Customer Reviews for Ardmore Pawn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ardmore Pawn

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

james B. on

Rating:

Very nice experience

donna N. on

Rating:

Customer did not leave a comment.

DEXTER S. on

Rating:

Customer did not leave a comment.

Margaret P. on

Rating:

Customer did not leave a comment.

Corie S. on

Rating:

Terrible service.

Leonard T. on

Rating:

The staff at Ardmore did an excellent job. I was very pleased with them

Michael R. on

Rating:

Quaint, businesslike, and to the point. Easy peasy.

Sharon H. on

Rating:

Everything went fine but your insurance is very expensive when it cost a quarter of the total price. Pretty ridiculous really.

Billy F. on

Rating:

Customer did not leave a comment.

GARY C. on

Rating:

Customer did not leave a comment.

Bill F. on

Rating:

Customer did not leave a comment.

FRANK T. on

Rating:

I was completely satisfied with my experience.

Jimmy A. on

Rating:

The drop off location was actually two different locations so you had to waste gas

frank T. on

Rating:

Customer did not leave a comment.

Austin D. on

Rating:

Customer did not leave a comment.

Sharon H. on

Rating:

Can’t think of anything all went smooth.

TRACY D. on

Rating:

Customer did not leave a comment.

Eddie S. on

Rating:

Customer did not leave a comment.

Thomas P. on

Rating:

Good experience. Only problem is the storage locations that U Haul makes available to you to reserve with the 1 month free promotion. I did not receive a month free and was informed that it must be a U Haul owned location not an independent. That needs to be made clear to people. Otherwise, very smooth.

Daniel H. on

Rating:

Customer did not leave a comment.

Amber M. on

Rating:

Customer did not leave a comment.

William S. on

Rating:

Friendly and helpful. Good experience. Much more professional than the uhaul place We dealt with on Hwy 72 in Huntsville. Excellent service!!!

David S. on

Rating:

Customer did not leave a comment.

RORY M. on

Rating:

Customer did not leave a comment.

WESLEY G. on

Rating:

Nice and helpful service and nice place to shop while you picking up equipment!

Gary H. on

Rating:

Customer did not leave a comment.

Jerry M. on

Rating:

Customer did not leave a comment.

Larry S. on

Rating:

It was all good.

Matt M. on

Rating:

Customer did not leave a comment.

jennifer H. on

Rating:

Customer did not leave a comment.

KIMBERLY G. on

Rating:

terrible experience .....

Yolandia E. on

Rating:

Customer did not leave a comment.

ginger R. on

Rating:

I am trying to get a billing correction. The rental place was zero help. I have been sitting on the phone for over 30 minutes and still no answer...just a recording that keeps playing asking me to give a review...well, here it is.

Mary D. on

Rating:

Customer did not leave a comment.

Janie K. on

Rating:

It was a great experience, quick, easy, and painless.

kevin L. on

Rating:

Customer did not leave a comment.

Sherri G. on

Rating:

Customer did not leave a comment.

Brianna B. on

Rating:

I was overcharged

on

Rating:

Customer did not leave a comment.

stephany G. on

Rating:

Customer did not leave a comment.

LARRY M. on

Rating:

Customer did not leave a comment.

bob L. on

Rating:

Excellent organization

Barbara P. on

Rating:

I really like your 24 hour drop off service!

ROBERT H. on

Rating:

Customer did not leave a comment.

Justin F. on

Rating:

Customer did not leave a comment.

Charles K. on

Rating:

Excellent service from a very pleasant and helpful sales person at Ardmore Pawn.

RICKY S. on

Rating:

Customer did not leave a comment.

Tia F. on

Rating:

I was routed to this location because the local locations did not have the 10' truck that I needed. It was very easy picking up this truck. I overall was satisfied with the pick-up in Ardmore, AL. However, I would suggest that they go over ALL of the details with the customers (going forward) about any fees. This was NOT covered with me. I was in & out of this location in 10 mins.

danny L. on

Rating:

Customer did not leave a comment.

Joe M. on

Rating:

Customer did not leave a comment.

Harvey C. on

Rating:

I had to drive 20 miles from my destination that I chose and never got a phone call showing reservation had changed. Cost me an extra 40 bucks because of that. Never again

JERRY G. on

Rating:

None

Brandy M. on

Rating:

Customer did not leave a comment.

MATT H. on

Rating:

Customer did not leave a comment.

Cathy C. on

Rating:

Customer did not leave a comment.

THERESA M. on

Rating:

Customer did not leave a comment.

Brandi S. on

Rating:

Customer did not leave a comment.

BRANDI S. on

Rating:

No one was here at this location after 2pm.

william H. on

Rating:

Customer did not leave a comment.

henry S. on

Rating:

Best rental ever!

Cathy C. on

Rating:

Customer did not leave a comment.

GARY C. on

Rating:

Customer did not leave a comment.

ROBERT H. on

Rating:

Customer did not leave a comment.

teresa L. on

Rating:

Customer did not leave a comment.

RANDAL E. on

Rating:

Customer did not leave a comment.

Timothy S. on

Rating:

Very helpful associate who quickly got my contract ready and I was out the door! Truck was very clean and I had no problems. Will definitely use them again for moving needs.

ray M. on

Rating:

Customer did not leave a comment.

Bruce J. on

Rating:

Customer did not leave a comment.

victor S. on

Rating:

The place where the trucks are supposed to be parked was full of trucks leaving me without a space to park my rental. Finally after wasting 20 plus minutes looking for a space, I parked it on the side of the street fairly close to the traffic.

Jesse T. on

Rating:

My original order/reservation quote was $134.00. I was charged $184.73. This was a reduction due to dropping off the trailer in another location away from my actual destination. How do I get my $50 back?

DARRELL F. on

Rating:

Customer did not leave a comment.

George T. on

Rating:

Customer did not leave a comment.

pat S. on

Rating:

Not sure when it would have happened, but there was an ant bed in the cab. When I stopped to get some food, I got attacked by tons of ants! They came up from where the brake handle is.

Russell S. on

Rating:

Customer did not leave a comment.

Robert G. on

Rating:

Customer did not leave a comment.

Michael T. on

Rating:

Customer did not leave a comment.

lissia R. on

Rating:

I had an excellent experience here.

roger T. on

Rating:

Customer did not leave a comment.

debbie M. on

Rating:

Customer did not leave a comment.

marybelle S. on

Rating:

Customer did not leave a comment.

DALE H. on

Rating:

Great Job.

BRYAN A. on

Rating:

Didn't realize that the company did not accept check for payment before arriving but fortunately I had my debit card with me, other then that all was great.

HARRY B. on

Rating:

Customer did not leave a comment.

Sandra S. on

Rating:

Customer did not leave a comment.

joseph J. on

Rating:

I did not have a designed drop off point. Leigh Ann, on the help desk, helped me find the closest location and provided directions. She was very helpful as well as the gentleman at Ardmore Pawn! Tom Jewart

thomas W. on

Rating:

Customer did not leave a comment.

Karla W. on

Rating:

Customer did not leave a comment.

JAMES G. on

Rating:

Customer did not leave a comment.

RAY M. on

Rating:

Customer did not leave a comment.

JEANNIE L. on

Rating:

Make sure the brakes work And you don't put their lives in danger like you did mine and my buddy

WHITNEY A. on

Rating:

Customer did not leave a comment.

LARRY B. on

Rating:

the pick-up, drop-off area was real small, very hard to return the item because the area was so small and no easy access to drop it off.

DEAN M. on

Rating:

I made a reservation on July 22. On Thur. 8-13, I called to confirm my pickup location. I was told to pickup on North pky.. On Friday morning I received a call telling me that the trailer that I was to pickup at 9.00 am would not be there until 4.30 pm. The best they could do was send me to Ardmore to pickup a trailer.I was told by U-Haul that I could return the trailer to Govenors Dr.. This morning when I returned the trailer the system would not allow him to receive it. After 30 min. he was able to check it in.Overall, the experience was a pain.

Charles F. on

Rating:

The service was good, helpful, and friendly. Don't change a thing.

John A. on

Rating:

Customer did not leave a comment.

KENNETH J. on

Rating:

Customer did not leave a comment.

Gary H. on

Rating:

Customer did not leave a comment.

FRANK T. on

Rating:

The only concern I had was that the truck seemed to have a malfunctioning gas gauge. After approximately 25 miles of travel it still registered the same as at pick up. Then, after I added 8.5 gals.as a precaution it still read the same amount. After an additional 6 miles of travel there was no change. I took a chance and drove home (another 30+ miles) and again there was no change.

Frank T. on

Rating:

This was my third U Haul rental for this move and I have been quite satisfied each time. As a matter of fact , I will need another truck next week from Ardmore Pawn. They are great folks with great equipment.

NOEL D. on

Rating:

Customer did not leave a comment.