Customer Reviews for American Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Mini Storage

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KIMBERLY S.
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Sandra P.
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PATRICIA W.
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The staff person was excited and anxious to receive the delivery of the truck.

JOE H.
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REGINA G.
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The pickup truck was dirty with a bad smell.

ERIC W.
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ERIC W.
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I would definitely recommend this location the gentleman that runs this location customer service skills are outstanding. Thanks for all the help EricWilliamswithNoPainmoving.

Lynette S.
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RANDAL S.
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Jonathan M.
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Cathy P.
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Great location! No problem with pickup or return.

NADERHABIB G.
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Victor S.
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Samuel F.
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Very great experience!

CASSANDRA LYNN D.
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Very friendly and patient. U-haul system online kept crashing but the guy we worked with went above and beyond to get the system working to check out the U-haul trailer to us. He hooked up trailer and made sure everything worked great. Very happy to go to him again for future needs and recommend him.

Carter S.
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Uady N.
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Yes the location was fine ! U-Haul it's the problem ! Very very bad customer services

Justin L.
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Only complaint was the truck cleanliness. Everything was sticky, there was soda rings and standing liquid (really hope it was water) in the door and the smell was quite unpleasant. Felt like I needed a shower after getting out.

Michael J.
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Cullen R.
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Ivant F.
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Kent W.
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Charles W.
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joyette H.
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RONALD D.
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James M.
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Garry L.
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Great experience ... easy drop off

JUANITA F.
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SASHA S.
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Experience was incredible.

Daniel M.
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FREDERICK W.
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JUHANI F.
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Smaller locations like this one. I'll NEVER rent another UHAUL from any other location. The guy that helped me was excellent, Felt like I rented from my friend instead of UHAUL. Best rental experience ever. You just had to be there to see what I am talking about.

STEVEN E.
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LEAMON G.
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David H.
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BEVERLY E.
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Leroy M.
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DALLAS A.
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We were treated great! Our service was above and beyond.

ARMANI B.
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JAMES P.
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Norman J.
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Thomas S.
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Javier B.
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Great personality..

Todd C.
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Attendant was very friendly and helpful, the whole process from arrival to getting on the road was extremely smooth. Will rent from this location again!

Jonathon P.
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Manager was very nice and very accommodating. Gave good advice.

Richard F.
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I have sent a response regarding billing. You guys charged me for 2 sets of 12 pads when i only used 1. price should have been $20, not $40.

Kim W.
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jonathan E.
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Lawrence J.
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Amber D.
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David D.
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Wayil A.
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Herve D.
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You did great job for now.

Joseph M.
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Michael C.
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Donald the U-Haul manger is professional, polite and knowledgeable. Rented for a one day rental and was able to stay on time the whole day thanks to the quick help of the the manager, Donald. Thanks alot!!!

Byron Keith G.
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Ryan T.
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Starlene B.
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Heidi P.
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The after hours online registration was problematic and took well over an hour. I got booted out of the site after reading the policy and had to start over - no info. was saved. When I called for assistance I was on hold for over 18 minutes. Then when I did get to speak to a phone representative, he was not patient with me. I would not recommend the online.phone reservation system at all! When I needed to extend my rental - the phone attendant was very helpful. In turning the truck back in, the attendant was wonderful .

David O.
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Donald was nice and helpful. Answered questions and assisted with backing up and connecting the tow trailer when I came back later after loading the truck. After connecting auto trailer suggested I stop at large Uhaul center around the corner (Uhaul Moving & Storage of Kennesaw) to assist with car loading and tie down. I did and Christian there was also super helpful and pleasant. Good customer service.

Scott R.
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Customer service was great and was very clean

Ellis S.
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Dont lie to your customers

Kimberly W.
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Wilma D.
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Kristen K.
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Parking is a little tight, other than that, no problems!

MICHAEL M.
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Kenneth S.
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Great experience.

Deidra S.
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The customer service at both locations was Fantastic!

Alan W.
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The inside of the truck was very dirty. Coffee and soda spills on the seat and cup holder. Dirt on the passenger's seat with an unpleasant smell.

Michael O.
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Got some great assistance from this team getting my trailer hooked up and ready to go.

kristen K.
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They needed me to back the trailer about 50 feet past other Uhaul trucks parked in a row without taking the bumpers off as I backed up. It was tricky. Someone without experience would have a really hard time getting the trailer where they wanted it.

gregg J.
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Wernher G.
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Customer service

Mark F.
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very nice staff and pleasant to work with.

lori M.
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Gary H.
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None. Woman at the counter was terrific. Very professional and was a pleasure to work with. thanks!

Sarah V.
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I was worried about our after hours drop off Saturday night and the office didn't re-open until Monday morning. There was no where to securely leave the trailer and nothing to prevent someone else from stealing it. Other than that, everything went well.

Buddy P.
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Contract said when I get back to the pickup point to go to uhaul.com. I did and that said for me to take unit to another location for return. Nope truck was clean gas was full. Not spending more of my money for uhauls convenience.

Sarah H.
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Chiniqua J.
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Nothing the process was so easy and efficient.

April M.
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Luis F.
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Good service

Allan O.
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Olawunmi B. | Reservation |
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The U-Haul reservation this reservation unit was attached expired so I had to get a u-haul at another location and ended up getting storage at that location too.

thuressa W.
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The lady that works there is an awesome individual and really helped me by calling me back and gave me specific location details. She was also very efficient by getting me in & out in no time. I would definitely recommend Uhaul to my friends and family.

Michael C.
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I rented a 5x8 trailer. U Haul has the best equipment for the price anywhere. I needed to do a last minute move and was easily able to get the equipment I needed and in time. Everything was perfect. Oh' what a great location!!!!

Debbie R.
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Great customer service.

Tim P. | Reservation |
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Staff is friendly, location easy to find. The unit I rented was clean but not sealed against the weather, you can see light coming through the back wall

Taryn O.
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Remove U-HAUL CO 221 CHATSWORTH HWY 225 CALHOUN,GA 30701 (706) 403-4121 from U-Haul franchises. They are a poor representation of the corporate brand and customer experience.

James W.
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Tony F.
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Christopher W.
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Welcoming from staff.

Mark M.
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Joy D.
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Ms. Pagige was great & I will definitely go back for rental. thanks

JOSHUA D.
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Geddes A.
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I was charge for an equipment I did not use. I called and reported it and still haven't gotten a call back or a credit. Not right

Edward C.
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Our agent at original location entered this location for return but it was not the location that I had selected when I rented on-line. It was after hours so no interaction and I was unable to complete the return on-line since it was different than as rented. It took 5 phone calls and several hours as I was passed around while trying to ensure that the return was acknowledged and rental contract closed. In the end, that was what happened but it was very burdensome to find the RIGHT department and the RIGHT person who could actually accomplish the mission. The people were good but the automated phone system was not user friendly because I couldn't get to the right department/people/location.

MARK R. | Reservation |
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Facility appeared neat and clean. Decided against location due to distance. Thank you.

DARREN M.
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Customer did not leave a comment.

John P.
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Computer glitches seriously delayed getting the trailer.

Tony S.
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Customer did not leave a comment.

Joseph E.
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The truck ran and drove fine but the rear axle was out of alignment and the truck went down the road crooked

Robert P.
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You changed my PU location which was less than a mile away. Why was the truck not brought to my original PU? It cost me 20 minutes drive time in afternoon traffic and another 20 minutes to PU the truck as there was only one person to service four customers ahead of me. Example customer no service from your main office.

No reviews have been submitted for this location.

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