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Orion R
Customer Reviews for Apollo Beach Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding Customer Service and extremely curious. Thank YOU
Trina HThe truck was 30 miles from an empty tank. The front from the bumper to the top of the windshield was splattered in dead bugs. Every time the truck shifted gears there were clanging and banging noises coming from under it. I didn’t feel safe at all. The app wasn’t working. It would not allow me to upload photos of the truck. The people inside the convenience store had no clue what to do.
William GEasy check-in, easy checkout. I would use again
justin vThis is the second time I have used this location. Mike and his co-workers are very helpful and friendly. I will be using them again in May.
Christopher HThey were great need the truck longer called and they set it fast only a few minutes on the phone.
Harold JI rented the toy hauler from a location and paid in advance, and when I went there, they didn’t have it available for me, it took two days of nothing but stressed to locate one, very disappointed in you all as preservation means you will have one available at the time described
Sachin DQuick friendly check in.
Terry TVery quick check in. Great attitudes.
Terry TThe guy who provided the equipment was very helpful and while I was taking the photos, he asked a few times to make sure everything was good.
JOSE GFriendly and quick.
Kim WWell for me, it was a fast and smooth transaction, so there’s no improvement needed.
Christopher GThey were great and quick to help.
Jackie PConvenient location & great Customer Service. Thank you!
KAREN MThis is a great location! I use them exclusively.
HERBERT PThere were no straps or blankets provided. We had to go to Home Depot to get straps to secure our load. We thought that straps and blankets were provided as a standard.
Teresa FGreat experience each time I go in to pick up a truck! Returning the truck made me a little frazzle but overall great people and they were willing to go the extra mile- (they help me find my car keys)!
Jeannette PExcelent!
FRANCISCO CMike and his team were extremely helpful and I definitely recommend them.
Christopher HGreat service, open early, close late, great equipment. Outstanding all round.
Michael HNice people are exelen costume device
HERNANDO EThe team is great
Craig BOver charged on mileage at return- should not have been over 50. Yet charged for 100. Will dispute all charges Truck needs to have service done. Tires are out of balance making it difficult to drive
Barbara ENothing at all. This location has always been top notch. They are courteous, professional and efficient. Thank you for all your help. Pablo R,
Pablo RThe gentleman at the U-Haul store was very nice and helpful.
Tammy SGreat pick up, the guys here were very helpful and the truck was clean.
Mackenzie BPerfect!
Michael HCustomer service was excellent. I will only use this location. Easy in easy out. No hassles. They hooked and unhooked me up and I didn't have to do anything besides use the trailer.
Michele CTruck back did not work. High beam did not work.
ROBERTO RFriendly and efficient!
TONYA JCheck wiper blades to see they clear the windshield of water well.
MICHAEL SVery streamlined return process
Roy PFriendly and helpful staff... highly recommend
Sandra ENothing. Gentlemen at the counter was very professional and polite. I will definitely rent from this location in the future.
jason wBest service! Friendly and helpful! I would give 10 stars!
TONYA JPickup and drop off were quick and smooth. Being open late to allow for evening dropoff is a big advantage for this location.
Robert DHad multiple problems with this location harassing me and other issues including threats of violence from employees when returning the vehicle. I decided to deal with corporate instead of the store owner. Corporate and direct manager has been absolutely amazing. Really hope this location gets shut down.
JESSICA CService is always excellent
CRAIG Bthe guys at this location are very friendly, very helpful, i will use this location again when i need a rental
FRANCIS MKnowledgeable and friendly staff. Everything went as smooth as silk.
Eugene WFast and easy.
Daniel ANada. The gentlemen working there are excellent and on top of their game.
David RGreat customer service and make it very easy getting rental and return made easy
RYAN CNothing
MORGAN VGreat service
CHARLES CIncredible Service and always helpful with everything!
DENNIS A