Customer did not leave a comment.Rebecca K.
Customer Reviews for Ashland Office & Mini Storage
(U-Haul Neighborhood Dealer)
Ashland, VA 23005
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 5/29/2022 - 5/31/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect..Trailer was ready customer service was excellent..John B.
Customer did not leave a comment.Kate V.
Customer did not leave a comment.John K.
Brandon was great and very professional. Great ExperienceDavid H.
The people at the Lickinghole location were great. Something got messed up with the online reservation, but they helped me work through it and get things taken care of.Steven S.
Customer did not leave a comment.nigel B.
Everything was excellent.Phillip D.
Customer did not leave a comment.Cynthia B.
Customer did not leave a comment.John T.
Very helpful at the dropoff. Will use this location again!Michael H.
Customer did not leave a comment.Frank M.
I had difficulty using the 24/7 pick up process. It stinks. I had to wait about an hour until the location opened up. No, it was not me or my phone. Not happy with the 24/7 pick up process. They guy at the pickup location was great and very helpful.Charles K.
Customer did not leave a comment.Eric A.
Customer did not leave a comment.Joe R.
It was a great experience...the vehicle and service was excellent. We are local to this facility and will definately use it when ever we have moving needs in the future!Carmid H.
Truck was in wonderful condition, staff were friendly and professionalClifford M.
Friendly and veery helpful Good experience!david B.
Customer did not leave a comment.Mark J.
Customer did not leave a comment.Darin P.
Customer did not leave a comment.April C.
Nothing. Everything was great from pick up til drop off. Just want to thank Brandon for answering all my questions and getting me in and out in a timely manner.Travis B.
Customer did not leave a comment.Robert Y.
Key hit stuck in drop off slot! Otherwise the best uhaul experience yetSusan H.
Make it easier/more obvious how to return equipment off of business hours. I had to rent the van for an extra day because I couldn't quite have it back by 1pm on Sunday. Not a huge deal, but it was unnecessary expense for me and I had to park the van on my street for another day. Just a small area for improvement. Both customer service reps I interacted with were fantastic.ANDREWBARRETT L.
Customer did not leave a comment.JOHNLYNDELL K.
No issues. Easy and efficient.Mary Jo B.
Customer did not leave a comment.Edward S.
Tom was wonderful to work with. I had trouble getting my truck remotely. Completely my issue - no fault of uhaul and Tom very patiently walked me through the process. Thank you!!Wendy B.
Customer did not leave a comment.ANDREDEMOND E.
This location is definitely a bait and switch crooked locationRANDY H.
Check windshield for stone chips.KATHERINEGAY B.
Customer did not leave a comment.Richard D.
Easy and quick pick up and easy and quick drop off... I'm happy...OTHONIEL C.
Customer service was excellent. The staff was extremely friendly. Would recommend this location to my friends.CHESTERBURNELL R.
Customer did not leave a comment.CLIFFORD H.
Really friendly personnel and very helpful.CLIFFORD H.
Truck was ready to roll with the equipment I ordered and was very clean. Great job.David W.
Staff went above and beyond to help us out of a difficult situation - thank you!JOHN C.
The key pickup and drop off area feels a bit out of place (not attached to the main office). Not really a complaint, just took me longer than expected to get the keys.Daniel S.
Nice folks to work with!John K.
Customer did not leave a comment.David L.
Excellent service and friendly folks. Highest recommendation!THEODOREROBERT F.
Customer did not leave a comment.GERALD Y.
Customer did not leave a comment.JON W.
The agent was very helpful. We will use this location on all future requirements.James F.