Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one was there, had to call and drop the key in a box.
DONNA M
Rating:
5.0
I had wonderful help and before hours too!
Marlene S
Rating:
4.0
Customer did not leave a comment.
JAMES H
Rating:
5.0
It on a busy road but doable
Robert B
Rating:
3.0
Be open on sundays
CALVIN B
Rating:
4.0
Customer did not leave a comment.
Juan L
Rating:
3.0
The u-haul we received actively look in rain water and our items got soaked. I told Area Supervisor Shannon Ellard and never got as much as a text back about it and i even tried to call him too and didn't get a reply.
Kaitlin L
Rating:
5.0
Customer did not leave a comment.
Rodney W
Rating:
5.0
Steering was shake and not enough leg room.
GLYN C
Rating:
5.0
Customer did not leave a comment.
BRANDY S
Rating:
5.0
Customer did not leave a comment.
JOSEPH H
Rating:
5.0
Customer did not leave a comment.
DEXTER T
Rating:
5.0
Easy return
Therese G
Rating:
5.0
Customer did not leave a comment.
SHELLY D
Rating:
3.0
Difficult to find. Nobody there.
DWAYNE R
Rating:
4.0
Customer did not leave a comment.
JENNA H
Rating:
5.0
Customer did not leave a comment.
ALYSSA C
Rating:
5.0
Customer did not leave a comment.
Sonny B
Rating:
5.0
Customer did not leave a comment.
LAURA B
Rating:
3.0
People from this area know the lot is somewhat hard to enter or exit..that's the only issue
JORAYNE M
Rating:
5.0
Customer did not leave a comment.
BRAYAN R
Rating:
5.0
Friendly, helpful!
Arthur G
Rating:
5.0
Customer did not leave a comment.
DONNA M
Rating:
5.0
Customer did not leave a comment.
Virginia B
Rating:
5.0
Great operation! Great people!
ARTHUR G
Rating:
5.0
Customer did not leave a comment.
DONALD D
Rating:
5.0
Customer did not leave a comment.
ROBERT B
Rating:
5.0
Customer did not leave a comment.
DIANE B
Rating:
5.0
Customer did not leave a comment.
TAMMI T
Rating:
5.0
They made it easy for us to pull in the 26 foot truck.
DWIGHT S
Rating:
5.0
Customer did not leave a comment.
PATRICK M
Rating:
5.0
The mobile pick up app was very slow.
Tammy M
Rating:
4.0
Customer did not leave a comment.
CATHY O
Rating:
5.0
Customer did not leave a comment.
ALICIA E
Rating:
5.0
Customer did not leave a comment.
DANIEL C
Rating:
4.0
Dropped off late at night, so don’t have much of an opinion. Not too many parking spaces
Shelby O
Rating:
5.0
Luckily grabbed the last spot available for the 26ft U-Haul.
Haley C
Rating:
4.0
Customer did not leave a comment.
Todd B
Rating:
5.0
Excellent and trustworthy staff, accidentally left wallet in rental truck and was greeted back with wallet.
SHANE B
Rating:
5.0
It was great and Greg provided an excellent customer experience.
WILLIAM B
Rating:
5.0
Customer did not leave a comment.
Kirk F
Rating:
3.0
No issues
ROBERT M
Rating:
5.0
Customer did not leave a comment.
Sean S
Rating:
2.0
The key was not where it was supposed to be and slowed down the check process significantly. The location of itself felt sketchy as well.
Sera S
Rating:
5.0
Customer did not leave a comment.
Shaun D
Rating:
5.0
Customer did not leave a comment.
Jaylyn S
Rating:
2.0
Often unstaffed. The rental was behind another vehicle in lot and nobody was there. Eventually got the guy on the phone and he sent his wife to the location to move the vehicles around. This isn’t the only time. Guys inept as hell.
Brian S
Rating:
2.0
I showed up early for my reserved pick up time but no one was there. I called the number posted on the door and I was able to get things sorted out but with the trailer not having a tongue jack, getting the trailer hooked up by myself was very difficult.
Other than having to figure the trailer hook-up out, I was able to complete the rental documentation quickly via on-line links. The
Thomas L
Rating:
1.0
I used the site and put that I wanted to return in my new location. After moving while pregnant and being exhausted I was told the website did not keep my new location as the return area and instead said I was to return in the old city I lived in. The fee you are attempting to charge is outrageous and ridiculous and I am livid. Your agents also do not care and I still have not gotten a call or email from management about my dispute.
Brittany O
Rating:
5.0
Customer did not leave a comment.
Randy M
Rating:
3.0
Customer did not leave a comment.
roy m
Rating:
4.0
Customer did not leave a comment.
Douglas J
Rating:
3.0
The U-Haul leaked in the upper drivers side corner and wet some of my items. This needs to be fixed as it caused damaged to a couple of my things. However, the owner of the location was nice and helpful when picking up.
Colin W
Rating:
3.0
Customer did not leave a comment.
Jordan F
Rating:
5.0
I thought the service was excellent. Very helpful personnel.
Thomas J
Rating:
2.0
There was noone there. The drop-off lot was crowded. A person less drop-off was uncomfortable.
Gary F
Rating:
4.0
Very friendly and accommodating. Gave me a trailer door lock to use. Fairly small site. Luck to be able what we wanted there.
Homer L
Rating:
4.0
Customer did not leave a comment.
Timothy T
Rating:
3.0
Customer did not leave a comment.
Jonathan K
Rating:
5.0
The whole experience with picking up the trailer was fast, efficient and very easy.
Robert W
Rating:
3.0
It was a little confusing at first. My phone would not recognize my location but thankfully my friend was with me to help. The website also said the key was in a drop box but someone had to call and tell us it was in the back of the truck. Other than that, it was great!
Aja M
Rating:
5.0
The no contact rental was quick and seamless, and the truck was clean. I had a question when picking up the truck, called the number, and they picked up immediately.
Great experience!
Matthew D
Rating:
5.0
Customer did not leave a comment.
Fred M
Rating:
5.0
Customer did not leave a comment.
helen k
Rating:
3.0
Customer did not leave a comment.
Paul W
Rating:
5.0
Great guy!! Helpful and kind very professional!
Dorothy i
Rating:
5.0
Customer did not leave a comment.
Chris J
Rating:
5.0
Customer did not leave a comment.
James I
Rating:
5.0
Customer did not leave a comment.
David B
Rating:
4.0
Customer did not leave a comment.
Diana M
Rating:
5.0
Customer did not leave a comment.
ralph m
Rating:
1.0
Customer did not leave a comment.
thomas c
Rating:
1.0
Went two times and no one was there. Doors locked. Another store had to call them. Got on the road late. I was not happy.
Mike S
Rating:
5.0
Customer did not leave a comment.
LINDSAY S
Rating:
5.0
Customer did not leave a comment.
LINDSAY S
Rating:
5.0
Friendly and speedy costumer service.
Lare J
Rating:
5.0
Customer did not leave a comment.
Jeremy E
Rating:
5.0
Everything was great.
Norman W
Rating:
5.0
Customer did not leave a comment.
Joshua M
Rating:
5.0
Customer did not leave a comment.
Krista S
Rating:
5.0
Customer did not leave a comment.
Bob F
Rating:
1.0
The building was barred off, and no one responded to ringing the bell, even though we were there during the store hours.
Gabrielle H
Rating:
3.0
Customer did not leave a comment.
DAVID M
Rating:
4.0
Customer did not leave a comment.
William S
Rating:
5.0
Customer did not leave a comment.
Daniel S
Rating:
4.0
Customer did not leave a comment.
Leslie h
Rating:
5.0
Customer did not leave a comment.
Terry Q
Rating:
5.0
Customer did not leave a comment.
DAVID S
Rating:
2.0
rubber strap held ramp in place. I had to load the tow, dolly myself without any help in a tight area.
Daniel V
Rating:
4.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Appreciated the expedient and top-notch customer service!
Kevin U
Rating:
5.0
Customer did not leave a comment.
Heather P
Rating:
5.0
Customer did not leave a comment.
Harley H
Rating:
5.0
Customer did not leave a comment.
Peter K
Rating:
3.0
Customer did not leave a comment.
brian m
Rating:
3.0
Quit using Cristians autosales and body shop as a location
