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judy c
Customer Reviews for Appliance Plus Furniture & Discount
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It would be nice if U-Haul was able to transport equipment between locations, it was frustrating to have to drive 3 hours to get our equipment.
Patrick PThe staff here are excellent. I would highly recommend everyone going to appliance Plus for all of their uhaul needs.
LANE BAppliance Plus is a great place to rent from I rented their multiple times in the last year always treat their customers good thanks again
ROBERT GThe location did a excellent job in taking care of my needs. Corporate failed miserly. When a person reserves a trailer for local or one way rental that reservation should be guaranteed. Within 10 minutes after making the reservation for a local rental I received a phone call from corporate in Des Moines telling me my reservation was not guaranteed. Why would you accept a reservation and not guarantee it??? Why would I drive thirty minutes to pick up a trailer that might not be there? The answer I believe is corporate greed. After weighing my options I reserved the trailer again for a one way to Ames, IA. Cost $110.00. The local rental cost me 32.05. You need to take care of you customers the same way Appliance Plus took care of me. In the future I will be very reluctant to rent from U-Haul again.
Lyle JI did not have any contact with anyone at this location. i used online check out after hours. the process went smoothly
MICHAEL LThey did a good job, no issues.
Mark PThe white wire of the 4 way connector was cut through in 2 places. The tire on the driver's side was only at 18 pounds when I picked up the trailer. I aired it up to 65 pounds at my home before we loaded it up.
Timothy BThey tried to address the fuel issue, but were to able to make any adjustments to our rental agreement
Lance HThe help was very good to work with. I would recommend your store.
Dan DNA
Hunter BThe location is convenient but they opened the trailer and it was dusty and dirty. They swept it out which was nice.
Sue FThe cost is wild.
Lance HEverything was Perfect !
Ron MNo issues at drop off.
Michael SGreat to work with!
Jason BNew to the business, but very helpful! Easy in and out location.
JON P