Customer Reviews for Allstar Fuel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allstar Fuel

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STEVEN R.
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I frequently rent and Wes has become a personal friend. He always takes good care of me.

EMMETT D.
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BEST SERVICE I HAVE EVER HAD

SAMUEL H.
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Uhaul was great thank you to the Uhaul team for the support when nobody else would support us.

FELIZ C.
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The man there was not friendly at all. He also was not wearing a mask/ I put everything he needed into the computer except for my sons drivers license cause it would not load on the computer. He took forever doing a lot of paperwork.

PAUL Y.
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Awesome service, truck and trailer was ready and waiting for me Thanks for your help

ANTHONY J.
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Awesome customer service In and out fast and friendly service.

Bailey F.
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Customer did not leave a comment.

Rene V.
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RANDALL S.
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chris S.
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MarkLinda S.
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Always great service at this location

Clayton L.
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Customer did not leave a comment.

MITCH E.
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Mike H.
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PETE R.
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Perfect transaction and great customer service !!

Wade D.
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Key drop box, to leave the vehicles locked

Damon H.
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Customer did not leave a comment.

Anthony J.
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Have more in Wichita Falls

Michele J.
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I really enjoyed driving the truck! I think the only improvement I would recommend would be to add a statement like be prepared that our trucks do not have connection devices. You must bring your own car chargers to ups ports and aux cords. So you don't have to stop and get them on the road! ?? Truly a fun experience I would always recommend you to everyone needing your move! I also used Dirty workz our of Altus to help us load. Five Stars for them and you.

RANDY G.
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Customer did not leave a comment.

Aurelio C.
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Great customer service.

TOMMY M.
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Tommy B.
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ANTONIO S.
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carl B.
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francis J.
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I enjoyed talking and meeting Wess, he was very helpful in parking the trailer as well as explaining the check out process. The location was clean and he handled business in a professional manner. I am very pleased with how this experience turned out! Thanks again!

Shirley H.
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All good

Carl M.
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Owner very helpful a pillar to his community

Tricia S.
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Customer did not leave a comment.

BRITT M.
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Customer did not leave a comment.

GARY B.
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Wes has been very accommodating, very helpful. I would definitely recommend to anyone that they choose Wes and his location.

ANDY C.
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Customer did not leave a comment.

LARRY M.
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doyle C.
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Wendy S.
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Linda H.
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Gloria L.
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The gentleman that runs the U Haul place in Vernon is the best. He goes above and beyond to help you out. I would deffinately recomend him again. The U Haul service is locate on Main Street Vernon, Texas.

Ronald K.
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Customer did not leave a comment.

DON C.
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It was just a great experience all around. Thanks

LAURA B.
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Customer did not leave a comment.

Judy C.
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JUDITH G.
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Went to pick up truck but it was not available. They told us it would be there. Had to drive to Altus to pick up the truck. Caused huge delay in moving on time. We had a 7 hour drive back to Houston. Did not get there until 9:40 PM. This caused the movers to reschedule movers to unload the uhaul. Never will I be using uhaul again.

Donald R.
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Customer did not leave a comment.

Justin H.
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Everything was great!

MIchael B.
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The truck was dirty and the appliance dolly was missing the rubber on it to prevent scratching. Existing damage to the truck was not fully documented.

DAVID S.
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Great customer service and product

rodney C.
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Customer did not leave a comment.

RICHARD T.
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Nothing. Owner very friendly and accomodating.

Debbie D.
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Philemon Z.
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Jeremy S.
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RUDY M.
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Mantreece W.
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No improvements that I could think of. Keep going a great job with your customers.

micheal S.
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Customer did not leave a comment.

Michael E.
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Mary B.
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maria G.
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brice T.
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Ricky M.
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PHILIP C.
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Nothing, all good!

Phillip C.
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Customer did not leave a comment.

Carolyn P.
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All Good

TERRY F.
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Customer did not leave a comment.

James C.
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JERRY F.
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THAPA S.
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Gloria L.
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Shalen R.
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Phyllis T.
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My son rented the uhaul for me and said that the truck had not been swept from the previous renter. However we did sweep it out before it was returned to the rental location.

Phyllis T.
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Customer did not leave a comment.

DAVE T.
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one very messy problem was some previous renter put something in the glove compartment that melted and made a horrific mess. "Slim" all over my garage and gate remotes as well as my checkbook and U-haul papers. Awful mess but one which I do not blame u-haul employees.

Tammye E.
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We have rented several different items and 2 trucks from this location. The owner is a kind and a wonderful and helpful person who always treats us like family. We are truly grateful to have him nearby.

jason B.
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Customer did not leave a comment.

Jeffrey O.
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Jeffrey O.
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Great service! Owner was outstanding and patient!!

JAY V.
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Customer did not leave a comment.

JULIAN L.
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Great customer service. Very helpful and fast.

Laura A.
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Arrin B.
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Personable personnel.

John H.
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Customer did not leave a comment.

HOYT H.
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the price of gas at this location was totally to high>

TAMMYE E.
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This is one of the most efficiently run and well-stocked U-Haul locations I've ever encountered. I appreciate you very much and will call on you again! Thank you!

Jackie C.
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Customer did not leave a comment.

Erin O.
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Wonderful owner, good equipment, fabulous experience both times used. Will be back next time we need a uhaul!

pat G.
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Customer did not leave a comment.

Ronnie A.
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Oakley S.
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Nice guy but truck was dirty and blankets were dirty

GINA W.
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Customer did not leave a comment.

Gloria W.
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Ruby R.
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MIRANDA B.
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Tommy B.
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The return location was very easy to find, and the staff was excellent!

TOMMY A.
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Customer did not leave a comment.

Ron E.
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Customer did not leave a comment.

DUSTIN D.
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Please call me! It would be much more constructive if I could speak with a regional supervisor concerning my concerns. Honestly, I do not expect that to happen, because I have already requested this, but have heard nothing. I am confident that my responding to this is a total waste of time, but I hold hope that I am incorrect.

PHILEMON Z.
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Customer did not leave a comment.

terry N.
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Long wait on phone. Person who answered didn't seem to understand my requests. Reserved equipment not even in the city my reservation was for. Abilene service center suggested pickup locations in the opposite direction of my specified route. Uhaul must have no competition to have such poor customer service. Long wait at pick up location. We'll over an hour with no other customers in line. Everyone said computer system didn't work well. A ridiculously long time spent to rent a truck and trailer. Phone and wait total over 5 hours. I was desperate or I wouldn't have put up with it. Uhaul needs serious improvement

DIANNE P.
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Management was very helpful

Scott G.
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Customer did not leave a comment.

Jason N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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