Customer Reviews for Al's Trailer Sales Inc
(U-Haul Neighborhood Dealer)

351 reviews

301 S Miller Ave   Farmington, NM 87401

(505) 325-1048

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 325-1048

301 S Miller Ave
Farmington, NM 87401

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Helpful, friendly and flexible

TIM U. 
Rating:
5.0

Customer did not leave a comment.

SHANNON C. 
Rating:
5.0

Customer did not leave a comment.

Tanya H. 
Rating:
5.0

I selected this location as my drop off location because I have had multiple experiences with them and all has been good.

Jose David R. 
Rating:
4.0

Car hauler was aged and too narrow to easily load the car. Might need stabilizer with some loads.

ROY S. 
Rating:
4.0

Customer did not leave a comment.

Shawna C. 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

none

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Farrah C. 
Rating:
5.0

Customer did not leave a comment.

Frederic M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

Bernie V. 
Rating:
5.0

Excellent staff, equipment, and rates. It was a pleasure to have found this location. They could easily serve as a model of excellence for the other Uhaul locations. John

John A. 
Rating:
5.0

Customer did not leave a comment.

JoseDavid R. 
Rating:
3.0

Customer did not leave a comment.

Herbert C. 
Rating:
5.0

Customer did not leave a comment.

Tamara F. 
Rating:
5.0

Customer did not leave a comment.

Valerie M. 
Rating:
4.0

Customer did not leave a comment.

ALIX M. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

Customer did not leave a comment.

JESUS M. 
Rating:
5.0

This location always strives for excellence, the only dealer I use in Farmington NM.

John V. 
Rating:
3.0

Your check using your after hours app is hard to navigate

Fred W. 
Rating:
5.0

Right center marker light went out on the trailer. On the equipment check in there was a section for if anything needs fixed, but no comment box as to what needs fixed so I could relay the issue.

Dustin F. 
Rating:
4.0

Customer did not leave a comment.

Jeremy R. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

Customer did not leave a comment.

Elouise B. 
Rating:
5.0

Was running late so they waited for me and got me on the riad

Houston J. 
Rating:
5.0

Customer did not leave a comment.

Shane L. 
Rating:
3.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Can't think of anything

Koert C. 
Rating:
5.0

Both pickup and drop-off location had professional customer service. I plan on using them again in the future.

Amber B. 
Rating:
5.0

Im satisfied

LELAND J. 
Rating:
5.0

Customer did not leave a comment.

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

Maria S. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Nothing, Al's Trailers has always been reputable and very welcoming. Friendly staff as usual.

Ezekiel P. 
Rating:
5.0

Customer did not leave a comment.

Max M. 
Rating:
5.0

Customer did not leave a comment.

Lorraine T. 
Rating:
5.0

Customer did not leave a comment.

SEAN N M. 
Rating:
5.0

Perfect. As expected.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

D'ANDRA A. 
Rating:
4.0

Customer did not leave a comment.

Wayne S. 
Rating:
5.0

Customer did not leave a comment.

Casey N. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
4.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

This could not have been a better experience. Super

CHRIS B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
2.0

They did not have a good understanding of the insurance coverages, which led to confusion. When requested to get coverage afterall, they said they were unable to go back to make changes, but expected me to sign the waiver anyway. I was able to call U-Haul and get it all worked out. They did offer a number for the Abq headquarters, after waiting a while on hold on the 1-800 number, which was much appreciated.

Charles M. 
Rating:
5.0

Very friendly staff and very clean facility.

Ricky R. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Martha D. 
Rating:
5.0

The cab of the truck smelled like marijuana Coke spilled down the drivers door, cleaned and disinfected the cab. The rest of the truck was good,drove very easily

JANELL S. 
Rating:
5.0

Customer did not leave a comment.

Sherry M. 
Rating:
5.0

Great job, thanks.

Jim G. 
Rating:
5.0

Fantastic customer service. Everyone was especially kind and friendly. Great service and I will definitely recommend them to my friends.

Tamara W. 
Rating:
5.0

The customer service was friendly and fast.

Sherry M. 
Rating:
5.0

Customer did not leave a comment.

Chad S. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Can't think of anything. Everything went very well.

Anne S. 
Rating:
4.0

Customer did not leave a comment.

Jackie S. 
Rating:
3.0

Customer did not leave a comment.

Kristen M. 
Rating:
5.0

Customer did not leave a comment.

Jack V. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

jeff B. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

could not be better

Franklin W. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
4.0

Customer did not leave a comment.

Jordan H. 
Rating:
5.0

Customer did not leave a comment.

Caitlin M. 
Rating:
4.0

Customer did not leave a comment.

Edmond B. 
Rating:
4.0

The equipment was given to us with dog crap smeared in the trailer. I was surprised this was allowed and the smell was awful. And it got on a few of my items.

Rachel M. 
Rating:
5.0

Customer did not leave a comment.

Casey N. 
Rating:
5.0

Customer did not leave a comment.

kevin T. 
Rating:
4.0

Customer did not leave a comment.

Ethan B. 
Rating:
5.0

Customer did not leave a comment.

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Kayla Q. 
Rating:
1.0

Horrible people ... I would never go back

Cuong H. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Customer did not leave a comment.

CHAAR B. 
Rating:
5.0

Customer did not leave a comment.

Jarvis R. 
Rating:
5.0

Very friendly, went out of the way to make it easy on me.

Scott C. 
Rating:
5.0

I rented this trailer in California because we had a death in the family and I had to get some stuff back to New Mexico. The website says the daily rate for the trailer I selected was $51 per day yet the total rental fee was over $400 for four days. I was distraught at the time I rented it so I wasn't really paying attention. Needless to say, U-Haul should change their advertising and not publish prices on their website anymore. Also, there is a shortage of trailers up here in Farmington so you'd think U-Haul would be happy someone was bringing one up here and not gouge them for leaving California. Someone should reevaluate U-Haul's pricing policy and business strategy. I'll be looking into buying my own trailer in the future.

Robert L. 
Rating:
2.0

I paid cash deposit for equipment and upon return this store needs to return cash deposit as promised, Instead they put it back on card which takes days to post.

Frederick J. 
Rating:
5.0

Was our first rental,all came out good. Not to much paperworks,clean and well maintaine equipment. Total time was 20 minutes. very pleasant experence.

Eddie C. 
Rating:
5.0

Excellent service

MARY A. 
Rating:
3.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Very helpful. Thank you.

pamela H. 
Rating:
5.0

Great staff, very understanding, and would recommend to anyone for the multiple services it provides. Thank you for you services.

Robert S. 
Rating:
5.0

Very friendly and helpful

Kimiko P. 
Rating:
5.0

Very friendly and helpful, great customer service!

Sherry M. 
Rating:
5.0

Al's trailer sales people were awesome very helpful would recommend everyone to use them for their rental needs

elizabeth P. 
Rating:
5.0

Nothing to improve.... excellent

darlene H. 
Rating:
5.0

Larry was very helpful and had me checked in quickly.

John R. 
Rating:
5.0

Great Experince!

BENJAMIN P. 
No reviews have been submitted for this location.

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