Customer Reviews for Allsafe Self Storage Joint Venture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allsafe Self Storage Joint Venture

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kristina C.
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Customer did not leave a comment.

MELINDA S.
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Staff did not leave keys in the drop box as requested and therefore, I had to wait to get into the vehicle. . Staff was rude, uncooperative, combative. This location should not be considered for Uhaul rentals in the future as they are not equipped to handle Uhaul customers.

JOHN D.
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Customer did not leave a comment.

Merrilee C.
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When I picked up the truck, I was on a very tight schedule. I was sent a message indicating that if I didn't respond to the message, that it would be assumed that the truck condition was fine. I did a visual check of the truck exterior and interior and didn't notice anything greater than normal wear and tear, so didn't respond. When I started the truck, the gas gauge was at 3/4. I was expecting it to show full. The last Uhaul rental I did was very much better, so I'm very disappointed in this service. I would not use this rental location again.

CHARLES H.
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Becky is friendly, professional and competent. A pleasure to do business with.

NANCY K.
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excellent service, no improvements needed.

CHARLES H.
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Becky is friendly, thoughtful and considerate. A pleasure to do business with.

Katherine A.
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Customer did not leave a comment.

Claude D.
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Behind the counter, Becky was amazing. She called me before pickup to let me know about the vehicle availability, she followed up with me on the details, she delivered an outstanding customer experience. Thank you for making the reservation, pickup and return a very smooth process for me.

Robin T.
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I am disappointed in the cost of the rental. Your vehicles move around the United States and $664 dollars was exorbitant.

SRIHARI M.
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Customer did not leave a comment.

Brandon F.
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Very clean and attentive staff. Easy drop-off process.

Daniel G.
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Provide more zoomed out pic of the lock box

SPENCER A.
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Becky in the front was very personable and has a great attitude !

TAE K.
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Customer did not leave a comment.

Cheng S.
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Customer did not leave a comment.

Kim Z.
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Customer did not leave a comment.

Sameer S.
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Customer did not leave a comment.

Duc N.
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The pick up and return take too long and confusing on the website.

Farzaneh A.
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The customer service lady was amazingly helpful and understanding. She should get a pay raise!

Stephen M.
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I first went to the old Dublin location and didnt know about this NEW location that is a partnership with A1 Storage. It would help at booking to be alerted to the fact it was a new location. Thank you!

SUMIT K.
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Faster checkout of the vehicle. There was a slight delay in checking out the vehicle at the time of renting it. Otherwise, everything was just perfect.

ERIC S.
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Excellent customer service

Dominique R.
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Customer did not leave a comment.

James Z.
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Super friendly, kind and helpful staff.

No reviews have been submitted for this location.

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