Customer Reviews for Ardmore Pawn
(U-Haul Neighborhood Dealer)

206 reviews

26926 Main St   Ardmore, AL 35739

(256) 423-8563

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: 8:30 am - 1 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 423-8563

26926 Main St
Ardmore, AL 35739

Services at this Location:

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: 8:30 am - 1 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very helpful

craig B. 
Rating:
5.0

Customer did not leave a comment.

Doug D. 
Rating:
5.0

Customer did not leave a comment.

Penny T. 
Rating:
5.0

The rental location was convenient and the lady was very professional. The website, however, needs some updates. I returned the truck a day early, but still got charged the rental because the website wouldn't acknowledge it.

ADAM R. 
Rating:
2.0

Business was closed. It is closed the next day too. We are having a ice/snow storm. Returned on Monday 2-15-2021

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Lindsey K. 
Rating:
5.0

Melanie was VERY customer satisfaction oriented. Would absolutely use her business again.

Lance S. 
Rating:
5.0

I was very pleased with the service I received from uhaul in Ardmore, Tn and I would definitely recommend them to anyone.

Deborah A. 
Rating:
5.0

Very friendly!

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

TJ B. 
Rating:
5.0

The lady was very friendly and helpful. It was very fast service and much appreciated!

Mahriah M. 
Rating:
2.0

Better signage at location. Better pick up area

RAHN W. 
Rating:
5.0

Customer did not leave a comment.

Brenda D. 
Rating:
4.0

even though the uhual place was closed when we dropped off our u-haul there were LOTS of people in the parking lot and almost no where to park the truck. Most of the businesses in the strip center were closed so im not sure in the people were just hanging out in the parking lot or belonged to a business but they made it VERY difficult to park by taking up more than half the parking spots and sitting in the spots with doors open and 3-5 people hanging out/on the car. otherwise everything was great

LANCE T. 
Rating:
5.0

Local store location worked out to be a easy drop off!

Michael B W. 
Rating:
5.0

I have rented Uhaul trucks from this location twice, and they worked with me to ensure the best possible arrangements.

Stephen C. 
Rating:
4.0

Remember any additional equipment requested by customer (in this case, a utility dolly)

Prescott T. 
Rating:
5.0

Customer did not leave a comment.

Michael Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Paula K. 
Rating:
5.0

Customer did not leave a comment.

Phillip J. 
Rating:
4.0

Customer did not leave a comment.

Stephen H. 
Rating:
4.0

Customer did not leave a comment.

Curtis C. 
Rating:
4.0

Attempted to reserve a tow dolly on Thursday, but the location could not enter the uhaul program at the time. Recommended I call back next day. I did and was able to reserve the tow dolly. No harm, no foul.

Thomas P. 
Rating:
5.0

Very nice experience

james B. 
Rating:
5.0

Customer did not leave a comment.

donna N. 
Rating:
5.0

Customer did not leave a comment.

DEXTER S. 
Rating:
4.0

Customer did not leave a comment.

Margaret P. 
Rating:
1.0

Terrible service.

Corie S. 
Rating:
5.0

The staff at Ardmore did an excellent job. I was very pleased with them

Leonard T. 
Rating:
5.0

Quaint, businesslike, and to the point. Easy peasy.

Michael R. 
Rating:
5.0

Everything went fine but your insurance is very expensive when it cost a quarter of the total price. Pretty ridiculous really.

Sharon H. 
Rating:
4.0

Customer did not leave a comment.

Billy F. 
Rating:
3.0

Customer did not leave a comment.

GARY C. 
Rating:
3.0

Customer did not leave a comment.

Bill F. 
Rating:
5.0

I was completely satisfied with my experience.

FRANK T. 
Rating:
2.0

The drop off location was actually two different locations so you had to waste gas

Jimmy A. 
Rating:
5.0

Customer did not leave a comment.

frank T. 
Rating:
3.0

Customer did not leave a comment.

Austin D. 
Rating:
5.0

Can't think of anything all went smooth.

Sharon H. 
Rating:
5.0

Customer did not leave a comment.

TRACY D. 
Rating:
4.0

Customer did not leave a comment.

Eddie S. 
Rating:
4.0

Good experience. Only problem is the storage locations that U Haul makes available to you to reserve with the 1 month free promotion. I did not receive a month free and was informed that it must be a U Haul owned location not an independent. That needs to be made clear to people. Otherwise, very smooth.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
3.0

Customer did not leave a comment.

Amber M. 
Rating:
5.0

Friendly and helpful. Good experience. Much more professional than the uhaul place We dealt with on Hwy 72 in Huntsville. Excellent service!!!

William S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

RORY M. 
Rating:
5.0

Nice and helpful service and nice place to shop while you picking up equipment!

WESLEY G. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
5.0

It was all good.

Larry S. 
Rating:
4.0

Customer did not leave a comment.

Matt M. 
Rating:
5.0

Customer did not leave a comment.

jennifer H. 
Rating:
2.0

terrible experience .....

KIMBERLY G. 
Rating:
3.0

Customer did not leave a comment.

Yolandia E. 
Rating:
3.0

I am trying to get a billing correction. The rental place was zero help. I have been sitting on the phone for over 30 minutes and still no answer...just a recording that keeps playing asking me to give a review...well, here it is.

ginger R. 
Rating:
3.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

It was a great experience, quick, easy, and painless.

Janie K. 
Rating:
5.0

Customer did not leave a comment.

kevin L. 
Rating:
5.0

Customer did not leave a comment.

Sherri G. 
Rating:
2.0

I was overcharged

Brianna B. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

stephany G. 
Rating:
4.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Excellent organization

bob L. 
Rating:
5.0

I really like your 24 hour drop off service!

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
5.0

Excellent service from a very pleasant and helpful sales person at Ardmore Pawn.

Charles K. 
Rating:
5.0

Customer did not leave a comment.

RICKY S. 
Rating:
3.0

I was routed to this location because the local locations did not have the 10' truck that I needed. It was very easy picking up this truck. I overall was satisfied with the pick-up in Ardmore, AL. However, I would suggest that they go over ALL of the details with the customers (going forward) about any fees. This was NOT covered with me. I was in & out of this location in 10 mins.

Tia F. 
Rating:
5.0

Customer did not leave a comment.

danny L. 
Rating:
4.0

Customer did not leave a comment.

Joe M. 
Rating:
4.0

I had to drive 20 miles from my destination that I chose and never got a phone call showing reservation had changed. Cost me an extra 40 bucks because of that. Never again

Harvey C. 
Rating:
3.0

None

JERRY G. 
Rating:
5.0

Customer did not leave a comment.

Brandy M. 
Rating:
4.0

Customer did not leave a comment.

MATT H. 
Rating:
5.0

Customer did not leave a comment.

Cathy C. 
Rating:
4.0

Customer did not leave a comment.

THERESA M. 
Rating:
3.0

Customer did not leave a comment.

Brandi S. 
Rating:
3.0

No one was here at this location after 2pm.

BRANDI S. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Best rental ever!

henry S. 
Rating:
3.0

Customer did not leave a comment.

Cathy C. 
Rating:
3.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

teresa L. 
Rating:
5.0

Customer did not leave a comment.

RANDAL E. 
Rating:
5.0

Very helpful associate who quickly got my contract ready and I was out the door! Truck was very clean and I had no problems. Will definitely use them again for moving needs.

Timothy S. 
Rating:
3.0

Customer did not leave a comment.

ray M. 
Rating:
5.0

Customer did not leave a comment.

Bruce J. 
Rating:
3.0

The place where the trucks are supposed to be parked was full of trucks leaving me without a space to park my rental. Finally after wasting 20 plus minutes looking for a space, I parked it on the side of the street fairly close to the traffic.

victor S. 
Rating:
3.0

My original order/reservation quote was $134.00. I was charged $184.73. This was a reduction due to dropping off the trailer in another location away from my actual destination. How do I get my $50 back?

Jesse T. 
Rating:
3.0

Customer did not leave a comment.

DARRELL F. 
Rating:
5.0

Customer did not leave a comment.

George T. 
Rating:
3.0

Not sure when it would have happened, but there was an ant bed in the cab. When I stopped to get some food, I got attacked by tons of ants! They came up from where the brake handle is.

pat S. 
Rating:
3.0

Customer did not leave a comment.

Russell S. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

I had an excellent experience here.

lissia R. 
No reviews have been submitted for this location.

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