Very nice people and very helpfulJOHN J M.
Trailer Rental & Towing in Allegan, MI at Allegan U Stor II
(U-Haul Neighborhood Dealer)
Allegan, MI 49010
Services at this Location:
- Mon: 8 am - 6 pm
- Tue-Wed: 8 am - 4 pm
- Thur: 8 am - 6 pm
- Fri: 10 am - 6 pm
- Sat: 8 am - 1 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Allegan, MI 49010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was sent to this location after my reservation was moved to locations twice. Trucks were unavailable, the website was incredibly hard to navigate and slow to respond no matter what We did, we sat on hold for customer service nearly an hour to get the help we needed. It took three hours of running around to finally get a truck to where we needed it. We will not be recommending uhaul to anyone.LauraKay H.
Easy to reserve and reception staff was excellent. Very nice place to do business with. ThanksJohn Z.
They were helpful and cheerful. The parking lot was very icy and I was a little concerned about falling. Other than that, I had a great experience. Thank you.Kristin S.
Nothing the gal was great very helpfull.Ken F.
Uhaul website didn't work , glad the people at u store could do it old school, paper copies.Toddmichael V.
Service was amazing and U-Haul was perfect for the move we needed to complete I will certainly use the Allegan location for future needs and I will also recommend this location and service Thank You.Ronda W.
They really acted like they did not want to accept the return. In fact, they told us we had to take it to Plainwell even though the contract said Allegan. They told us there would be a charge to drop it here instead. When we asked how much, they couldn't tell us. After the closed everything out, they acted surprised & said there wasn't a return charge.Andrea B.
No problems. Great customer service.Joseph H.
Excellent locationCRAIG R.
Our trailer we had the chains and straps snapped causing our car to dismount and causing expensive damage. I tried to report this and was treated like they didn't even care. I now can't afford to fix my carAmanda C.
Online service was complicated and wouldnt work for us. Had to come in and talk to a real person. Service was great after that. No complaintsTerry C.
Not a thingkaren K.
Overall excellent and very convenient. Had all that I needed for a quick move. Prices very reasonable.Jim K.
The drop off location was fine, the process was Not. The web site was confusing and at times unresponsive. It was after hours and there was no one to assist. After struggling for more than 30 min, we made a phone call and got help.Lori C.
My only (and very big) complaint is that I made a reservation 10 days in advance for a trailer with ramp for pick up and drop off at Allegan location. U-haul switched it to Wayland! In order for me to drop off in Allegan (where I live) I was charged one way extra fee! That was very wrong. I should not have had my reservation changed nor had to pay close to double! Poor customer service by whomever at U-haul who handled this.BRIAN R.
I don't see any reason for improvement. Receptionists are very nice. I would recommend people to them.Paula H.
Easy drop off, the office area was closed due to Covid 19 virus but they had a window they were assisting people from. Excellent overallJoseph H.
Daisy did a great job at the pick up. Tracie was a pleasure to work with at the drop off. She made my drop off experience friendly and quick.CHRISTINA M.
we had to put extra gas in to make sure we were not hit hard financially with your gas charges My issue with this is understanding how one is supposed to know how much gas is left in the vehicleChristy O.
The new return process is garbage. You should pay me for all the work you made me do, compared to a week ago when I just had to drop it off. Probably won't use Uhaul again because of it.Thomas G.
I found a broken light on truck before I got in while I had to load the Dolly which I noticed had a broken cross support both of which I made a comment to the lady who said we document everything with a sticker I asked where the stickers where she was clueless of the damage to that truck or dolly and said don't worry about it me as a renter should be due to I could of been the one paying for it but the best part after I waited 20 minutes to pickup my scheduled uhaul when I asked for my 50$ they told me that's not a real thing I said online it says if truck isn't ready with Dolly's in when it's pickup time get 50$ she said I don't know where that's coming from I have never heard of itKeith H.
Great friendly service! Thanks so much.Rodney S.
Friendly folks behind the counterTimothy A.
Equipment needs serviced. Hitch ball needs to be oiled. And trailer was not attacehed to vehicle properly by employee and it came off after driving down the roadcindy C.