Customer Reviews for Allegan U Stor II

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allegan U Stor II

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Kathy S. on

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Jerry N. on

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kathy S. on

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I made a reservation about 2 weeks in advance of my move date at the nearest location that had the truck size I needed, which was 25 miles away. If I had been told to keep checking back at the location that is located in the same town that I live in, I might have been able to rent the truck locally. The location in my town had 4 trucks show up in their lot 2 days before I needed to pick up mine. Please let others know they can keep checking back.

Tammy D. on

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John B. on

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Have the air conditioner working. That was one long...very hot trip to Florida in June and everyone knows what the temperatures are like in Florida during the summer!

Douglas C. on

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Arend H. on

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cindy C. on

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Charles C. on

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Gerald B. on

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Trailer safety chains to hook to vehicle being towed did not have rubber piece to ensure safety chain did not fall off

Kenneth B. on

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The people at the U Stor in Allegan were helpful and polite. The only complaint I have is having to pick an estimated time to return the truck. A 24 hour usage would have been great.

theordore H. on

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Frank M. on

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The location and staff there itself was great. The online and 1-800 service was shit!! They let me book my rental on saturday at a location that was not open on saturday and then canceled my reservation when I called and had it moved to a location that was open on saturday. Along with letting me book a trailer that was not available at that location costing me more money on fuel and equipment. Just call the location to schedule your rental direct until Uhaul as a company can get their shit together! Unacceptable for the online service to be that bad!!!!

savannah W. on

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sally W. on

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Matt A. on

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Matt A. on

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stephen M. on

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Jason J. on

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Hugh B. on

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Jennifer R. on

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Everything was great except the windshield wiper on the drivers side was in poor condition and I had to stop for 2 hours to wait for it to quit snowing because the windshield wasn't cleared by the wipers. Also I wasn't able to return my rentals to a closer location which was kind of a burden after driving for so long... but it was a good location and had great customer service.

Teresa R. on

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Moving is stressful enough then having the place you rent your Uhaul (Allegan U Store) try to charge you for DOUBLE the milage and basically call you a liar because the truck don't lie..lol..somebody there don't know how to add or subtract. Too much stress not a happy customer and will NEVER go back there I will rent any other truck except for Uhaul from that place.

samantha B. on

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My credit card was over charged by twice the amount I was quoted and no one can seem to figure out why other than the answer of "the computer program isn't the best" from both locations... hopefully I can get this resolved Monday...

Kathryn K. on

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Brad B. on

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Allegan U Stor helped me place the reservation for a different location (Superior Carts and More). Superior Carts was closed when I went to pick up my reseerved trailer. However, Allegan U-Stor saved the day when they provided a different type of trailer for me.

Matthew Z. on

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Ramp sticks upon closing

DENNIS J. on

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Excellent storage facility. Always well maintained and secure.

Gregory S. on

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AUSTIN K. on

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Fair prices on storage units and always good customer service

Diane C. on

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SHEILA W. on

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we only needed the units for a few months between moves. Very nice people in the office to work with.

Maria I. on

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Hugh B. on

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KAY S. on

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Thank for keeping my stuff safe. I highly recommend Allegan U Store. The staff was always friendly and helpful. Thanks!

Peggy W. on

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dale L. on

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CARY H. on

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It is a very nice facility and friendly staff.