I reserved my Uhaul down the street at a very large Uhaul center who indicated they always have lots of rentals. I was switched to a convenience store all the way across town in a very bad part of town (the Uber driver offered to stay with me). They only had one Uhaul truck (mine) and the person behind the counter had no idea how to navigate the software to get me checked out. I was there more than one hour. Also, the gas gage said I had one-half tank and I attempted several times to fill up the tank without success. The pump kept shutting off. After much stress I drove back to the Uhaul place, who said they could not help me and I needed to call roadside service. I was in tears. I finally figured out that I could not put gas in the tank because it was already full -- the gas gage was broken. I was not happy with not knowing how much gas I had so I had to stop every hour to fill up with gas just to keep my stress level in check. Bad experience.
Michele S
Customer Reviews for Am3 LLC Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.