Customer Reviews for Almeda Conoco
(U-Haul Neighborhood Dealer)

891 reviews

10541 Almeda Genoa Rd   Houston, TX 77034
(& Gulf Frwy)

(713) 910-2302

Location Hours

  • Mon-Sat: 10 am - 9 pm
  • Sun: 10 am - 7 pm

Services at this Location:

Contact Us

(713) 910-2302

10541 Almeda Genoa Rd
Houston, TX 77034
(& Gulf Frwy)

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 9 pm
  • Sun: 10 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Oscar D. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
4.0

Customer did not leave a comment.

Alton W. 
Rating:
5.0

Customer did not leave a comment.

Manuel V. 
Rating:
5.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Everyone here was cheerful and helpful! One of the best UHaul pickup experiences we've ever had.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

maria V. 
Rating:
5.0

Customer did not leave a comment.

Raul F. 
Rating:
5.0

Customer did not leave a comment.

hua Q. 
Rating:
5.0

Customer did not leave a comment.

TIM B. 
Rating:
5.0

Customer did not leave a comment.

Blanca O. 
Rating:
1.0

The truck was old, poorly maintained and a safety hazard, pretty much. Issues with brakes, check engine light on, no passages seatbelt, truck won't go pass 55mph on highway. Add all that to poor customer service. This was my worst ùhaul experience ever.

Tunde A. 
Rating:
5.0

Customer did not leave a comment.

Jose E. 
Rating:
5.0

Customer did not leave a comment.

Christy E. 
Rating:
3.0

Customer did not leave a comment.

Celeste H. 
Rating:
4.0

Affable and knowledgeable staff. Location provided prompt attention and was efficient in their transaction(s).

ETHAN B. 
Rating:
5.0

Fast friendly service

JACQUELYN M. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

juan H. 
Rating:
4.0

Customer did not leave a comment.

KASSANDRA S. 
Rating:
5.0

Customer did not leave a comment.

ANGELO C. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
4.0

Customer did not leave a comment.

JOE H. 
Rating:
5.0

Customer did not leave a comment.

JAMES DANIEL M. 
Rating:
5.0

I would recommend to a friend this location but the uhaul rep is very rude just because I don't completely understand what he said and ask him to repeat it again he repeated again in a very loud tone and unprofessional way

LINH H. 
Rating:
5.0

Customer did not leave a comment.

NAJI K. 
Rating:
5.0

Customer did not leave a comment.

Pedro V. 
Rating:
3.0

Customer did not leave a comment.

Katherine M. 
Rating:
5.0

Customer did not leave a comment.

TONY M. 
Rating:
5.0

Customer did not leave a comment.

SIPRIANO R. 
Rating:
5.0

Customer did not leave a comment.

DEBRA Y. 
Rating:
4.0

Customer did not leave a comment.

ERIC OWEN W. 
Rating:
1.0

Don't recommend them to go to the 10541 Almeda Genoa location,the truck head lights was out,the truck was dirty and sticky,and they charged me more than the location that sent me to them that didn't have a truck available!

LILLIE LA-RREN B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

NESTOR M. 
Rating:
5.0

Customer did not leave a comment.

FATHI Z. 
Rating:
5.0

Location was Closed when I dropped off the Uhaul, but it was very well light and area seemed safe.

Ricardo S. 
Rating:
5.0

Customer did not leave a comment.

LISA SHARON M. 
Rating:
5.0

Nothing perfect

vicent B. 
Rating:
5.0

Everything was fine

SHARON B. 
Rating:
4.0

Customer did not leave a comment.

DEBRA S. 
Rating:
5.0

Customer did not leave a comment.

ALEX G. 
Rating:
5.0

Customer did not leave a comment.

NICKLIS A. 
Rating:
5.0

Customer did not leave a comment.

MEHMET T. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

VAHID J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
3.0

At the first time one of them lie to me' and the second one get mad and start to shout' need more respect and patient....thkz.

Juan M. 
Rating:
3.0

This wasn't the location I was to pick up the trailer!!! I called the place in Manvel the morning I was to pick up the trailer and spoke to a gentleman there. I checked to see if the trailer was there and told him what time I would be picking it up since it was later than I had told them I would be there. He told me no problem it would be there for me. Something just told me to call later that afternoon and they had let someone else have my trailer I had reserved. I had to go to Houston to get a trailer after having reservations to get one by my home. The gentleman was very nice that I had to go to Houston to get the trailer. It was a very big inconvenience for us to have to go pick the trailer up in Houston. What is the purpose of making a reservation only to have them release the trailer out from under you? This is not good business!

Judy K. 
Rating:
5.0

Customer did not leave a comment.

Bernardino O. 
Rating:
5.0

It was perfect.

Yesenia C. 
Rating:
5.0

Although this location did an exceptional job, my complaint is with U-HAUL in general. I made a reservation for this trailer 3 weeks in advance only to be called the evening before and told that the location I chose near me would not have the trailer. Instead i was forced to drive an hour away to get the trailer I needed and then an hour back home in Houston traffic. When i was done with the trailer and went to the selected drop off location, i was told that they were not accepting trailers and that i would have to call the help line to find a drop location. After sitting on hold for 15 minutes waiting to talk to someone, they were finally able to find me a drop location. However it was over an hour away. Once i finally got to the drop location, no one was there to accept the trailer. I then tried to complete the online drop off procedure only for the app to fail and not allow photos to upload from my phone. I had to again get on the phone with the help line to manually check in the unit. In all, the experience was horrible.

David P. 
Rating:
5.0

Customer did not leave a comment.

Johnny P. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Customer did not leave a comment.

MARISA C. 
Rating:
2.0

The truck was filthy. I had to clean the cargo area when I picked it up and again before I returned it. The truck itself had more dents and scratches then they showed on pictures. Took a lot of time having to take and up load pictures in the hot sun. There was no lock on the driver's side door. The brakes were to the floor. Had to drive slow and coast down to get it stop to avoid accidents.

Larry W. 
Rating:
1.0

Rude owner. Talks shit about customers. My fiancé had questions about what he was paying as anyone would once he walked off the man said “i catch him here by hisself i whoop his ass, he has a bad attitude, i will whoop his ass.” While in there two black women came in, asking about the uhaul code for their reservation, they were respectful and needed help, he kept dismissing them and wouldn't offer them any help. Not trying to make anything about race but the way we're treated here is disgusting. Uhaul engine light was on, makes a weird noise. I was nervous while driving thinking it would break down and the side view mirror was broken upon pick up. Due to having to move ASAP and all actual uhaul places near me fully booked this was my only choice. Also we needed the uhaul until the 5th due to our living arrangements right now. We offered to pay, he would not let us keep it until we were done. Even though he has 5-6 other uhaul trucks parked outside of his establishment. This caused us to have to pay for a monthly storage that we only need for 2 days now. Y'all have fun with renting from him though.

BRANDI F. 
Rating:
1.0

I got over charged

PATRICK C. 
Rating:
2.0

I have been charged twice and I would like to know why

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

Shanon H. 
Rating:
5.0

Quick and easy pickup/drop off loved it.

DOUGLAS C. 
Rating:
5.0

TED AND MIKE ARE GREAT TO WORK WITH

OSCAR RENE D. 
Rating:
5.0

Customer did not leave a comment.

Cindy P. 
Rating:
5.0

Fast & good service very experience personal thy are not playing around

Bernardino O. 
Rating:
4.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

sharon M. 
Rating:
5.0

Customer did not leave a comment.

Diego G. 
Rating:
5.0

Customer did not leave a comment.

Alisha B. 
Rating:
5.0

Customer did not leave a comment.

ELDON C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO R. 
Rating:
5.0

Customer did not leave a comment.

ERICKA V. 
Rating:
5.0

Customer did not leave a comment.

JAVIER HUMBERTO M. 
Rating:
3.0

Customer did not leave a comment.

KENNETH F. 
Rating:
3.0

Customer did not leave a comment.

DAMECEIA C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA S. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA P. 
Rating:
5.0

Customer did not leave a comment.

SAMSON A. 
Rating:
5.0

Excellent services

SUNDAY A. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER F. 
Rating:
5.0

Excellent service. pick up and drop off was fast and smooth. Will definitely recommend this location.

CARLOS S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Customer Service was the beast

JACK D. 
Rating:
5.0

Customer did not leave a comment.

SILVERIO M. 
Rating:
2.0

Customer did not leave a comment.

GERARDO R. 
Rating:
5.0

Customer did not leave a comment.

MARIO S. 
Rating:
1.0

the guy did not hooked right the trailer. once we left the location and got on the freeway, the trailer unhooked and hit my truck. Now I have ro fix my truck thanks to your unprofessional service.

RAUL A. 
Rating:
5.0

Customer did not leave a comment.

HAROLD H III M. 
Rating:
5.0

Customer did not leave a comment.

Ruben D. 
Rating:
5.0

Customer did not leave a comment.

Eldon C. 
Rating:
5.0

Donuts lol Ty

PAMELA M. 
Rating:
4.0

Customer did not leave a comment.

Jimmy R. 
Rating:
5.0

Management was great, Their system was down, therefore, he guiding us through their main Corporate and was able to process our Uhaul order. I keep coming back, great customer service!

RosaLinda Tarang E. 
Rating:
5.0

The helper was really a helping hand to me, ver y nice and explained everything I needed to do.

MARIA B. 
Rating:
5.0

Customer did not leave a comment.

AMBRA JOANQUEL B. 
Rating:
5.0

Customer did not leave a comment.

GLENDA J. 
Rating:
5.0

Customer did not leave a comment.

RICHELLE C. 
Rating:
2.0

Customer did not leave a comment.

AMIR AHMAD K. 
Rating:
5.0

Customer did not leave a comment.

RICARDO M. 
Rating:
3.0

Customer did not leave a comment.

ALFREDO ELIAS R. 
No reviews have been submitted for this location.

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