Customer Reviews for ANG Food Market & Convenience
(U-Haul Neighborhood Dealer)

10 reviews

242 Dundas St E   Trenton, ON K8V1L9

(613) 392-8797

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–9 pm
  • Sat–Sun
    10 am–9 pm

Services at this Location:

Contact Us

(613) 392-8797

242 Dundas St E
Trenton, ON K8V1L9

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Fri
    9 am–9 pm
  • Sat–Sun
    10 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I had an excellent experience. The staff were very helpful. It was a pleasure.

Randy B. 
Rating:
3.0

We didnt end up taking it because it was too small. Receiving a refund had been a ridiculous hassle and we've been told it will be 4-6 weeks which is crazy

RShawn S. 
Rating:
5.0

We had a little difficulty understanding the accent of the service personnel. We returned the truck with a half-full tank of gas when we received the truck with only a third of a tank of gas. So we paid about $50 more for the truck than we should have.

Ivan T. 
Rating:
3.0

Closed on the day of pickup. Had to work through the online pick up and drop off which was difficult to work with as the reservation couldn't be found until someone on the phone had to link it. Not a great experience with the online portion.

Sandeepkumar P. 
Rating:
1.0

This has been the worst U-Haul experience I've ever had. I booked for 8am for the online pick-up. Got there at 10 to 8, hit the pick-up button and am notified that I can't pick it up until 10am when the location is open. What is the point of allowing early bookings at places that don't accomodate online pick-up? When I am finally able to pick up the truck I booked, it takes a good 10 minutes to do the paperwork (which I fully understand). But then when I do my walk around and check the back I find out that the utility dolly I booked isn't there. When I go ask about it they realize that they don't have a dolly for me. Another 20 minutes later they finally offer me their own personal dolly so I can finally leave and start my move. After all this inconvenience and frustration, when I go to leave I get stopped. They have the nerve to ask me to move my personal car so that I don't inconvenience their customers. When I pointed out that they weren't worried about inconveniencing me but heaven forbid I inconvenience them the response I got was "yeah. Sorry". I will never deal with Ang convenience or your outlet there. Nor will the amount of military personnel that I interact with. U-Haul itself is only partially to blame since it allowed the early booking but the rest is definitely on the location

Andrea M. 
Rating:
1.0

A ridiculous experience. I booked a 10' truck in my city, for 8:30am and received confirmation of this booking. Then, the next day my booking was switched for some unexplained reason from a 10' truck in my city at 8:30am, to a smaller cargo van in a city 20 minutes away. So we show up in this city for 8:30am and go to check in on our phones when we receive a message saying the location doesn't open until 10:00am. I actually thought it was a joke... So I drove back to our city and tried to get our landlord to extend our moving time, as well as our new landlord to extend our elevator booking time. On top of all of this, I also ordered a dozen furniture pads for $10, and never received them, and then was charged 20$ for them. Needless to say I will be calling customer service tomorrow for some kind of refund. I highly reccomend using home depot moving trucks, I was planning to but they were all booked. Uhaul made our moving experience absolutely draining and its not the first time, I will never use them again.

Hannah B. 
Rating:
4.0

ANG were on time, professional and welcoming.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Great experience! Our representative with uhaul was Jacob Schoffield and he was a amazing!!! Went above and beyond to help us. Can't say enough good things about all he did for us .

Stephen B. 
Rating:
1.0

They did not even know the truck I had booked. I had to search for it and call the u haul dispatcher. They finally found the truck, parked at the back of the lot. The price was outrageous. over $800 for a 200km trip + Gas and about 12 hours use.

KEN T. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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