A. on

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While the gentleman in the office was very nice, the area where the trailer was kept was overgrown, parked in standing water, and dangerous. When I returned the unit that night, there was no lighting which made backing up and putting the unit in it's original space even more dangerous. I will not use this location again.

Ian A. on

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Issues were with electronic check-in phone was fully charged. Had five bars in phone. Took forever for docs to load, so timed out 3 times. Live chat was very slow to respond and quick to end chats when still talking. Took 45 minutes, while movers were sitting at my house waiting on us.

Adam F. on

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Ricardo G. on

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Mark H. on

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Everything went well..young girl Erica had some trouble logging me in but she got help when she needed to and took good care of me

Rafael C. on

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Bernhard K. on

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Rental desk location not clearly marked. Customers had to ask which desk handled the U-haul rental. There was no indication as to where to go or stand. Some of the confusion could be eliminated.

HAKAN K. on

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Aldair R. on

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Sherry E. on

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Just keep your customer happy.great service for me will come back again.

Lori C. on

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I have yet to find any area of custom service that needs improvement. We use UHaul several times a month and I have always been extremely happy with this location.

Carol I. on

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Mahmood S. on

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Daniel L. on

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John S. on

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yeny U. on

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Gunasekaran R. on

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Customer service was good and the equipment was in good condition unlike the slipshod service from Uhaul in Alexandria,Va. Brake lights, indicator was working well and the lock was secure. There is always room for improvement.

Steve C. on

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Thomas H. on

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very friendly and helpful

Nicole W. on

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Randy S. on

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Jennifer I. on

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Jo C. on

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Lewis M. on

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Check the A/C in the cargo van. The fan blower output decreased with increased speed (highways).

Margie D. on

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MOE T. on

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The best

Barbara E. on

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bob F. on

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Had a hitch installed on my soft top jeep. Made a trailer reservation then on pickup Day was told that I couldn’t use my jeep to tow it....SAD

Alexandre V. on

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Everything was fine but I ended up filling more fuel than was when I got the truck, it's hard to control when it's not full or empty. Just think that would be fair to get a refund for the excess. Thank you l.

Tammer I. on

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Danny W. on

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Randolph D. on

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Staff was very helpful

Gege G. on

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Zack was great!

Omar V. on

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Rickey S. on

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Rickey S. on

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The truck and cost were perfect and it was a flawless rental! Will certainly rent again!

Christina R. on

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Daniel B. on

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The location itself is acceptable. The staff, Zach, in particular, made the experience exceptional. Friendly, informed, helpful, cheery.

Shannon N. on

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jeff M. on

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Truck was perfect...staff was very helpful. Nice job overall! Thanks, Jeff

Gardner C. on

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The store clerk was very friendly and helpful.. Def. Would rent again from this location.. Neat place, with cool stuff and great owner..Relible equipment too..

leslie G. on

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I reserved over the phone and had a great experience with the 800 number. In person with the local retailer was not so good! He was rude when we arrived but maybe that’s his personality... I had 2 problems... before I pulled out of the parking lot my odometer had moved to the next mile... when I returned it I was charged for gas but the unit was returned with 1/2 a tank (the same as when I picked it up & most importantly, couldn’t get to the night drop box because of the drunk homeless people! The drop box is not in a well lighted area and therefore the homeless gather and drink! I had to call the non emergent line and ask for a police escort. I wasted my gas and time!!!

Yalitza S. on

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Just make sure to contact the location to confirm any additional equipment. Staff was very nice!

Prasanna B. on

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Very friendly folks , awesome experience.

Robert D. on

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no comments

Dovlet J. on

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Nicole C. on

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Lisa R. on

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Great customer service.

Jonathan V. on

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Excellent service very friendly and professional.

Verneshia P. on

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Diana R. on

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The young man who helped me was very kind and extremely helpful!! Thank you so much for your kindness and assistance!!

David K. on

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David K. on

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Destiny G. on

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We dropped of our trailer here. The man was very friendly and helpful. We warned him about the lights on the trailer not working (which the rental pick up did not tell us) and he quickly made sure there was nothing wrong with our plug on the truck and it was the trailer.

Kristen H. on

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JOHN S. on

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Angela B. on

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John S. on

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James E. on

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Carolyn M. on

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Randall D. on

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Everything was great!!!!

Carla L. on

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Excellent service

LaShawn W. on

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Very friendly and helpful

Kristin K. on

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Dawn S. on

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Nice people. Easy in and easy out.

Thomas H. on

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Best customer service in town!!!!!!!!

Dang H. on

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maria P. on

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Drop off was after hours of operation. I drop off at night, area was super dark ... place need more lighting

Andreas L. on

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Please make sure that everything safety related is a top priority. Found tire on my car dolly was missing half the tread when i got home. It was too late to change. Very didsapointed

John C. on

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Quick check-in. Overall great experience.

Joe S. on

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Howard P. on

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Excellent staff member, friendly, informative, and helpful!!!

Tyler D. on

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The overall experience was perfect. The only thing was having to buy an adapter for the lights.

Andre B. on

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Carlos E. on

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The young gentleman that assisted us was very professional and polite. We were having some major issues with finding a Uhaul in the Mandarin's area in Jacksonvilke but was very happy to drive to the Beaches to pick up the Uhaul because we were giving the best customer service from the young man. Thank you so much because you made me one happy customer after all the challenges we was having that day. I highly recommend the Beaches location and the awesome professionalism this young man exemplified.

karla R. on

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Our uhaul had an aweful smell, as if a small animal crawled into the motor and died. Then sat in the sun rotting. However, the back compartment was clean as well as the cabin of the truck, and the gentleman that was working at the store was nice and helpful. Overall it was a fine experience, just a little more detail to the truck is all that is needed.

Teresa C. on

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The agent was kind & informative, but the agent in GA was rude & refused to take the truck unless we paid more money

Jacob P. on

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Nothing comes to mind.

glen M. on

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randolph D. on

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The door on the trailer was old and much in need of repair. It was veary hard to open and close. The attendant that help me was excellent.

Brittney B. on

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The guy who worked the desk and helped me fill out the paperwork was so nice and funny!

Holly B. on

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Nothing. Very nice young man helped me with the entire process. Easy transaction.

Fernando P. on

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Carlos F. on

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Friendly and professional staff.

Adam E. on

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Mark R. on

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Very friendly and professional service, this in now my favorite location in Jax