Very please with my experience. Thank you.
Dawn C
Customer Reviews for Amboy Superstar Convenience Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Having a assistant present at the location would be better
Michael MThe customer service in this location was horrible. The man behind the counter was on his phone and barely acknowledge me. The other man was on his phone as well and pretty much handed me the keys without walking out with me to the van. When returning the Van, same reception and shame on me for handing the keys and not asking to go outside and review all was in order. I took him at his work when he said "we will send you an email for closeout" and left. The email never came. When I went the following day to ask, same guy from the previous day on his phone barely looked up and said "it's a holiday, you will get it tomorrow". Grateful that I had taken pictures before handing the keys back, I had to contact UHaul for help with this. I would never again go to this location for a future rental and I would not recommend this location to anyone. Personally wouldn't go there for a pack of gum. Thank you to the UHaul customer service reps for helping me with this. Appreciate all your help.
Rebeca RGreat overall experience!
Mitchell PEasy and the van was very clean and new.
Victoria CI think it would be easier to find because it located behind the store in the parking lot. There was no signs posted for U-Haul rental you need ask someone for help.
JERON RVery easy process . Truck was cleaned and available on time. Great service
Frank GCar was super dirty, I took pictures, there were used cups and food left in the car.
GEORGE MDon’t rent u haul . Try different companies . My second rent but last. Don’t recommend to anyone.
Ersoy MEasy in easy out
David VSmaller facility but service was good and the van was in and ready for use.
Edwin VReported for sharp screws, plumbing material, brass and copper piping in cargo area and sewage smell emanating from van.
Dorota Gwhy was I charged for 3 gallons of gas when I put more gas in than the vehicle had 11 miles does not equal 3 gallons of gas the vehicle had 3/8 tank
Rich mNothing
Angela CThe owner of the deli associates with the pickup wasn’t much help and couldn’t advise on what the delay was. We had to communicate with someone through phone and they weren’t helpful either. It took about 30 minutes before we got access to the car.
Stanislav ZWaited over an hour to pick up the U-Haul. Nothing was clearly explained whatsoever. Terrible experience. Only positive was that location is close to home
Joseph CIt all went much smoother than I expected. The truck was clean, well maintained and so easy to use!
Alan NThe truck was dirty inside front and back
anna d