I absolutely ADORED Andy and his store companion Sarge! Andy was such a a kind and caring man and really an asset to my moving experience! I would absolutely recommend him to anyone for their uhaul rental needs, he was a doll!
Heather Winfree
Customer Reviews for Andys Party Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Allow return to be any uhaul location. There is literally a location right across the street from my destination, but was required to drive 25 minutes south and pay tolls for crossing a bridge.
Christopher KendallWas Great service. Andy helped me load trailer & assisted with the lights getting a different 5 prong so lights stayed on & worked! Thank you
Lynn CavittCharged full 4 days. Returned U-Haul in 2 days. Clicked return date 3 days later at a time when I was in a different country.
TJ Burnsfriendly, informative and proficient!
Jeanette HudakExceptionally friendly and helpful
Judith SvientyWheel strap wrenches were hard to use, just need a little oil on them.
TODD JANECZEKVery friendly and professional
Michelle BakerThe owner was great and the equipment was nice. Overall a good experience.
TIM DOKKENUpdate uhaul website to have accurate inventory of equipment!
Jim WebbMake a trailer that King size mattress can fit in easily.
robert CencerExcellent service with helpful advice
Lawrence SychCall me
Jason MazmanianAndy did a great job!
MARK GREGORY JONESThis place was awesome to drop off at.
Ryan UnderwoodNot a very clean establishment kinda scary to be honest.
PENELOPE WYERSLooks like a junk yard, I do not know how the people are, they were not open
Robert AkinsLove this place. Easy to deal with. Andy found our TV base and returned it!
Sue EnglundThe trailer was not available at the location I first selected. This could have been a great inconvenience if the new location had been far away. It turned out that it was not too bad.
Neil MarzellaHave more trailers available in this area.
Sherri WiegmanIt was a good experience,
Christine AmundsonAndy goes above and beyond to help his customers!
DAVE GARLANDWe needed to return by 9 am. The drop off location didn't open til 10 am. No signs posted for where to park the truck or put the keys, so we guessed. It also took awhile to find on the contract what to do when personnel weren't around to help with the return. It was fine, but clarity would help.
John McAvoyVery accommodating. Easy transaction. Pleasant to work with.
Greg WagnerVery friendly and easy to work with. Location is a bit weathered
Walter SeymourFriendly owner and clean trailer in excellent working order. I will use Andy's Party Store the next time I have a need for a truck or trailer.
David MorgensternIt’s convenient and Andy is very nice but the venue is not well maintained.
Susan O'DwyerEverything went smoothly. On line registration went well. Equipment did its job. I can not think of anyway to make it better.
BRUCE CiconeLike I said the rental was clean we didn't have any issues until the end when we tried to get the refund of the overage that we put too much gas in $50 that was just too much of a pain in the ass to get back because they wouldn't refund the card or send a check so they actually told us we had to physically come to the store an hour and a half away to get the money back absolutely ridiculous and they were rude and just unhelpful
Eric RichesonThe place is rather run down but it doesn’t matter as the owner Andy more than makes up for it. Super attentive and helpful! Loved this guy!
Susan ValaVery Midwest and simple; great one person staff, friendly.
Daniel KubaschNever received my money due back
Zachery WaltersThe location is dirty and unkempt. The man signing us out didn't know how I ended up paying for a 3rd day insurance. I didn't want
Debra HowardThank everything went very well. I would recommend them to others!!
Gary EvansSrExcellent equipment, excellent customer services, fast pick up and drop off experience
Lee RousseauNothing this guy was Great
Tessa ColpeanNeed a drop off box for paper work. No instructions for returns at this location.
Edward RentschlerAndy greeted me as I drove in and directed me to where I needed to drop the unit. Great service!
Neil TernetNothing, Andy was great!
jeffrey dewesAndy was extremely helpful and friendly.
Donna NoblesVery helpful in getting the trailer unhooked and put away
jim FergusI can't think of a thing you can do to make the drop-off process easier. A pleasure to do business with them!
William GarlinghouseI've had multiple interactions with Andy, and he is very customer service oriented. I have always had a pleasant experience dealing with him.
Marlon TuckerThis location looks like a scene straight of out the movie Deliverance...Scary...
Donald SchreiberGreat Experience! Andy is a great guy to do business with.
Chris MelchingVery fast pick up and drop off. Andy was a pleasure to work with!
Chris MelchingUpdating and equipment maintain is needed. Poor aesthetics. It looks like the sad cliche image many have of Northern Michigan.
James VezinaHave a trailer that did not leak.
Joel Martinchek