Customer Reviews for Army Navy Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Army Navy Store

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Luis C. on

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John M. on

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Daniel D. on

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Dawn R. on

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Michael O. on

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CHRIS L. on

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Initially there was a mix up as to where u was to pick up the truck. It was resolved an I was on my way.

Edwin H. on

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cool location, equipment clean, team atmosphere

Cathrine B. on

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So I was charged an additional $47 .93 for a couple of leaves and because I had forgotten to do a check in on the app. A phone call to remind me about the check in would have been nice since I was very busy and did not recall that was a thing. The amount is ridiculous.

R. G. on

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Tried to pickup early using my phone and could not get on uhaul web page. Called 1-800 number for help.and got transferred 3 times. Thank God for the uhaul center down the street. They were able to do check in for me and I was able to go back and pick up my truck

Jordon R. on

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Great service

John G. on

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Yvette S. on

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Brandon Bishop was very helpful and pleasant. His staff was also amazing . They made my first time experience with U-haul amazing.

Deborah W. on

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MARK F. on

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Lighting in parking lot return box area is sketchy at best

Westley D. on

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Rina C. on

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Benjamin W. on

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BEN W. on

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Troy P. on

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Everything went smooth and friendly customer service.

bujean M. on

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Petronilo R. on

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Matthew K. on

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Location and staff were fantastic, great help. I downloaded the app since i was returning after hours. The app itself, is way to convoluted, way to many clicks and the repetition is crazy. I had a uhaul account, which i signed into for the app, but I still had to repeat and re-enter so much data and it was slow to respond, both picking up and returning.

BETTY C. on

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The gentleman who helped me was very personable, polite, and efficient. To an older woman like me, this makes all the difference in a great experience. I would highly recommend this UHAUL place again!