Customer Reviews for American Self Storage #22
(U-Haul Neighborhood Dealer)

183 reviews

1221 S Morgan Rd   Oklahoma City, OK 73128

(405) 708-7743

Location Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(405) 708-7743

1221 S Morgan Rd
Oklahoma City, OK 73128

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    9 am - 1 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Rob was awesome and very helpful. I will be going back to this location next time I need a trailer.

NICOLE N. 
Rating:
5.0

Customer did not leave a comment.

Austin S. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
3.0

They weren't open.

HAROLD W. 
Rating:
5.0

The attendant was very friendly and helpful

Barry S. 
Rating:
1.0

I arrived during business hours and there was no one there (11:15 am) even though business hours are listed as 9 am to 6 pm. Personel not helpful. Calling the UHaul 800 number was just as frustrating. Her level of indifference to the problems I was having was astonishing. Basically, UHaul, USuck!

Jeff J. 
Rating:
4.0

Customer did not leave a comment.

Thomas V. 
Rating:
5.0

Customer did not leave a comment.

HEATHER B. 
Rating:
4.0

Customer did not leave a comment.

Chris P. 
Rating:
5.0

All is good

THEODORE S. 
Rating:
4.0

Communicate beforehand the details on how to pick up the truck, if location is closed.

Shawn W. 
Rating:
5.0

The manager is awesome! Very professional, very helpful, a pleasure to do business with. I would highly recommend this location!

PATRICIA H. 
Rating:
3.0

Customer did not leave a comment.

Chris T. 
Rating:
5.0

Customer did not leave a comment.

MARCELLA L. 
Rating:
5.0

Great service!

Mira B. 
Rating:
5.0

The web site for after hours return of your equipment was too complicated for me to use. Simplify your web site and I think many of your customers would benefit. Of course I'm 67 years old and am slow with much of today's information systems. I left a note for the store manager and he was very helpful in my dilemma. Your equipment and staff were outstanding from start to finish. Thank you....

Dale W. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H. 
Rating:
5.0

Customer did not leave a comment.

Dave B. 
Rating:
5.0

Great customer service and greeted us with a constant smile!

Elizabeth B. 
Rating:
5.0

Excellent service. Excellent customer service. Highly recommend this location!!!!

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Absolutely love the is location and Manager we also do storage.

KIMBERLY G. 
Rating:
5.0

What a disaster! The two different Uhaul companies create a VAST amount of confusion almost impossible to deal with. Hours of on hold wait time, talking to someone in Virginia, New Orleans, and North Dakota all just to ask a simple question. OMG when did Uhaul become a 4 letter word!!!

Ben C. 
Rating:
5.0

Customer did not leave a comment.

Debroah W. 
Rating:
5.0

Shawn was a HUGE help and checking in went quick and easy!!!!

Rick F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

no hassle, great service

William W. 
Rating:
5.0

Customer did not leave a comment.

Nicole S. 
Rating:
4.0

Customer did not leave a comment.

Maurice A. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
4.0

Friendly, helpful and fast service in spite of pandemic safe operation.

Ronnie J. 
Rating:
5.0

Customer did not leave a comment.

Dmitry G. 
Rating:
5.0

Very limited parking and small parking lot makes it hard to get in and out of with these big trucks.

Kari B. 
Rating:
5.0

Customer did not leave a comment.

Misty D. 
Rating:
5.0

Nothing, Rob was nice and quick. He explain everything nicely and even answered some question about storage.

Albert N. 
Rating:
5.0

Very very very good P

Cleo S. 
Rating:
5.0

Everything went perfectly and the gentleman I dealt with was very nice. I will definitely do this again if I need a covered trailer.

Christopher H. 
Rating:
5.0

The entire process was effortless. Excellent customer service, great product.

Dennell W. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

From the online request to picking up and dropping off - efficient and professional!

Victoria B. 
Rating:
5.0

Customer did not leave a comment.

Kirk E. 
Rating:
5.0

Best place ever to rent a U Haul. Staff was really informative and polite. The whole experience was very positive and I will be recommending to all my friends.

CORY K. 
Rating:
5.0

Customer did not leave a comment.

Vernon G. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

Micah W. 
Rating:
5.0

Very friendly and helpful.

jimmy C. 
Rating:
5.0

Rob was very friendly and helpful. He went over and above to accommodate us. He knows what good customer service looks like. I highly recommend this location. Thank you again, Rob, for your kindness.

Robyn W. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Customer did not leave a comment.

Charity M. 
Rating:
5.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

I've been to this location before, he was great to deal with. Very pleased!

David B. 
Rating:
5.0

Rob is great!

Kim G. 
Rating:
5.0

Customer did not leave a comment.

Glenn W. 
Rating:
5.0

Great job.

Ray F. 
Rating:
5.0

The customer service is awesome. The best! The manager was very Helpful.

Stephen O. 
Rating:
5.0

Very very helpful Will use this one again

Randy W. 
Rating:
5.0

Customer did not leave a comment.

Carl G. 
Rating:
5.0

Bob was excellent, very customer oriented and helpful. He assisted me in getting it hooked up and giving me tips and pointers for hauling that really helped my overall experience.

janice H. 
Rating:
5.0

Awesome

John N. 
Rating:
3.0

Dropped off trailer on a day they were closed. U-Haul has a way to verify that you dropped off at the correct location. Overall pretty easy.

carlton M. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
4.0

Customer did not leave a comment.

MANDI M. 
Rating:
5.0

Overall we had a smooth transaction. For what you need for moving large amounts of personal items and the pricing it's as handy as you will find anywhere. Completely satisfied

oscar D. 
Rating:
5.0

Rob was very professional and friendly. Went above and beyond helping me. Thanks so much. Nice experience.

DEBBIE B. 
Rating:
5.0

Thanks

Brandon A. 
Rating:
5.0

I dropped off on Sunday and this location was closed. From what I could see everything looked great.

Susan C. 
Rating:
5.0

Truck was great, clean, A/C was ice cold.

James A. 
Rating:
5.0

The guy was really friendly and helpful as well.

Mark S. 
Rating:
5.0

Amazing customer service great experience

alfred R. 
Rating:
5.0

Customer did not leave a comment.

joseph N. 
Rating:
5.0

Great Customer Service

GERALD B. 
Rating:
5.0

One of the best locations in the OKC area.

ROB W. 
Rating:
5.0

I found everything to be very satisfactory with the location and the manager was very helpful.

John N. 
Rating:
5.0

Very helpful and quick service! You made the move easier!

Ricky S. 
Rating:
5.0

Customer did not leave a comment.

darrell P. 
Rating:
5.0

Customer did not leave a comment.

kramer L. 
Rating:
1.0

The owner of this establishment was unnecessarily rude, condescending, and confrontational during the return process. His parking lot was to small to accommodate the 26 foot truck we had rented and while trying to get the truck to a location where we could put it into the storage facility to park it like I have in the past at other drop off locations, the owner came out and confronted my brother and I and was extremely rude to us. I would never use this drop off location again and will be sure to tell everyone I can about this instance and warn them away from this storage facility. I was just trying to do the right thing and doing what made the most sense based off what I have done in the past. This facility doesn't deserve one star it deserves negative stars.

Erett G. 
Rating:
5.0

Once you loaded the trailer, you could not detach it from the vehicle until it was unloaded.

RICKY C. 
Rating:
5.0

Rob is a very friendly, easy going guy. I've used him once in the past, good experiences both times. Batteries on the truck died a few times on me, but Rob made it right, so for that, I wasn't at all upset. Definitely will come back to him the next time I need a truck. Thank you sir!

zachary E. 
Rating:
5.0

Customer did not leave a comment.

Brandi S. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

Matin F. 
Rating:
5.0

Nothing awesome service

Samuel F. 
Rating:
5.0

Customer did not leave a comment.

richard O. 
Rating:
5.0

The office guy was nice and very easy to work with. I will rent uhaul products from this store and this person again. Thank you for help uhaul.

Gokul K. 
Rating:
5.0

Customer did not leave a comment.

nateasha N. 
Rating:
5.0

Customer did not leave a comment.

chris R. 
Rating:
5.0

Customer did not leave a comment.

william D. 
Rating:
5.0

Rob was very accommodating and made it a very good experience.

Brent R. 
Rating:
5.0

Customer did not leave a comment.

Jason J. 
Rating:
5.0

Customer did not leave a comment.

adam S. 
Rating:
5.0

Customer did not leave a comment.

tim N. 
Rating:
5.0

Very smooth and easy process.

Carl G. 
Rating:
5.0

Customer did not leave a comment.

albert V. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
4.0

Customer did not leave a comment.

andy Z. 
Rating:
5.0

Customer did not leave a comment.

Leo C. 
Rating:
5.0

Customer did not leave a comment.

arthur U. 
No reviews have been submitted for this location.

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