Customer Reviews for Anchor Hardware & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Anchor Hardware & Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Leonard G. on

Rating:

None, everything was fine.

Jacquelin F. on

Rating:

As expected, Quick in and out, Staff was helpful hooking up trailer

Dennis C. on

Rating:

Besides the over pricing everything was fine but I will be using a different service then uhaul from here on out. Uhaul is way over priced these day and they lost a customer today that’s all

Wayne F. on

Rating:

Make sure computers are able to process reservations without having to wait 45 mins to complete transaction and inform cust if rental is returned 45 mins late they will be charged for an additional day. It would be nice to tell cust about the additional day before they see it on the credit card statement.

Caryn Z. on

Rating:

2 Employees had no idea how to return truck rental or even how to look up my confirmation number. I needed to wait for manager or owner who was rude and very unprofessional had many snooty remarks each encounter I had with her and also charged me for an extra day when I was told i wouldn't be. She had to call someone to find out how to do many things for this transaction.

Christopher S. on

Rating:

Customer did not leave a comment.

MCCORMICK L. on

Rating:

Thank you

George W. on

Rating:

Customer did not leave a comment.

Charles N. on

Rating:

Customer did not leave a comment.

Ray E. on

Rating:

Truck was clean and easy to drive.

stephanie C. on

Rating:

Customer did not leave a comment.

Marlin B. on

Rating:

Customer did not leave a comment.

Kenneth P. on

Rating:

Customer did not leave a comment.

frank L. on

Rating:

Too much to do!

Betty D. on

Rating:

Customer did not leave a comment.

Christopher F. on

Rating:

I am a previous UHaul rental agent and it's always nice to find people that step up and actually do the things they are supposed to. This location represents your brand very well.

Patrick M. on

Rating:

Customer did not leave a comment.

katherine H. on

Rating:

the pick up was wonderful. Rental and hook up was smooth and efficient.

Lawrence H. on

Rating:

everything went smothly

Yvonne B. on

Rating:

Customer did not leave a comment.

Richard T. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

It’s all good

Lynn E. on

Rating:

Customer did not leave a comment.

Kenneth B. on

Rating:

Anchor Hardware always has great service.

Cody S. on

Rating:

Customer did not leave a comment.

Pablo M. on

Rating:

Customer did not leave a comment.

Bart H. on

Rating:

Machinery that tightens straps was rusty & did not lock into place, as a result, every 100 miles I would have to tighten the straps, eventually just tying the straps & knotting them, because the mechanisms that are supposed to tighten were worthless. Also one of the tires on the dolly had a huge chunk ripped out of it. I don't know where it happened, but thankful there was a tube insude. My last 30 miles was on a two lane road with gas trucks opposite me. This was a recipe for disaster. I would like an adjustment in my bill as the toe dolly equipment was subpart & dangerous to use. An accident here could have been very serious & U-Haul equipment would been blamed.

Matthew G. on

Rating:

Drop off location was friendly and quick, nothing bettter than a “local” shop

Gerald B. on

Rating:

Customer did not leave a comment.

Les N. on

Rating:

Customer did not leave a comment.

Paul R. on

Rating:

the truck was in poor shape mechanically and had an awful smelling cab.

Joshua R. on

Rating:

I love this place. I used to buy bait and tackle here and to be able to return a truck here is awesome.

cyndie L. on

Rating:

Customer did not leave a comment.

George K. on

Rating:

Customer did not leave a comment.

Ronald P. on

Rating:

Very nice and understanding of situation.

Joseph P. on

Rating:

Free pizza

Anthony W. on

Rating:

Customer did not leave a comment.

shawnna R. on

Rating:

Awesome people !would recommend them to others for sure

Amy H. on

Rating:

Customer did not leave a comment.

James C. on

Rating:

Ratchet tie downs were so rusty i had to buy penetrating oil to loosen them up to crank. Attendant told me they are not responible for maintaining the equipment. I feel uhaul should reimburse me for the expence of the oil i purchased..$6.25..

Linda R. on

Rating:

Not a thing. Great service and ppl working there. Very helpful anf friendly always.

charles R. on

Rating:

Customer did not leave a comment.

Vince A. on

Rating:

Customer did not leave a comment.

Harold F. on

Rating:

Very good experience

William T. on

Rating:

Customer did not leave a comment.

ANTHONY W. on

Rating:

Customer did not leave a comment.

Greg D. on

Rating:

Customer did not leave a comment.

James A. on

Rating:

Customer did not leave a comment.

James W. on

Rating:

The employee who rented the trailer was rude, condescending, and just a total a $$. Until that employee leaves that location I would never go back there again.

Drew M. on

Rating:

The trailer I had to use was not the trailer I reserved as I was told 6 hours bedtime picking up my trailer I reserved 3 weeks in advance that it was unavailable. The trailer I had to use worked but I had to buy special straps to use with it. Very unprofessional and a discount wasn't offered. This is on Uhaul not the location I picked the trailer up at.

DANIEL G. on

Rating:

nothing. everything was perfect

Glenn O. on

Rating:

Customer did not leave a comment.

Matthew B. on

Rating:

The trailer shook really bad at anything over 40mph

scott H. on

Rating:

We're very very helpful

DAVID H. on

Rating:

Customer did not leave a comment.

DAVID W. on

Rating:

Customer did not leave a comment.

Jeremy V. on

Rating:

Have used U-haul before, and never had so much complication and delay during pick up. This store simply cannot maintain a uhaul rental service properly, was treated like they were doing me a favor for allowing me to spend my money there. Vehicles and trailers stored on dirt and rocks. There are 4 other Edgewater locations, so I recommend using on eof those.

MITCHELL W. on

Rating:

Nadine and her staff at Anchor are great to deal with.

richard L. on

Rating:

Customer did not leave a comment.

ALISON W. on

Rating:

Customer did not leave a comment.

Melonie B. on

Rating:

Very friendly and helpful!!

Jess F. on

Rating:

Customer did not leave a comment.

James F. on

Rating:

Customer did not leave a comment.

Kara D. on

Rating:

Great location!

LUCIAN O. on

Rating:

Could not be more professional and courteous....very pleased and will do again . LW

Harold A. on

Rating:

Great people to work with.

sue F. on

Rating:

Customer did not leave a comment.

JILL B. on

Rating:

Customer did not leave a comment.

DAVE S. on

Rating:

Customer did not leave a comment.

HOLLY E. on

Rating:

Customer did not leave a comment.

LAUREN R. on

Rating:

Customer did not leave a comment.

JACK S. on

Rating:

the truck junk when driving down the road the back end go to the left. mite have a broken spring pin. need new battery cables had to make shift them to keep me going . the engine ships might have water it gas line and suck up gas, was getting around 5 miles a gallon. had to get the truck started 2 times stop at a hotel late and it cost $99.00 and had to have the truck jump started bad trip not happy

LAURA P. on

Rating:

Customer did not leave a comment.

THOMAS J. on

Rating:

Phyllis is exactly the kind of person that you want all your customers to be infront, friendly, courteous, and knowledgeable .... Thank you

Ginevra M. on

Rating:

Great service and wonderful people.

william D. on

Rating:

Customer did not leave a comment.

MYRA B. on

Rating:

Customer did not leave a comment.

Jack W. on

Rating:

Not a darn thing - these are nice people!

THOMAS T. on

Rating:

Customer did not leave a comment.

JAMES T. on

Rating:

Customer did not leave a comment.

JUDSON D. on

Rating:

I was surprised at the employee's language. I was there with my daughter, and on 3 different occasions, she used less than acceptable curse words. I eventually asked my daughter to go wait in our vehicle while I finished the details.

JANET B. on

Rating:

Customer did not leave a comment.

STEPHANIE P. on

Rating:

Customer did not leave a comment.

DAVID W. on

Rating:

Customer did not leave a comment.

Joe V. on

Rating:

Customer did not leave a comment.

ANDRIANA P. on

Rating:

People extremely rude

JACOB B. on

Rating:

Thank you for working with me to get the rental I needed even though I could not rent it for 24 hours and the truck was reserved, I was impressed how you were willing to work with me so i could get what I needed done. thank you!

CHARLES W. on

Rating:

Everyone very helpful and courteous nice people

Stephanie P. on

Rating:

Customer did not leave a comment.

JOSEPH S. on

Rating:

I recently rented a tow dolly to haul my car which broke down, I did rent the same tow dolly from the same place again as I had to tow it to another garage. Which I did take the time to book the dolly for Thurs., I just found it unreal that a guy from 407-485-6088 calls in the morning to act like it was the end of the earth that I hadn't picked up the dolly before 9:00 am. He insisted that he cancel or reschedule it to my brother-in law, while I'm on my way to get the dolly?

JOSEPH S. on

Rating:

I rented a tow dolly for a day, upon hooking up the dolly and the wiring harness, there was no function of the drivers= signal, running and stop lights. We only needed the trailer to tow a car home because it broke down during the day, so it wasn't crucial to use at night!

GLENDA L. on

Rating:

Customer did not leave a comment.

Andrew H K. on

Rating:

Customer did not leave a comment.

PAUL R. on

Rating:

Customer did not leave a comment.

buck L. on

Rating:

Customer did not leave a comment.

JACOB B. on

Rating:

Customer did not leave a comment.

German G. on

Rating:

Customer did not leave a comment.

JAMES T. on

Rating:

Customer did not leave a comment.

RALPH M. on

Rating:

Customer did not leave a comment.

Carl S. on

Rating:

awsome