Customer Reviews for Armor Storage Ames
(U-Haul Neighborhood Dealer)

Rating:

3.0

When I did the final check in I was charged for lots of things I had specifically said I didn’t want when I did my initial online reservation. I reserved online because I was in a hurry and when I went to pick up the truck and all these extra charged were included—with no clear way to remove them—I just took them and continued with my plans. This seems like a U-Haul corporate issue. So while I won’t ever rent from this location again, I won’t ever rent from U-Haul again either. And, I will tell everyone who will listen about my experience and recommend they never rent from U-Haul either.

Rating:

5.0

Our stuff was well kept and lock up. It was a good choice we pick armor storage to put our belongings in. Price was reasonable. Thanks for your services. Have a good summer to all staff.

Rating:

2.0

we scheduled for pick up at noon no one was there. at 1230 they arrived. The truck was dirty, we had to clean it of the broken glass prior to using this vehicle.

Rating:

4.0

Had this storage since 2007 I appreciate the fantastic service over the years THANK YOU

Rating:

5.0

Tanya was excellent and top teir. She went above and beyond and her customer service is A1

Rating:

5.0

The staff went beyond the call of duty, always very friendly.Tanya is a excellent employee.

Rating:

5.0

Tanya was very professional and courteous. She made me feel welcome and confident about renting my truck. I would rent again and recommend to my family and friends. Tanya needs a raise.

Rating:

5.0

The lady there was so nice I would love to work with her again.

Rating:

5.0

The staff will always pleasant and very workable and approachable

Rating:

5.0

Customer service was awesome. Tanya is great to work with and is very helpful