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AIMEE G
Customer Reviews for Apollo Beach Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have used this location several times now and always professional, prompt and respectful.
cindra gThe van was not that clean But service was good
JACQUELINE Svery convenient and effective place to rent the vehicles they're all well displayed clean and ready when you need it ,appreciate the urgency in the process of checking out and returning the vehicle ,will be back for more services in the future.
JUAN GWe left a furniture moving dolly in the uhaul they called and stored the dolly until we picked it up the next day. I will recommend and use them again.
diana WThis is my third time renting from this location, and they are always friendly and helpful. Quick service as well.
Mitchell SWe were quoted 1 price online and the the price went up when we went to pick it up.
DARNELLE AI had the best experience in-store. The gentleman is helpful and works with you for everything. I’ll be back! And, they have very tasty sandwiches!!
Ann PWe've rented from the Apollo Beach Food Mart a couple of times. They've always had the trailer we reserved and do a great job helping with hooking it up and dropping it off. Just good people.
ERIC NIt’s was convenient to my location and easy to get to. However, I was told I would get notification of my drop off, but I never received it. I returned it a day early and I hope you guys have proof of that
JUSTIN MGreat service from this locaion, second time using them and will again.
Mitchell STo improve the service you should have some extra tools for moving , but the guys from the store are the best 👌
LAZARO IDrop off location was amazing
APRIL PThey need to have better trucks, that one was very old and worn out, when you went to accelerate the engine would stall, did you have to wait for the truck to start moving.
John ALeo was a great help. When the system Was down he helped me as much as he could. He even extended the time to give me a chance to get back after waiting for the system to come back up.
Prescilla SMay be take care of the customer a little bit faster so we don't have to wait for long. Other than that, the service was good.
JESUS FThe truck they gave me didn’t have AC. I picked it up in the morning and didn’t realize it until I had been moving all day and then went to get in the truck to move a load and it was blowing hot air. So it’s about 105 degrees in the truck.
JAMES Hvery easy to find went inside with my paperwork gave them the keys they checked out the truck. Everything was fine. They send my receipt through my email and I was off. That’s how fast it was thank you. I will recommend U-Haul to anyone very happy and satisfied with both locations thank you so much
JEANETTE AThe rep was very nice and prompt service.
Roberto SGreat keep the good job.
SAMUEL CThe people were really nice, and very friendly. The truck was in nice shape and clean. The only thing I wish they had asked is if we needed a ramp because we did and a 10 foot truck doesn’t have one. I wasn’t aware of that so it was really hard to do what we needed to do lifting everything because we had roll racks. But that was the only thing everything else was fabulous. They were super nice and the truck was great.
Joseph MAwesome service and staffs.
Lionel SGreat dealer to work with. Fast and easy to work with and very polite. Easy access to location and good operating hours.
STEVEN PNo problems. A+++
BRIAN SThe trailer tires were out of balance and the trailer had a lot of shaking and vibration.
STEPHEN DGreat customer service and always has my equipment the day I reserve
Douglas HThank you for the excellent service. What a pleasure to do business with this Food Mart/U-Haul! And it’s definitely worth noting that this is the cleanest U-Haul truck I’ve ever picked up. So glad to know they are now nearby. Thank you again for your excellent service!
Karen MExcellant service.
David WThe trailer I was first given was not safe to drive. One of the tires was missing a golf ball sized chunk and had a couple of knots and the rim was badly rusted. The trailer shook violently. I wound up having to take it to another location to exchange it. Staff is friendly, but the other location that did the exchange couldn't believe they had let me drive away with a tire in that condition. I have rented trailers from this location before without issue, but this could have gone very badly.
James GEasy check in and check out.
Maxx TTwo of the tires were exceptionally low. One had 15 psi, the other 25 psi. Another maxed out my gage over 70 psi. I had to call someone to bring a compressor to air the tires. Lost two hours moving time.
Sylvia AEverything was really good and I have no recommendations for the their pickup process.
Stephen DNone
Donald HI did not receive a dolly, but I paid for one. I would like to receive a refund for that part of the purchase.
Samuel VThey hooked me up when I picked the trailer up, plus they make good sandwiches at the counter in their store.
NEAL SVery friendly, professional and helpful. Would use them again.
MARK AGreat service!!!!!
James RSmooth trip and very happy and satisfied with how U Haul treated me. Thanks
JOHN MMike is very good. I am very pleased every time I rent equiptment there. Very quick in and out.
LAWRENCE ROwner is very attentive and really helpful
Joselin MThis experience was amazing. Great customer service. U-Haul van was very nice.
YUSSEF ZThe guys at this shop are awesome, have used several times and will be back knowing that they will take great care of me
Chris GEasy checking and return
ROY L