No improvements. She wonderful and the truck was clean. She has great customer service skill. I will definitely be back when on my next move.
DENISE G
Customer Reviews for Arewa Ohun LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was a clothes shop that was closed at 12:30pm when the hours of operation said they open at noon. Luckily, I was able to follow the instructions on the lock-box to self return the truck!
BUGRA AThe owner of this location did not even show up until 12 noon, here location did not receive any sustainable internet for phone service. This is a very small strip mall location, although the lady was nice an accommodated once she meant me 2 hours after my pickup time. It was not a UHAUL HUB, so you did not have access to all the amenities, blankets, boxes etc...
Kent SMake sure the locations can accommodate what was reserved. My reservation was changed multiple times. This location was unaware of my drop off.
DAZHA CThe gentleman who helped us was more than kind. However, I felt completely unsafe picking up the truck. I am glad I had a family member with me or else I would not have gotten out of my car to retrieve the keys from the lock box. We heard 2 gunshots and witnessed at least one questionable interaction between a couple of people in front of the shops. We were not given any heads up about the location's concerning environment but when we spoke with the UHaul rep when picking up, he made it very clear that this was not a new issue, which makes me even more concerned that nothing had been done to relocate to a safer pickup location prior to this pickup. Overall very displeased with the experience, as I know how excellent UHaul usually is.
Victoria S