CHRIS B.
This could not have been a better experience. Super
Customer Reviews for Al's Trailer Sales Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Al's Trailer Sales Inc
Charles M.
They did not have a good understanding of the insurance coverages, which led to confusion. When requested to get coverage afterall, they said they were unable to go back to make changes, but expected me to sign the waiver anyway. I was able to call U-Haul and get it all worked out. They did offer a number for the Abq headquarters, after waiting a while on hold on the 1-800 number, which was much appreciated.
Ricky R.
Very friendly staff and very clean facility.
JANELL S.
The cab of the truck smelled like marijuana Coke spilled down the drivers door, cleaned and disinfected the cab. The rest of the truck was good,drove very easily
Jim G.
Great job, thanks.
Tamara W.
Fantastic customer service. Everyone was especially kind and friendly. Great service and I will definitely recommend them to my friends.
Sherry M.
The customer service was friendly and fast.
Anne S.
Can't think of anything. Everything went very well.
Franklin W.
could not be better
Rachel M.
The equipment was given to us with dog crap smeared in the trailer. I was surprised this was allowed and the smell was awful. And it got on a few of my items.
Cuong H.
Horrible people ... I would never go back
Scott C.
Very friendly, went out of the way to make it easy on me.
Robert L.
I rented this trailer in California because we had a death in the family and I had to get some stuff back to New Mexico. The website says the daily rate for the trailer I selected was $51 per day yet the total rental fee was over $400 for four days. I was distraught at the time I rented it so I wasn't really paying attention. Needless to say, U-Haul should change their advertising and not publish prices on their website anymore. Also, there is a shortage of trailers up here in Farmington so you'd think U-Haul would be happy someone was bringing one up here and not gouge them for leaving California. Someone should reevaluate U-Haul's pricing policy and business strategy. I'll be looking into buying my own trailer in the future.
Frederick J.
I paid cash deposit for equipment and upon return this store needs to return cash deposit as promised, Instead they put it back on card which takes days to post.
Eddie C.
Was our first rental,all came out good. Not to much paperworks,clean and well maintaine equipment. Total time was 20 minutes. very pleasant experence.
MARY A.
Excellent service
pamela H.
Very helpful. Thank you.
Robert S.
Great staff, very understanding, and would recommend to anyone for the multiple services it provides. Thank you for you services.
Kimiko P.
Very friendly and helpful
Sherry M.
Very friendly and helpful, great customer service!
elizabeth P.
Al's trailer sales people were awesome very helpful would recommend everyone to use them for their rental needs
darlene H.
Nothing to improve.... excellent
John R.
Larry was very helpful and had me checked in quickly.
BENJAMIN P.
Great Experince!
PANDORA W.
The drop off key was easy to find and access. Directions from the website on what to do next was given and clear.
Sylvia H.
Excellent service!
Santana G.
Thank you!
howard D.
Great customer service. They are friendly and knowledgeable.
Michael B.
Fast service
Helen F.
had a flat before we left town so better maintaince
Bradley L.
Nice
Raphael P.
Very friendly staff. Helped me out with getting the auto transport set up. Took his time and explained each component.
BRAIN V.
This experience was top noche, i was in desperate eed of a transport and they stayed kater than necessary to accommodate my needs. What an amazing job to them. Im sirry that i dont remember the mans name that helped me. WOW! Thanks Brian V.
ROSS D.
Outstanding customer service and extremely helpful. Will definitely use again!
Jon N.
The manager at my pick up location forgot to put my dolly in the back of the truck then called me later and had to drive all the way back to his location then I was charged extra because I went over my allowed miles. Kind of frustrated
THOMAS M.
Representative was very nice, friendly and informational.
Robert M.
Excellent service. Very friendly staff.
Lynn T.
Very friendly
ROB S.
very professional to deal with
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