Customer Reviews for Americas Auto Care & Tire
(U-Haul Neighborhood Dealer)

35 reviews

2515 Main St   Alamosa, CO 81101

(719) 587-2300

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(719) 587-2300

2515 Main St
Alamosa, CO 81101

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Sat–Sun
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
1.0

Have someone there

Jonathan K. 
Rating:
5.0

Easy drop off. Friendly staff

George P. 
Rating:
3.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Jake B. 
Rating:
5.0

Excellent job. Thank you for your help.

Gabe R. 
Rating:
5.0

Nothing the service was great I appreciate the lovely lady that helped us she's awesome

flamie G. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
3.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Nothing.

Gary T. 
Rating:
5.0

My original pickup location had to cancel my truck someone tried to steal Cadillac converter, J&J rentals immediately called neighbor America's Auto Care and thank God they had a truck 4me. Both locations were excellent and helped me meet my deadline to Move!!!! Thanks U-Haul Team, you worked together for this customers. I appreciate you guys. God Bless, Please Thank J & J Rentals & Americans Auto Care in Alamosa Colorado. ❤️❤️

BERNETA V. 
Rating:
3.0

Allow me to rent trailer from location I was renting tables and chairs. Customer service was slow at this location.

MAUREEN D. 
Rating:
2.0

Their was a miscommunication within the reservations dept per this dealer. What I reserved was not what I was given, and they had the incorrect return date, therefore charging me $187 a day vs $19.99 a day. They reported I only rented for 1 day, which was incorrect. $558 later… this was their error, not ours. They played the blame game. I feel they could of corrected this error to retain the customer. I never have had a bad experience with the uhaul dealer across the street which is where we made the original reservation with. Again, not the customer error.

Vanessa L. 
Rating:
5.0

The location was fine for someone that didn't have to drive two and a half hours to pick one up like I did. If I didn't need it I wouldn't have driven so far to get it. The staff was friendly and helpful on the other hand.

SILVINA P. 
Rating:
5.0

The uhaul app was not working. Again get rid of it and go back to customer interaction.

Felicia M. 
Rating:
5.0

They went well beyond their responsibilities by helping me correct the problem that led to the cancellation of the contract at the first location. I would definitely recommend this location to a friend.

Jose David R. 
Rating:
5.0

Customer did not leave a comment.

Dan C. 
Rating:
4.0

Took pictures of mileage and fuel level before leaving. It was not at the level per the contract. I contacted the staff at America and they noted it.

dwight G. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Eliza D. 
Rating:
4.0

Customer did not leave a comment.

Jose O. 
Rating:
5.0

Customer did not leave a comment.

Jake N. 
Rating:
4.0

Customer did not leave a comment.

BRENT S. 
Rating:
3.0

Truck was dirty there was dirty clothes behind the seats gas tank was not full like the paper work said very dissatisfied will not rent a uhaul again

Jonathan P. 
Rating:
4.0

If a vehicle isn't up to par try not letting it go out ,even if youry trying to fill a work order.

Emanuel M. 
Rating:
5.0

Customer did not leave a comment.

TERI G. 
Rating:
5.0

Nothing

Carlos A. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
4.0

Customer did not leave a comment.

addelina L. 
Rating:
2.0

Clean truck before renting. Make sure gas tank is full. Go over damage with customer. Wear masks during a pandemic. Look, act , and dress professionally..

Winfred H. 
Rating:
1.0

Customer did not leave a comment.

Andrew B. 
Rating:
2.0

Your online system seems cumbersome for the rental agency. I asked for round trip drop off and they contracted a one way. Then they made me wait while they tried to fix their error. Either fix your system or find a better rental agent.

DANIEL S. 
Rating:
3.0

Make sure they check their inventory every morning because they charged me for 3 more days than they should have.

CODY M. 
No reviews have been submitted for this location.

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