Customer Reviews for Army Navy Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Army Navy Store

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

dieter B.
Rating:

Customer did not leave a comment.

CAMERON S.
Rating:

Customer did not leave a comment.

teresa L.
Rating:

Professional and assisted with any questions I had, explained everything I need to know about my responsibility with the truck.

Francis H.
Rating:

I was told the rental was 24/7 pickup and this didn't happen! We waited 2-1/2 hours for the store to open.

RONALD B.
Rating:

Customer did not leave a comment.

Pakwan S.
Rating:

Staff was friendly and helpful, easy and convenient

Matthew P.
Rating:

Extremely professional and kind. Made me feel important as a client!

Samuel O.
Rating:

Customer did not leave a comment.

Jose S.
Rating:

Customer did not leave a comment.

MICHAEL S.
Rating:

Customer did not leave a comment.

LaDonte A K.
Rating:

THIS WAS AN AWFUL EXPERIENCE THEY CHARGED UP FOR 50 MILES WE DID NOT USE AND AN AFTER HOURS FEES THAT WAS NOT ACCURATE SO $70 THAT THEY STILL OWE US AND THEY WILL NOT CALL US BACK. OUR BILL WAS 324. THAT IS INSANE. OR A DAY AND A HALF LOCALLY. I AM LIVID. I WILL NEVER USE THIS LOCATION AGAIN.

JAMES P.
Rating:

Customer did not leave a comment.

Gregory B.
Rating:

Customer did not leave a comment.

Jennifer B.
Rating:

Customer did not leave a comment.

Brian V.
Rating:

Customer did not leave a comment.

CLINT T.
Rating:

Customer did not leave a comment.

Mike S.
Rating:

After hours drop off.

Brice C.
Rating:

The army navy store location is awesome the people running it are down to earth and great people

Heath G.
Rating:

The online check in process was a nightmare. I finally got my truck an hour late.

John D.
Rating:

I called to refund my money for the incomplete checkin and he told me to call uhaul so They told me to call him and had mo history of the 3 support calls I made. I returned the truck perfect.

lb S.
Rating:

Customer did not leave a comment.

Elizabeth B.
Rating:

Renting a truck through the phone is a terrible experience.

Brian D.
Rating:

Customer did not leave a comment.

Glen L.
Rating:

Very Fast and Efficient. Would highly recommend.

Mary D.
Rating:

Customer did not leave a comment.

Ryan S.
Rating:

Had to go to another store after I called 800 number on my paperwork that said the first place was the drop off center then they sent me to another store where it was closed, which I understand on a Saturday, but didn't have any wheel chocks to keep it from rolling out in the hwy so had to find dirt to pile up under wheels. Would be nice to have a set of wheel chocks on those trailers, no jack on trailer so had to set on touge which helped make it slide since it was on a slope.

Joshua T.
Rating:

The people at this location were very friendly and helpful. It was nice having pleasant customer service.

Linzy C.
Rating:

Customer did not leave a comment.

Luis C.
Rating:

Customer did not leave a comment.

John M.
Rating:

Customer did not leave a comment.

Daniel D.
Rating:

Customer did not leave a comment.

Dawn R.
Rating:

Customer did not leave a comment.

Michael O.
Rating:

Customer did not leave a comment.

CHRIS L.
Rating:

Initially there was a mix up as to where u was to pick up the truck. It was resolved an I was on my way.

Edwin H.
Rating:

cool location, equipment clean, team atmosphere

Cathrine B.
Rating:

So I was charged an additional $47 .93 for a couple of leaves and because I had forgotten to do a check in on the app. A phone call to remind me about the check in would have been nice since I was very busy and did not recall that was a thing. The amount is ridiculous.

R. G.
Rating:

Tried to pickup early using my phone and could not get on uhaul web page. Called 1-800 number for help.and got transferred 3 times. Thank God for the uhaul center down the street. They were able to do check in for me and I was able to go back and pick up my truck

Jordon R.
Rating:

Great service

John G.
Rating:

Customer did not leave a comment.

Yvette S.
Rating:

Brandon Bishop was very helpful and pleasant. His staff was also amazing . They made my first time experience with U-haul amazing.

Deborah W.
Rating:

Customer did not leave a comment.

MARK F.
Rating:

Lighting in parking lot return box area is sketchy at best

Westley D.
Rating:

Customer did not leave a comment.

Rina C.
Rating:

Customer did not leave a comment.

Benjamin W.
Rating:

Customer did not leave a comment.

BEN W.
Rating:

Customer did not leave a comment.

Troy P.
Rating:

Everything went smooth and friendly customer service.

bujean M.
Rating:

Customer did not leave a comment.

Petronilo R.
Rating:

Customer did not leave a comment.

Matthew K.
Rating:

Location and staff were fantastic, great help. I downloaded the app since i was returning after hours. The app itself, is way to convoluted, way to many clicks and the repetition is crazy. I had a uhaul account, which i signed into for the app, but I still had to repeat and re-enter so much data and it was slow to respond, both picking up and returning.

BETTY C.
Rating:

The gentleman who helped me was very personable, polite, and efficient. To an older woman like me, this makes all the difference in a great experience. I would highly recommend this UHAUL place again!

No reviews have been submitted for this location.

Back
To Top