Customer Reviews for Apollo Beach Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Apollo Beach Food Mart

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Carlos R. on

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David K. on

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Outstanding location. The manager and staff are top notch! The made this the best moving experience we’ve had!

Joselin M. on

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Nothing, service was great

David C. on

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Very good customer service.

George H. on

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Jeff S. on

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David D. on

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If possible have the fellows partying at the strip mall next door go somewhere else after dark as it gave a sense of making one ill at ease.

Ray E. on

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Also very cold beer cheap...

Melissa L. on

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Friendly service

RICHARD A. on

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Daniel W. on

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Easy to work with, nice people! (Great sandwiches too!)

Octavian M. on

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Dave R. on

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Great service and very helpful

john R. on

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Very Upset, I rented the truck at 19.95 a day but was charged 79.99 for the day plus milage. Why was I promised one price and charged another?

Marjorie W. on

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Ryan N. on

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CARLA D. on

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Noah L. on

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Timothy B. on

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Marvin L. on

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Lynn W. on

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Robert F. on

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Ronald W. on

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Everything went very smooth from pickup to return. I forgot my garage door opener in the truck and the owner called me right away and held it for me.

Andrew E. on

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marshall T. on

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Cliff B. on

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Better check of lights. It may have been hard to see during the day, but the light for the license plate was out. The renting personal did check lights. It may have just been hard to see in the light.

JANSSEN G. on

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CARLA D. on

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The store was a little bit difficult to see from the road at night, so I'd recommend a "uhaul" sign closer to the road with lighting. Other than that, they were able to accept all of the equipment, even though I was given 2 different addresses for the dropoff...one for the truck and trailer, and one dor the dollie.

MARQUEZ B. on

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The staff has been very helpful and professional. Service was very quick and I was attended to immediately. Highly recommend this outfit.

Jolene E. on

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Daniel W. on

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Fast & easy to deal with!!

JAMES D. on

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Michael H. on

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Michael P. on

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Bao-Toan D. on

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JeffERY W. on

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I cannot think of any way the could have done better. I interacted with 4 different people and each one was more than willing to help me with the rental. Perfect!

Grant L. on

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Very helpful. Friendly Excellent service

BARRY K. on

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Truck was dirty Air conditioning didn’t work Window crank broken Loud noise during driving in the interior

Michael H. on

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Angel F. on

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Awesome job!

David M. on

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Equipment stored haphazardly, no help from staff when hooki6trailer to truck, not all lights worked on trailer when tested.

Donald C. on

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Apollo Beach Food Mart has always been excellent. This is my 4th rental from them in 3 years and they are just simply great!

Gerald I. on

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Michael F. on

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Stan P. on

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Terrific customer service!

Miguel R. on

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Larry E. on

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Marjorie P. on

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Your mobile app is terrible. It created a 2 hour delay. Old fashion person to person is the best way to Communicate!

Dennis N. on

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Really enjoyed renting from this location.

Woody B. on

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Carol S. on

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The cargo trailer could have been cleaner, especially on the outside.

Carlos R. on

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There was only one person in the store taking care of other customers and I handed over the contract document, he looked at it, and asked me about the dollies, blankets and gas tank level. I answered that everything was there and the gas tank was almost 1/2 level which is much more than when I received it. He handed me the document and told me he would take care of reporting the drop off to UHaul and continue taking care of other store customers. I left wondering when the drop off would be reported and that the equipment and blankets inside the truck were not locked up and could be stolen. I called the UHaul number to report the return of the truck and equipment. Later, I received an email verifying the receipt of the truck and equipment. I just wished that the person receiving the equipment would write and sign on the document, acceptance of the equipment. In the end, everything worked out fine.

Bronson G. on

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ANDREW M. on

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Dude bills for two days, only needed one. Van was dirty inside the cargo area, then when we drop it off new guy wants to bill us for "cleaning"? I still don't know what my final bill is????

Dale P. on

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Uhaul changed pickup location twice. When I arrived they said their internet was down for 2 days and couldn’t rent!!!!! BS Luckily other location I CHOSE FIRST HAD TRUCK

Juan R. on

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MattHEW K. on

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Nothing

Juan R. on

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JAMES F. on

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Billy G. on

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No one was at the store for our reserved time. We waited almost 2 hrs. Call and spoke with uhaul customer service and that was frustrating as well. The first call was dropped and the second attempt would have probably been the same but during that call the store owner had arrived. I’ll never go uhaul again due to the unreliable reservation system

Walter S. on

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Nothing to improve. Great dealer

Robert P. on

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Michael D. on

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Nothing. It was fine. Just a gas station so nothing special.

Valerie B. on

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Victoria L. on

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The location claimed they couldn't print paperwork when we picked up our trailer. We had a reservation for $75 and declined all coverage and told them we wanted the exact reservation. When we dropped off the rental 5 days later they again claimed they couldn't print a receipt. We went home and received the uhaul email that showed they had added safetow coverage for $40 extra without approval (and when we expressly denied that coverage and our reservation did not include it). We returned to the location 1 hour later and all of a sudden they could print paperwork and claimed at first our original reservation included it. Then when we showed them it didn't, they claimed we asked to add it (which we didn't). They then claimed they couldn't fix the fact they overcharged us by $50. So they charged additional $50 unapproved.

damon L. on

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Clean the place up

Tim R. on

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I had no problems renting or them having what I wanted on the lot. Very good overall.

kimberly G. on

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JAMES D. on

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william M. on

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Debbie B. on

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William C. on

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JOSE R. on

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They are always friendly and helpful.

JOSE M. on

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Servicio excelente. Fue un trato bien `profesional. La persona que me atendió fue todo el tiempo bien agradable. Excellent service. It was a very professional deal. The person who attended me was very nice all the time.

thomas G. on

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Terry I. on

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Selwyn G. on

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Its great

Glen G. on

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Vincent F. on

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What a terrible experience. First I rent a truck and i had a blowout due to a bald tire at 3:30 pm. Then at 6:15-6:30 roadside comes out with the wrong size tire. The 2nd roadside company backed out at about 8pm and they did not fix the tire until midnight. Then John Palmisano, Area Field Manager told me I would get a full refund on Sunday the 29th. I was then charged 415$ when I returned the truck only to be refunded 3 days later because it was a “mistake” Today he calls me patronizing me saying he changed his mind that I’m not getting the full refund and talking down to me. Very ignorant man. Unacceptable behavior

kimberly G. on

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Jorge S. on

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Good people at this store

Christine O. on

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Peter P. on

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Tony M. on

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Always a pleasure at this location.

JAMES D. on

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Richad S. on

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Great service

Jonathan S. on

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This place was Ok. It is a convenience store so renting UHauls is a sideline. The guy was business-like and helpful but getting out of the property after he hooked up the trailer was very awkward.

Stephanie Knipp K. on

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Tony M. on

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Excellent place to do business with.

BARBARA M. on

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Auto transporter was not inspected. Straps were not in good condition and kept falling off the tires during the trip. Left turn signal did not work.

BradLEY W. on

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Very smooth process

Robert Z. on

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ROY L. on

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Pedro V. on

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Karen H. on

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Angela P. on

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Leroy R. on

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Wyatt C. on

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Denise L. on

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Very helpful hooking and unhooking trailer. Faster service than most locations. Clerk was a bit rude when I tole him I had been charged for 2 days when I only had the trailer one day but he did give me the phone number for the area manager who promptly made the adjustment. I will come back to this location for future rentals because I have had several problems with the location closest to me.

Janice B. on

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The rep at this location in Apollo Beach, FL went above & beyond!! I had a problem with getting the lock off the truck.....that is, my lock that I had put on back in MD after loading the truck. Somehow the angle of the lock was just beyond my ability at that point in time. The rep was very gracious and patient, and easily and expertly removed the lock for me. I brought the truck back a few hours later, after I unloaded the truck, and he was again very helpful and pleasant. This particular location offers evidently excellent Cuban sandwiches. I am looking forward to retuning to that location for a great Sammy!!!!