Customer Reviews for Anacapa Self Storage
(U-Haul Neighborhood Dealer)

62 reviews

15139 Anacapa Rd   Victorville, CA 92392
(West of the old Target on Anacapa rd)

(760) 269-4394

Hours

  • Mon: 8 am - 12 pm
  • Tue-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(760) 269-4394

15139 Anacapa Rd
Victorville, CA 92392
(West of the old Target on Anacapa rd)

Services at this Location:

Hours

  • Mon: 8 am - 12 pm
  • Tue-Sat: 8 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

No drop box to place the key. I had to come back on a business day to turn in the key. The person who received the key was very friend.

Noe H. 
Rating:
5.0

Customer did not leave a comment.

NEIL M. 
Rating:
5.0

Customer did not leave a comment.

ROBIN B. 
Rating:
5.0

Customer did not leave a comment.

Darin D. 
Rating:
5.0

I have never experienced an outstanding place like this one. Tiffany was great and was able to get the equipment I needed in flawless fashion. I have posted on Facebook and other social media to all my contacts that live in this area that Anacapa Storage and Uhaul should be your only consideration in moving and/or storage. Tiffany made my move so much easier. Thank you Tiffany and Uhaul. A+ in my book!

David E. 
Rating:
5.0

Service here was nice and friendly too very personable.

ANDREA N. 
Rating:
5.0

Tiffany was extremely helpful. Absolutely will recommend this location.

ENRIQUE V. 
Rating:
5.0

Customer did not leave a comment.

FELIX P. 
Rating:
4.0

Customer did not leave a comment.

DALE T. 
Rating:
5.0

Drop off was quick and easy and the personnel was knowledgeable and friendly.

Adrianna B. 
Rating:
5.0

Good afternoon, I must say I was very satisfied with the owner of this Uhaul place. Tiffany was very professional and very witty, I loved her personality and she was very welcoming. Thank you for your service. I would recommend this place to anyone!! God bless,

FRANCES H. 
Rating:
5.0

Have an after hours drop box.

Toiyen L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
4.0

Returned truck at 6:30pm, but was closed. Their website said they are open until 8pm.

Sean G. 
Rating:
5.0

Customer did not leave a comment.

PAULINA V. 
Rating:
5.0

Nothing. Tiffani went above & beyond. The service here is exceptional.

Tracy C. 
Rating:
5.0

Excellent service by Tiffany. Both times she went above and beyond. Need more employees with her knowledge and pleasant attitude.

francisco H. 
Rating:
5.0

More persons like Tiffany. People that go above and beyond to help the customer. Second time with the same person. Always excellent service.

francisco H. 
Rating:
4.0

My contract had a drop off address. The E mail that I got from U-Haul was different. If I had dropped off the equipment on the U-Haul suggested I would have to pay $100 fee. It took a long time on the phone to get it straight.

francisco H. 
Rating:
4.0

My original reservation was at your Fontana location, but when i wen to pick up, they didn't have my trailer and i had to drive an hour to another location. This really screwed up my timeline for the move since i had to be in Phoenix to sign a contract before 5 pm. That said, when I got to the Victorville location, Tiffany was very helpful and had the trailer ready by the time I arrived. At least 50% of my pick up experience was positive.

MICHAEL P. 
Rating:
5.0

Very friendly knowledgeable and we're not on her way to help would highly recommend this U-Haul service

ARTHUR V. 
Rating:
5.0

Can't think of anything as of now

GREGORY M. 
Rating:
5.0

went above and beyond. customer service was awesome!

BASILIA R. 
Rating:
5.0

Tiffany was wonderful to work with. She was very kind, fun and explained everything to me and went over and above to answer all of my questions.

Jennifer F. 
Rating:
5.0

Customer did not leave a comment.

Matthew J. 
Rating:
5.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

Thank you Tiffany! That was easy.

Robin M. 
Rating:
5.0

Lady at the desk was very nice and helpful thank you for your kindness.

Christina K. 
Rating:
5.0

Customer did not leave a comment.

Hiruy T. 
Rating:
5.0

Customer did not leave a comment.

Nichelle L. 
Rating:
5.0

Agent was friendly, knowledge, curtious, sorry I forget her name but she made the experience a smooth and pleasant one. I would recommend this location to anyone who needs uhaul service, thanks so much.

Danethel C. 
Rating:
5.0

Service was fast and excellent!

Felipe G. 
Rating:
5.0

The customer service agent was very helpful and knowledgeable and understanding. She is definitely asset to your company

Peter B. 
Rating:
3.0

Very small operation at a storage facility. Only one truck on the lot and not much space for other trailers or trucks. Ok for drop off but would be leary of renting from here.

Kenneth F. 
Rating:
4.0

Very satified with service.

Carolyn W. 
Rating:
5.0

The whole process was fast and easy. The uhaul was very clean and very well maintained; it drove beautifully! Very easy to handle.

Angela N. 
Rating:
5.0

Customer did not leave a comment.

Gerardo V. 
Rating:
5.0

Customer did not leave a comment.

Francis J. 
Rating:
5.0

Knowledgeable and friendly.

Ramon G. 
Rating:
2.0

I SUPOSED TO PICK UP THE TRUCK IN RESERVED LOCATION BUT THEY SENT ME TO ANOTHER LOCATION TO GET THE TRUCK. WE ARE IN DESSERT AREA AND I WAS NEVER INFORMED THAT THE AIRCONDITION IS NOT WORKING.

samuel ornel C. 
Rating:
5.0

Customer did not leave a comment.

Malia C. 
Rating:
5.0

Nothing, the customer service was above and beyond excellent. Tiffany was amazing.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

She was so nice and helpful!! Very professional and courteous!

Melfin D. 
Rating:
5.0

Customer did not leave a comment.

Yolanda A. 
Rating:
5.0

Customer did not leave a comment.

Derman Z. 
Rating:
5.0

Tiffany is amazing! Super helpful! Answered all our questions and even helped in different situations that arose during the rental time of the truck.

Monica R. 
Rating:
1.0

She over charged me & the truck was damaged.

Jermaine D. 
Rating:
5.0

Customer did not leave a comment.

Carlos B. 
Rating:
5.0

After 10 phone. Calls to u hauls. Tiffany set me up immediately!!$ she was very patient a,nd sympathetic to my requests a,d cleared the whole messs up quickly!!

SANDRA C. 
Rating:
5.0

Everything was excellent, great customer service

Benjamin M. 
Rating:
5.0

Customer did not leave a comment.

Theresa G. 
Rating:
3.0

The truck was dirty on the inside, spilled soda on the cup holder and in between the seat and it smell like what seemed to be feces. But due to time constraints I didn't have time to fool with it.

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Ruth S. 
Rating:
1.0

Employee someone with experience that knows what they're doing

keith L. 
Rating:
4.0

No comment

teresa A. 
Rating:
5.0

Customer did not leave a comment.

Toneka R. 
Rating:
5.0

Customer did not leave a comment.

Jesse P. 
Rating:
5.0

Awesome customer service. We had a really great experience.

Robert M. 
Rating:
5.0

The store manager is Excellent! They will help you with all your rental needs, and are very friendly.

GREG C. 
No reviews have been submitted for this location.

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