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Ashley S.
Customer Reviews for Argos Rental & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Over chanrged and the truck was damaged when I rented it
Daniel C.Quick check in. Extremely courteous agent.
Brett H.I think all trailers should have some kind of jack on them to make booking up and dropping of trailers
Cathy N.I was told that it would be "no problem" getting a specific truck if I came in on 12/31/21 for $19.95 plus .99/mile.....I go there to do this.....doors locked, so I call they said u haul was closed, but she took me in and then preceded to tell me that, that truck was NOT available, I ended up having to pay MORE for a larger truck, when I was told 10ft truck would be available. The truck we received was in horrible condition....my husband has been a mechanic for 35 yrs and said this truck was NOT safe to be on the road. The struts, and ball joints are in horrible shape. truck could only be driven 40-45 MPH and was almost impossible to drive anything over 40 and the steering shook so badly it was hard to control. I paid 106.00 for this truck, with all the hassle and the risk it was NOT worth it. My husband is currently filing a formal complaint with U Haul about the driving hazard this truck is. Very disappointed, I thought U Haul was brand name you could depend on.
RONDA R.Fantastic customer service! We rented a trailer and on the day we were supposed to return it there was a massive wind alert, I called the rental company and even though they were closed they called me back and assured me it was ok to bring it the next day when we felt it was safer to drive and the wind wasn't so bad. Great folks and will absolutely give them my business again !
MATTHEW K.Nothing
JAMES W.I can't think of anything that would make it better. Very friendly people.
Mary W.Reserving, Booking , Payment was very easy to accomplish. They are only 12 mins away from the town I live in. Uhaul's were all booked so driving the short distance was so worth it. Customer service and care for us was excellent I would recommend this service location.
JUDITH C.The owner went out of their way to help us when we locked our keys in our car.
MATTHEW H.All fine
ROSALIA L.Ronald was very accommodating and friendly They called to remind of reservation. Great service!.
Shawn W.This is a 24 hour pickup in the middle of nowhere the location detector does not work took over an hour to try to check it back in when I gave up and dropped it off quoted me 220 had to pay more was a hassle this no person pick up is a dumb
BUIELL W.Ron was very great to work with, offered help when needed even after hours
Martha D.Utility dolly was bent
Heather D.The staff was very friendly and helpful... Thanks again
TOM S.Nothing
BRETT H.Very pleasant personal and accommodating
ALLEN M.Very professional and helpful. Highly recommended!!!
James S.super nice people. fast, easy process
JOHN W.Would rather have picked one up in hometown but none available
Eddie S.The gentleman running the office where the rentals were done at was very friendly but took about an hour due to not being familiar with the process enough and the website. He had technical difficulties and that is understandable same with him calling what I would assume was UHaul support. We arrived earlier than scheduled so he would not have to be there past closing hours, and so we could get to our last day of work on time however due to the long wait we were late in getting to work.
Amber J.