This U-Haul pickup location felt unsafe, was dirty, and had very little parking. I noticed right when I arrived that the trailer they had for me had a broken piece of metal on the fender that was rubbing on the tire from a previous incident. When I expressed my concern with the employee working, they said, “No, it will be fine.” For a 1,200+ mile drive, I did not feel comfortable hauling this trailer. Thankfully, a different person at the location overheard my discomfort and took it upon himself to fix it. He removed the broken metal so nothing was rubbing on the tires. Additionally, I was supposed to pick up my trailer from a different location that was closer to my home, and I called the morning of to confirm its availability, and they said I had been moved to a different location. No one contacted me or told me there was a change, so if I hadn’t called, I would’ve gone to the wrong place. The new location was also 30 minutes further away, so I had to change my plans to accommodate the drive. Overall, it was not a good experience at this U-Haul location.
ANGELA K
Almeda Conoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Best location to rent
ERIC FMy number one spot to continue renting Uhaul trucks and trailers.
ERIC FBest place to rent your uhaul
ERIC FManager was very rude and truck was dirty
Jason D