Not a thing these folks are awesome helpful knowledgeable accommodating and point on thank you very much Always Pickens PDS
Paul S
Customer Reviews for Always Picken & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a pleasant experience overall with the U-Haul rental. The customer service at the pick up location was excellent, they were very helpful and attentive to my needs or questions (highly recommended location). The only thing I would of preferred, is to be able to rent a cargo van and there wasn't one available at this pick up location. Our agency rents a U-Haul on a once a month basis and a cargo van would definitely be ideal for the size of our monthly load. I would like to request a cargo van to be available as a rental option for this pick up location. Thank you!
Miriam RThe couple at this location are super friendly, helpful, and all around amazing!
LISA LSmooth process! Owners are very professional and easy to work with!
GEORGE EIt is good.
KENNETH CYou are killing it. Keep up the great work.
ANDY WThe owners were helpful and friendly and really got me out of a jam. Thank you!
MARC DCustomer service very kind and friendly. They came out and did a very good inspection equipment help hook me up.
PEARL LVery helpful, courteous and professional! Highly recommend.
CHRIS HSuper nice people at this location. I have used them several times and they are always very helpful and wonderful attitude!
NADINE CNothing perfect service very helpful staff will definitely be using this location again!
ERIC HNothing👍🏼👍🏼
Jeff SNeeds to work on customer service!
Selena LNothing everything went smoothly truck was ready to go and clean running good helped me with my move it was roomie. Thank you very much
Jesse ANothing
Nikolaos AThese guys helped me out a lot. I started out online making reservations at another location, but now I feel lucky I got transfered to these guys. Thanks again!
Terence Wvery good equipment
Eleazar HIt was so clean and good enough to move all your stuff at once.
Fatuma JNothing to improve u guys are Fantastic.thank u so much I truly appreciate it.i will definitely use rent a u haul again from u guys and recommend to my friends
Akim GDropped off a truck in the past, helping a friend move near by, so location was easy to maneuver around after moving. Closed when dropped off, so can't speak on the staff or clean and inviting. However, my contract stated it would be $20 for an extra day but I got charged $40 for the extra ONE day. When the contract stated I had till 6pm to drop the truck off. Not sure what's going on with all this, but I will be looking for other companies when it comes to my next move.
Patrick NYou guys are great!
Brian BAmazing couple running this business!!
Shannon PAlways Picken has a wide open area for returns that makes the process quick.
Patrick WWe were treated so well! Equipment worked great!
William HReally Nice People!
David LAlways Picken was friendly and helpful.
Patrick WThe atention for the client it's the best
Fernando BGreat experience !! Great staff !
Brittany SGreat service, friendly and helpful staff.
Gary DThe right front tire was under inflated
ray hWe encountered several problems with renting the trailer, none of which had anything to do with the service rendered at this location. You were really great at helping us to overcome all our obstacles, making a stress filled situation easier.
rick wGood kind and knowledgeable caring took care of me quickly and no hesitation great experience
Richard CNA
Olouwarotimi CNo problems and no issues. It was a great move.
Nathan MAlways friendly and the price is always right!! I would highly recommend these guys
Michelle CThere were no dash lights I left when it was daytime but by the time the sun went down, I realized there were no dash lights. I couldn’t see how fast I was going. I couldn’t see how much gas I had. It was very nerve-racking and extremely dangerous I would not recommend renting any equipment from these people ever for any reason whatsoever. I have half of mind to sue them for putting me in that truck.
JOSHUA GShe was very helpful and friendly. Nothing to improve on really
Tom HM
Samantha GI’ve been doing business here for quite some time. I’ve always been very pleased with owners and equipment.
GEORGE EExcellent customer service. Thank you
Jody SNo window washing fluid
TINA DEverything went great,
BRIAN NCouldn't get the GPS to locate. Spent 45 min with tech support. Was way more expensive than we had planned. Vehicle smelled like gasoline and needs an alignment. Very rough ride.
Bruce OEquipment always good. Been here several times to rent gear for myself and others, and Amber is always fast and friendly with the dispatch. Sorry I was 45 minutes late bringing the last one back. I did the best I could to race it back when I was finally able to unload. Waiting in line at the landfill can put a man in a foul mood, thanks for understanding. My apologies to whoever was waiting for it, and if I was unduly testy. Thanks, Logan.
Logan OGreat customer service, took care of me and got me on the road quickly. Definitely will come back for my next rental here.
Jared BExcellent customer service - nice facility - easy after-hour return - satisfied customer - thanks
BRADLEY LThe staff at Always Picken & Storage went above and beyond to help me with the return of the U-Haul. Excellent service!
Foxie BStaff was amazing. Definitely will recommend them to everyone!!
Michelle CThis was truly the friendliest and easiest uhaul rental facility I’ve ever worked with. This will be my go to drone here on out.
Blaine UMatt and Amber are simply the best people working for U-Haul. Friendly, helpful, hard-working.