Customer Reviews for Apollo Beach Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Apollo Beach Food Mart

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Michael S. on

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Troy B. on

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kylie b. on

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Gas was half full but got an email saying it was under a quarter.

JAMES M. on

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Rebecca P. on

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CHUNG N. on

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JACK K. on

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Roxann R. on

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Very nice people. Just not the best part of town

ANTHONY M. on

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Excellent group of people to work with. ....

FRANK S. on

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Amazing Place, Fast, Accurate service.

Gina K. on

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it was raining when I dropped the truck off and he asked me to go outside and take a picture of the gas and odometer.

Andrew W. on

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LEON F. on

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leon f. on

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Heather S. on

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It was inside a store. I had to take a picture of the trucks gas and miles to show the guy. He never checked out the truck. It was a cluttered store and he was the only guy working the counter so he never looked at anything. He was very nice. I was very upset that I was charged for miles because I had to drive out of my way to get a truck from a different location in the first place. Then these pick up and drop off locations were ghetto. I will not use uhaul again nor will I suggest anyone else use it. Uhaul takes advantage of their customers.

travis p. on

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Leonard W. on

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no one was there an took a week to get receipt, I scheduled to drop off at a different location but after looking at my pickup receipt realized uHaul had changed my drop off location to somewhere that was closed on saturdays, will never use uHaul again, always something

Amber L. on

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The 270.95 I was just charged was a mistake and needs to be fixed immediately. I returned the truck on Sunday, 10/23/16 (the day after renting it). There were no EXTRA days on this rental.

Wayne W. on

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Debora K. on

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Owner at the drop off location was courteous and knowledgeable. Process for the return went smoothly.

Dave W. on

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Russell R. on

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I rented a 12' trailer. They checked me in and then asked me if I knew how to hook it up myself. Then they told me it was off site about 3 miles in the wrong direction. I am 61... Have you tried lifting the tongue of a 12' trailer...by yourself? Luckily I had a dollie, a 2x4 and am very resourceful. They do not take their U-haul opportunity seriously.

arne a. on

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I had to drive 13 miles and past 4 outlets to drop off, there is one within a mile of my house and then you charge me extra miles. It leaves a very bad taste.

ANDY S. on

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MARSTON V. on

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glenn m. on

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lou c. on

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crandall n. on

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Dean H. on

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Folks at Food Mart were very professional

Shenika R. on

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Donald C. on

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don p. on

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John P. on

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William P. on

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$19.99 a day is a very illusive price. With insurance, gas, and mileage, it is more like $200.00 for 100 miles. There is no unlimited or cap on the daily mileage. This is not a great deal. I recommend that people find a friend with a truck and trailer and give the money to them.

JUDITH N. on

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nothing

STEVEN Z. on

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MARCELO S. on

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Roderick B. on

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Trucks are parked several miles away in a parking lot with no attendant to help. When I got my truck the mirror was broken and had to be repaired before I could begin my move.

MILTON H. on

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I have no complaint. Very satisfied. Staff was polite and cortious

mark s. on

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Nice group in the store. Only issue was having To take the auto transporter and the 6x12 trailer to a seperate sight. Once there I had to take of the trailers off my vehicles.

Emmanuel O. on

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The truck had less fuel than the agreement indicated at the time of rental (was at 1/2 tank rather than 5/8). Otherwise, staff at this store very hospitable and professional. The truck was delivered very clean and newer than most.

Hajek T. on

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janeice d. on

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Drew W. on

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The location was not the location I had requested when ordering online and it was nothing short of disgusting. It was an unclean mini-mart where customer's were frequently taking the clerks attention away from my paperwork to buy cigarette's and beer. What should have taken 10 minutes took over an hour and the trailer that I had requested for towing was not even at the location. Further, the area was so run-down that the fuel line on the truck had been cut causing me a 6 hour delay the next day when I made my first stop for gas. The experience at this location and with the truck was so poor that I will probably not use U-Haul in the future.

Robin W. on

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Randolph C. on

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John B. on

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John M. on

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Gerald L. on

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I was told by corporate that I could drop the truck and transporter at the U-Haul location where I was renting a storage unit. When I arrived they told me I could not do it there. They also told me they do not participate in the 1 month free rental. A list of participants would have taken me to a facility that did participate. They sent me to a location about 1 mile away. This review is for Apollo Beach Food Mart. They were Excellent.

Gerald L. on

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Susan B. on

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William D. on

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MARIO P. on

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I was happy to do business with this man and I will come back.

Donald C. on

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Rude, uninviting and borderline confrontation. I would not use this location in the future

Robert I. on

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ROBERTO E. on

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Seems like Uhaul locations hold inventory back, which made it difficult for us to change truck size. We were sent to this location, and the location seemed to be in a sketchy neighborhood. We would not rent from this location again.

Howard O. on

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Jane B. on

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They understood my dilemma with being brand new to the area, being a single (older) woman and not knowing my way around, so they drove me back to my house. In my opinion they went way above their responsibilities.

Brian C. on

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Mike H. on

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Michael H. on

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steven z. on

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Karen B. on

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Very helpful!!!

JOSEPH G S. on

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Record keeping is not accurate and they tried to make me pay for it. But I took pictures of the gas and odometer reading before and after to prove my point and won in the end. Take pictures people before and after!!!

BRYANT R. on

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Make sure that they charge what it says on the website and also to supply the correct amount of miles that was stated on Uhaul.com

Karen M. on

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Gary F. on

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You can honor reservations made. When reserved, I expect to pick up rental on said date. Also had to accept a 20 ft truck instead of the 15 ft. And had to pay $39.95 vs $29.95. Very dissapointed!!!

Jennifer A. on

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TONY M. on

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EXCELLENT SERVICE

LEO M. on

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This person should not be renting your equipment!

DONALD H. on

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NELS B. on

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LISA C. on

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Excellent customer service. ...

ROBERT C. on

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Tell them to rent from Budget.

Lanyon H. on

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This location is not suitable. It is dirty, they were not on time. Did not have staff to deliver the truck when I arrived. The building has suggestive portraits of women about to eat a sandwich painted on it. It's gross. You're business should not be here.

robert c. on

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JUSTIN L. on

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PAMELA OR STEPHE S. on

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This truck was not at the location specified. We had to drive 5 miles down the road to pick it up.

Hanna W. on

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KEITH M. on

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It was the best moving experience I've ever had. Thank you.

THOMAS K. on

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LUIS S. on

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Hoa D. on

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RICARDO P. on

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MARINA M. on

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The location and customer service was excellent and the truck was clean on the inside and outside; however, the vehicle was way overdue for an alignment. It swerved all over the road and was a nightmare to drive.

John B. on

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Michael L. on

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LENNY R. on

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Nice guys here.

Brandon B. on

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ADAM W. on

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Walter H. on

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Raimy R. on

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Paul D. on

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DOUG B. on

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Tom Q. on

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DAVID SCOTT K. on

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Continue providing excellent, friendly service.

SHERI T. on

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Gina M. on

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LUIS A. on

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DARREL B. on

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