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DYLAN V
Customer Reviews for Appliance Discount Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make the 24/7 process a little easier. I didn’t think I was going to get the truck at 6am because the app was so hard to maneuver, but with the help of a haul member over the phone we got it. Not complaining at all, I did get the truck but I was worried the whole time I wouldnt and this was an important day as I depended on getting the truck.
Mark UFriendly, courteous helpful
mary mYour app was hard to use. I was constantly frustrated trying to use it. Passwords wee refused so I finally just deleted the app
Jeff JThey did a great job with our check in and got us what we needed. Good work!
JARROD RI really think U-Haul hubs should have an actual computer to use to do the rental transactions on for simplicity and efficiency. Many times a phone interface from a site doesn't work correctly, and while the guy I rented from was very nice and all, everything was done on his phone, and it took forever to enter information, most of which had to be re-entered 3 or 4 times, and have the pages load correctly and actually be functional.
SHELBY C