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frank B
Customer Reviews for Antique Angels LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stop with the ridiculous over mileage rate!!! A customer has the right to use whichever route he/she feels is the most safe and effective route and NOT the route that U-Haul deems best. Road conditions and congestion, which U-Haul has no idea of, As long as the equipment is returned, in good condition, on and at the agreed upon time and place, there shouldn’t be any over charges!!!!!
Daniel CVery helpful & accomodating
Kelly MThe ladies at the returning location were incredible!!
ALVIN SVery friendly
Teresa SCan’t think of anything. They always go out of their way to make it a great experience. That’s why I came back !!!
willam sI made a reservation weeks in advance for the Enterprise location. The day before my reservation, I get a text saying the truck is in Slocomb (roughly 45 minutes away). This turned what should’ve been a 30-45 minute trip into about 3 hours. All while I’m trying to move. If you can’t supply a truck at the agreed location, please give more than 24 hours notice.
Ian CNo suggestions!!! All of these folks were more than outstanding, friendly and so helpful. Rate them a over a 100.
willam sVery nice people.
mike bI had to sweep out the trailer upon renting.
JAMES SThis has to be the best U-Haul location I’ve ever visited. Fast service very helpful and friendly service. This was the second time I used this location and I will be using it in the future. The lady at the front counter gives U-Haul a good name.
JERRY HI rent from U-Haul fairly regularly and this was my most pleasant experience. I will be renting from this location from now on.
VERNON SWonderful folks and great business. Easy location and so sweet and efficient. Truck was ready and I was in and out promptly both pick up and return. Thanks much.
ELLIOTT JFree lol
BILL MTry not reassigning your customers an hour away from their requested pickup location the day prior to pickup!! This really screwed up my schedule with hired movers. As mad as I was at Uhaul for doing this I was pleasantly surprised at the professionalism displayed by those at Antique Angels when I finally located the truck. They helped ease my displeasure immensely!
Kevin WAvailable in time frame requested, great value, nice folks to work with. Beth and Denise are the bomb!
JAMES SMy card was charger for unauthorized fees. Without my permission. I was not informed until after the fact. I will have made contact with the uhaul location who refused to return the unauthorized charges. I never received notice that I would be charged. NO I WOULD NEVER RECOMMEND. I find this whole experience exhausting and total BS. If I would have known that this place was going to keep my card of file and apply whatever charges whenever they like I would have went with Hertz where they do not steal from single mothers that struggle to make ends meet. For a company this big to be this fraudulent is unbelievable a spit in the face of hard working people. I want a responds immediately and a return of my money before I get the authorities involved.
JOHNNY B