Customer Reviews for Ambassador Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ambassador Auto Care

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MIchael A. on

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Appreciate the good customer service and very professional manner the Tucson location interacted with us on phone and in person.

Michelle O. on

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We had to change our pickup and return date and Rodney was very accommodating and pleasant to work with. It helped make our move a little more bearable.

Miriam G. on

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Not charge a surprise $135.08 with no receipt, justification, or explanation two days after you've picked up the truck and prepayed in full.

Emmett R. on

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Customer did not leave a comment.

on

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No comment go some where else

Geroge W. on

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Chris K. on

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Veda G. on

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Excel ace customer service

Tracy G. on

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Randy B. on

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The owner was super nice and attentive

RHONDA N. on

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Francis B. on

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My requested pickup location and equipment were modified without my consent. I requested a 10 ft truck but got a 15ft truck. This was highly annoying. I went to two other locations the scheduler directed me to visit but both were closed. That was even more annoying, but the scheduler gave me a discount for the aggravation. The truck I ended up with didn’t work very well. It refused to downshift correctly. This was highly stressful. Checkin guy thought this was a problem with a vacuum seal? Never-the-less I doubt I’ll be renting from U-Haul ever again.

James G. on

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Jeffery N. on

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Gary C. on

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Very helpful and courteous.

Angel D. on

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Original drop off point was not available So dropped off here. Was not checked in and a month later received a bill for gas My friend and I made sure that we filled it to 3/4 as requested. But still received a bill for $19 5 weeks after we dropped the truck off 1500 mile trip at about 7 miles to the gallon not great

RUTH H. on

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Eric B. on

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helen M. on

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austin M. on

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Stephen W. on

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This location was not clean. It was uninviting. The gentleman that helped me was nice. I did not like the location at all.

William S. on

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This was a dump of a place to pick this up. I specifically did not accept the insurance on the online rental agreement and when the final charges came through it included this insurance. I should have looked at it, but I feel this was either the local provider or uhaul working on the theory people don't review these very closely. I believe this a deceptive business and I going on social media to point this out.

Scott R. on

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The guy very nice and helpful. Location was small but big enough to move a truck and trailer around.

Jimmy T. on

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Bill T. on

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I tried 4 sites for dropping off the trailer. All said they had too many already and pointed at another site to try. Eventually back to contact site to make them take it.

James M. on

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Follow the customers reservation request no last minute changes. I made a reservation weeks in advance to pick up at 8 AM. It's hot in AZ this time of year so best to start early. At the last minute my reservation was changed to a location I did not want to use. To make it worse this establishment did not open until 9 AM. I had to wait over an hour and this after driving 2 hours to get there. Trailer was filthy inside. Very bad experience.

mike S. on

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Fast and friendly service

James N. on

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Mark R. on

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