Customer Reviews for American Motors of Brownsville Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Motors of Brownsville Inc

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Jane H. on

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MARTHA F. on

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deanna P. on

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Terell G. on

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U-Haul went above and beyond from beginning to the end they exceeded my expectations. Thanks!!

CHRISTOPHER B. on

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Deneatra C. on

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Jeremy F. on

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Nathaniel S. on

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RICHARD T. on

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free miles and a fixed cost structure

Tony S. on

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LATONYA C. on

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Cheryl P. on

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My experience started out kind of rough. My initial reservation was made 2 weeks in advance and some how it got cancelled out of the system. Now, they are new to this because they were just taking over this site because the other guy who was the Uhaul dealer had closed his business. So what was looking to be a disaster, actually turned out to be the greatest experience I've had with Uhaul. Now moving is stressful anyway, but I had to remember that people are human, so mistakes can happen, but what you can't buy or fake is good Customer Service, and a Love for people; Holly and Bradley had it all. Excellent Customer Service and a genuine concern for me, and in what had transpired. They went out of their way to fix the problems; actually above and beyond. And Holly even ran my contract out to me, because I didn't have transportation to come back. She even made follow up calls to make sure I had gotten to where I needed to be safely, and she even called the other uhaul for me, because they had already started calling me about my return drop off, and I hadn't even left Tennessee yet. I would recommend this location to anyone who is looking to be treated like Royalty. And because of their care and persistent to make things right I would definitely use them again if needed.

robert A. on

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No air-conditioning work at this location. Had to wait in the heat in the automotive repair shop until they got to me. They did not even inspect the truck. They only wanted to know if it was full of gas and what the mileage was