Customer Reviews for Apollo Beach Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Apollo Beach Food Mart

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john e. on

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Stephen L. on

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William B. on

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james g. on

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Kimberley W. on

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Peri A. on

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Clinton D. on

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This place was disgusting. 1st the Uhaul pick-up location was practically a dirty gas station. So while I waited for my paperwork for the two trucks I was renting, my wait was increased by each patron who came in to by a lottery ticket. Then when it came time for me to get my blankets, I was given the keys to a room next door that looked like a crack house. The blankets were thrown on the floor and the whole placed smelled from moisture and from not having any air conditioning. The majority of the blankets were not in bags and where the blankets where located there was black mold all around the walls that gave the blankets a funny smell. I then had to fold and count all my 40+ blankets and put them in my car, where they stunk up my car. I then had to drive another 3 miles away to pick up the UHAUL trucks. When I arrived, there where new trucks, which I would have expected to use, since I was driving out of town; however, I was given the older trucks that had a higher risk of breaking down. Thankfully, the trucks did not have any issues. The whole situation put a really bad taste in my mouth with Uhaul and I'm not sure if I will ever use Uhaul again.

Marston V. on

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Marston V. on

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Larry S. on

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Kevin A. on

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Cargo area of the truck was dirty and unswept. There were food crumbs and goldfish pieces in the cab.

Jack S. on

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MARK L. on

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Jimmie T. on

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Agent was working a busy convenience store, and the truck was parked 2 or 3 miles away. I actually drove the truck about 10 miles and called the agent and requested a different truck. The steering seemed loose and I didn't feel safe in the truck. The agent was very helpful and made arrangements for me to trade the truck in at another location. The replacement truck worked fine.

Chung N. on

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Casey H. on

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Very quick and easy turn in...thanks!

Melissa T. on

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Store was questionable, the additional equipment I ordered wasn't available and I had to go elsewhere to rent it.

La Donna P. on

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LEONARDO G. on

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Shane W. on

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Todd S. on

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Willie C. on

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My pickup time was 7:00AM. I received a call from UHaul indicating my pickup location was moved to Appollo Beach and that the facility opened at 6:00 AM. The facility did not open until 7:30am. I had to go to the Brandon facility to have my car secured on the carrier because the individual at Appollo Beach did not know how to secure the vehicle.

Adam H. on

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I would have appreciated not having to go to a different location yo pick up my rental truck. This location was great though

theresa v. on

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Everything went well. Service personal was EXELANT !!

mary c. on

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sharon r. on

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Great Experience - thank You

Gina S. on

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Charles T. on

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Dina G. on

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Arun r. on

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GEORGE B. on

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RAY MOND D. on

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David A. on

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Nothing. Everything was perfect.

Rick A. on

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Russell W. on

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BRUCE H. on

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james H. on

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Louise K. on

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Ken K. on

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U-Haul associates were all professional and helpful.

ryan n. on

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Robert V. on

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They need to have someone available to assist with customers. I had to check if trailer was there. Had to connect trailer without anyone checking anything. Very poorly run agent experience. Will go out of my way not to deal with this agent again.

Michael S. on

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Troy B. on

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kylie b. on

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Gas was half full but got an email saying it was under a quarter.

JAMES M. on

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Rebecca P. on

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CHUNG N. on

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JACK K. on

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Roxann R. on

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Very nice people. Just not the best part of town

ANTHONY M. on

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Excellent group of people to work with. ....

FRANK S. on

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Amazing Place, Fast, Accurate service.

Gina K. on

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it was raining when I dropped the truck off and he asked me to go outside and take a picture of the gas and odometer.

Andrew W. on

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LEON F. on

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leon f. on

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Heather S. on

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It was inside a store. I had to take a picture of the trucks gas and miles to show the guy. He never checked out the truck. It was a cluttered store and he was the only guy working the counter so he never looked at anything. He was very nice. I was very upset that I was charged for miles because I had to drive out of my way to get a truck from a different location in the first place. Then these pick up and drop off locations were ghetto. I will not use uhaul again nor will I suggest anyone else use it. Uhaul takes advantage of their customers.

travis p. on

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