Customer did not leave a comment.Russell T. | Overall Experience
Customer Reviews for Alpha Omega Stor All V LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Alpha Omega Stor-All was extremely clean. The office staff were consistently friendly, helpful and available. Great place!!!Ashley D. | Overall Experience
Customer did not leave a comment.Julie M. | Overall Experience
Bestest customer service!Yarkesha L.
Customer did not leave a comment.James W.
I was accused of cutting off a lock. I denied cutting any lock. I do not own a tool that would cut your lock. The person at Alpha called me a liar.Donnie R. | Overall Experience
Great storage facility. Highly recommend.Sherry P. | Overall Experience
Customer did not leave a comment.PAUL B. | Overall Experience
Great placeGarett H. | Overall Experience
Carolyn White was amazing so very helpful courteous and responsive to questions. Would highly recommend Alpha Omega to friends and family. Very reasonably priced.CONNIE S. | Overall Experience
Customer did not leave a comment.Ho K.
Customer did not leave a comment.Meghan C.
Customer did not leave a comment.Lucy S.
The lady who runs the office was so helpful to me during this stressful move. I appreciate her helpPATTI S.
Customer did not leave a comment.shakerra D.
Customer did not leave a comment.Charles M.
I'm not sure if it was as clean as it could've been but it was OK. Self check out was a little confusing to me but they helped. No complaints.Maureen M.
Customer did not leave a comment.JOHN V.
Customer did not leave a comment.Denise C.
Customer did not leave a comment.maryrose T.
Customer did not leave a comment.Robert S.
I got a quote on line for 29.95 for a 17 foot but they bumped me to a 20 foot and directed me to this location. The lady their said she didn't have me in her computer? I didn't think to write anything down, as Uhaul directed me to her location! I wasn't even looking for a 20 foot truck. She said without a number to look for my quote she'd have to start over. I explained I new she didn't have a 17 foot truck and it had given me a 20'foot truck and she said I was right. I said for $29.95 the same price. Apparently she needed to charged me the extra because she said I had never rented before from Uhaul which is untrue. I just rented in July and pulled it up before I came to her. Should I now be weary of big brands and all people over age 70? I am 51 and appalled I even put more gas on than her 5/8th requested and don't see a credit for that! I won't be renting from her establishment again. I would have called her myself my mind was set yesterday with her answers she gave when I would ask a simple question. Very disappointed in the Uhaul Brand. The miles were 28 miles. Back and fourth from my home witch is farther than her place of business and I am disappointed she would say it was more.Pamela L.
Customer did not leave a comment.Latoya F.
Customer did not leave a comment.BRETT W.
Drppoed off truck during non-business hoursRon K.
I had great service. The lady who booked my appointment went out of her way to keep in touch with me as my moving schedule kept changing.Rachel C.
More of a storage location than a truck rental spot. i found the woman on the phone to be unenjoyable to do business with. Location is hard to find and hard to navigate to with a big truck (tight U-turn required and past "No Trucks" sign)George B.
The only good thing about my experience was the drop off location where they are always welcoming and organized.James M.
No complaints everything when smoothly thanks uhaulLINDA P.
Customer did not leave a comment.Terry H.
Customer did not leave a comment.Brent A.
Thank you so much for being so accommodating! It's nice to know that our local UHaul provides such awesome service!debbie P.
Customer did not leave a comment.Chad P.
Customer did not leave a comment.Gary B.
Courteous and cheerful staffCarmela H.
Customer service was excellent!!Justin G.
Customer did not leave a comment.Danny F.
Customer did not leave a comment.LOREN H.
Great service!!!!!Jack N.
Customer did not leave a comment.Cody R.
Customer did not leave a comment.Keith S.
Customer did not leave a comment.sam S.
While the AV was clean, there was a small dent in the front top of the AV. I think this may have allowed some moisture to get inside the trailer. I had one mattress that was a little wet. It was stored in that corner. I noticed that an attempt had been made to seal/caulk around the dent. I understand that these trailers are water resistant, not water-proof. City Self Storage was very helpful and allowed me to rent this trailer at the last minute (stayed open a little late).BRANDON G.
Customer did not leave a comment.DREANNAH W.
Amazing Customer Relations. Loved the experience and will rent from here again!BYRON B.
Exceptional service!Robert C.
Ashley dud an outstanding job. That kid has a great future ahead of her. Her customer device skills, attention to detail, and ability to multi task are outstanding. Great great job. Very impressive. If she ever wants to leave the family business into HVAC parts sales we would take her in a second. Outstanding work Ashleysteve S.
Great, no complaints.Nathan S.
Had great serviceTAREN J. | First Impressions
Customer did not leave a comment.jimmy S.
Drop off not openPATRICIA H.
Customer did not leave a comment.VERNON C.
I will not rent from U-Haul again. Not because of the location where I just rented a U-Haul, but because I am extremely disappointed in the fact that U-Haul does not allow renting of ANYTHING associated with the Ford Explorer! I was about to spend up to $1,400.00 for a one-way truck rental, but found I was not allowed to tow my Ford Explorer. Then tried to rent a trailer to pull behind my Ford Explorer, but that also was denied. All of this because of an issue with Firestone tires! To me, U-Haul is no longer friendly towards patrons because of a few lawsuits that occurred from idiots who should have sued Firestone, but were able to sue U-Haul I would guess due to incompetent lawyers that U-Haul used! So from this time forward, I will ALWAYS use a different company on ALL rentals of trucks and trailers, since you left me no other way!!Thomas M.
Customer did not leave a comment.TIFFANY E.
i will dispute the amount charged on my ccLUCY D.
I am filling out the survey for the second time, because I am very upset over the misguidance the employee who did my paperwork, he told me, casually that I can bring the truck to half tank in gas or will charge $30.00 to fill it up our selves, and since I used about a quarter of tank, I brought it back without filling. 2nd he told me they close by 8pm when I went there they were closed by 7pm. so I couldn't talk to any one... had I known that in advance, I would have put gas myself and brought the truck back at the same amount of gas specially since I had until next day 8am in the morning... that was deceiving and unfair to charge $108.75 fuel and $30 for the service to do that ... that is the most ridiculous thing I have encountered ... total BS, not to mention that the reservation that I made online and was confirmed originally for Saturday at 9:00am and when I went to pick up the truck I found out it was $cancelled so I was in a panic mode the whole morning until I got the truck from that place in Somerville ... very very upset.. i hope to hear from someone... my phone is 561 676 1729.. Khaled SalehKHALED S.
Excellent Service and kind people attending.HECTOR C.