Customer Reviews for Arner Stop
(U-Haul Neighborhood Dealer)

25 reviews

1958 Essex CR 20   Kingsville, ON N9Y2E6

(519) 733-3006

Office Hours

  • Mon-Sun: 8 am - 4 pm

Services at this Location:

Contact Us

(519) 733-3006

1958 Essex CR 20
Kingsville, ON N9Y2E6

Services at this Location:

Office Hours

  • Mon-Sun: 8 am - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

There is nothing to improve, he was very helpful, polite, friendly and welcoming. They get 10 out of 10

Gail O 
Rating:
5.0

Picking up and dropping off my rental at Arner stop was easily my best experience with a U-Haul rental. The owner was very friendly and helpful despite having a very busy store at the time of pickup. Drop off was also a very smooth process and you can’t beat the convenience of being able to replace the used gasoline right at the drop off location. I highly recommend this location for your rental.

MICHEAL T 
Rating:
5.0

Excellent and friendly service..

Scott J 
Rating:
5.0

I had to switch my trailer drop off location do to an uncontrollable event and U-Haul accommodated me very well. I’m quite happy with the experience.

CHARLES B 
Rating:
5.0

Customer did not leave a comment.

TRACY S 
Rating:
5.0

Customer did not leave a comment.

CHAD P 
Rating:
4.0

Customer did not leave a comment.

MARK W 
Rating:
5.0

Have used them multiple times great people to work with.

Wesley L 
Rating:
5.0

Asjad, the site owner and operator was phenomenal. Not only did he help with connection of the trailer to my jeep, he suggested another day rental to avert an early morning return - talk about customer service. I would recommend you provide the trailer jack tho to each outlet - the 6 by 12's are very heavy and its unreasonable to expect customers alone to hook up the trailer. Fast, friendly customer service - highly recommended.

MARTYN I 
Rating:
5.0

Gentlman I dealt with at pick up was fantastic, friendly, patient, and helpful.

KRISTIN E 
Rating:
5.0

Super friendly guy to deal with. Glad he became a U-Haul dealer.

Wesley L 
Rating:
5.0

The individual helping us with our rental was incredibly helpful and pleasant. A great experience.

TIMOTHY S 
Rating:
5.0

Customer did not leave a comment.

JOSE O 
Rating:
5.0

They have a 10ft truck 🚚 it was clean both front and back. I like that the inside window and mirrors were also clean giving the driver a clear view. The staff are very kind and respectful. The truck 🚚 drove excellent. They have a orange box 📦 to drop key after hours. All in all this place made moving less stressful. Wouldn't hesitate to rent this truck from this location. Definitely 5/5 👌👍

SHAWN B 
Rating:
1.0

There was a technological issue, but instead of waiting even longer (process took an hour) -- as the customer, I had to troubleshoot the issue myself. Perhaps staff that is working at the location, should be trained properly so as to not have to call for help and be on the telephone the entire time. Her phone rang at least five times while helping me, and she responded to at least double that amount of incoming messages. Very poor customer service.

Denise D 
Rating:
5.0

Customer did not leave a comment.

GRANT C 
Rating:
4.0

Sharry was very helpful and good attitude will use this location again

LAWRENCE R 
Rating:
5.0

Customer did not leave a comment.

RYAN K 
Rating:
5.0

Very accommodating

JEFFREY B 
Rating:
5.0

Nothing

CHARLES H 
Rating:
4.0

Night and day difference between the 2 locations.

JOHN W 
Rating:
5.0

New retailer, Great Service. Had block to support trailer arm making easier for connection. On return - gentlemen saw me arriving and came out to assist. You still should have some kind of jack system on all trailers to support lifting to connect to vehicles and removal.

MARTYN I 
Rating:
5.0

As a longtime customer of you all to get hit with you have to supply character references is a little bit ridiculous I think that’s on the corporation. Your dealers are excellent people.

WESLEY L 
Rating:
5.0

We messed up and selected wrong location but truck was at correct location being a Sunday was difficult for the man to make the change at the location had to call my wife to change it online from home

Eric a 
Rating:
5.0

Customer did not leave a comment.

BRET F 
No reviews have been submitted for this location.
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