I would recommend the location if it was closer to my vicinity. Since I had to drive an hour to pick up the truck, it was really out of my way to do so. Overall nice lady who helped assist with the checkin process.Lorna F.
Customer Reviews for Ashleys Treasures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were not notified that our pick up location was changed to a completely different town. Had to use internet site which did not work. On hold for help for over 40 minutes. Process took way to long and very complicated. I have a change that there is no explanation for.DONNA S.
Customer did not leave a comment.Demarche D.
Customer did not leave a comment.LATASHA D.
Customer did not leave a comment.Vicki A.
Customer did not leave a comment.Kaitlyn M.
Customer did not leave a comment.Leroy W.
Checked in the truck myself, location was closed.PAMALA H.
Customer did not leave a comment.TAD J.
Customer did not leave a comment.James A.
Always great service, professional and non stressfulRICK W.
Customer did not leave a comment.Dycie R.
Customer did not leave a comment.Shannon E.
As of this experience we wouldn't change anything. Both pickup and drop off locations gave us excellent service. My husband says????Carole B.
He was nicebyron P.
Using the mobile device to pick up and return is very terrible. It was difficult for me and it took me 40 minutes just to pick up the truck because of the problem I was having using the mobile device. What happen to having people check you in and out? We need people.Shannon R.
The air conditioning did not work in the truck. Drove over 6 hours in the truck. Would like to talk with someone about it. 972 832 6744Billy C.
Mrs. Linda is a DollSherita S.
Customer did not leave a comment.RICK W.
Customer did not leave a comment.Charlotte W.
Customer did not leave a comment.Jerry P.
Didn't get the 26'truck that reserved and on top of that had to drive 62 miles one way to pick up . When I got there you had me a 20'ttlruck . Not big enough .had to rent another truck and make another trip . Costing me another $400. I will not do business with uhaul no matter what . Hope you can sleep tonight. Horrible. Worst service ever. You can't keep your word . Jdjd C.
Customer did not leave a comment.Danielle M.
Customer did not leave a comment.jesse P.
Customer did not leave a comment.John W.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.CURTIS G.
Customer did not leave a comment.Shelley M.
Be available during business hours, and alert customers to changes in their reservation. I do appreciate the discounts and understanding from customer service, but driving 45 minutes out of my way unexpectedly after my reservation was not ready at my pick up time set me back a lot with moving, and the entire experience was incredibly stressful.Bronte P.
Customer did not leave a comment.Earnest M.
Customer did not leave a comment.Linda W.
Truck was dirty when i received it. Left it that way because it was storming during my move. Got charged for it!HEATHER N.
Ashley's treasures is very accommodating with always great servicerita L.
Customer did not leave a comment.William J.
Customer did not leave a comment.Shivea W.
Customer did not leave a comment.
Excellent service.Linda W.
Keep doing exactly what you're doing. My wife and I just love the personality and customer service provided by Ms Linda Lewis.Jonas I.
Great experience and staff is superior!!! Will use for next move or services.CASSANDRA H.
Everything went wellFrankie J.
Customer did not leave a comment.Johnna F.
Clean up front of place and throw away the couchrose W.
Customer did not leave a comment.Karon P.
Get a reliable and well stocked location in Greenville, MS. The equipment I reserved was not in Greenville as reserved. The company gave me zero notice, and I searched for a day before locating the needed equipment in Dumas, AR.Bobby L.
We arrived in Dumas around 1:00. No one was there. There were several numbers on the door so we started calling. We finally got someone to answer several hours later. The person on the line stated they were out of town in Monticello, AR. But on their back back to Dumas. About 2hrs later they showed up. It was 2 ladies. There was no one there to put the trailer on the car. So my friend & I went to the back with the lady. Friend finally figured out how to get it hooked up & we were on our merry way. We were there 4 hrs. totally. Lots of wasted time. Rest of trip was good.Carolyn N.
Customer did not leave a comment.MICKEY E.
Customer did not leave a comment.Charlene B.
Friendly and respectfulDerick F.
Customer did not leave a comment.robin S.
Customer did not leave a comment.Carla H.
Nothing it's greatRegina W.
Customer did not leave a comment.Brad C.
Customer did not leave a comment.Sharon A.
Customer did not leave a comment.angela P.
Customer did not leave a comment.Lisa A.
Customer did not leave a comment.Timothy C.
Customer did not leave a comment.Kendel P.
Customer did not leave a comment.Bill M.
Customer did not leave a comment.Houston M.
Customer did not leave a comment.Kendel P.
This was a great experience! Highly recommended!CHESTER P.
Customer did not leave a comment.David S.
Customer did not leave a comment.anthony C.
Customer did not leave a comment.Kristopher W.
Customer did not leave a comment.Rosa H.
Customer did not leave a comment.Victor K.
the truck I had rented was not road worthy; no functioning air conditioning, no cruise control, and the brakes nearly caught fire many miles from home.Zsolt A.
Customer did not leave a comment.Jared M.
Customer did not leave a comment.EDWIN W.
Continue to be nice , helpful, and easy to approach!!june O.
Customer did not leave a comment.Jerald H.
Customer did not leave a comment.sarah D.
Customer did not leave a comment.TERRENCE H.
Customer did not leave a comment.Scottie G.
Best service I have ever received! That sweet lady goes out of her way to make sure that you are taken care of..EVAN S.
Great on this end of trip.Michael T.
Customer did not leave a comment.vance G.
Customer did not leave a comment.David B.
Customer did not leave a comment.Linda W.
Customer did not leave a comment.FRED M.
Customer did not leave a comment.DON B.
I had the right amount of gas in the tank, but yet they still wanted to charge me more money. I truly felt ripped off.ANGELA C.
Did not have the right trailer we requested! Had to settle for one without a ramp.Tammi H.
when making an online reservation, uhaul did not communicate that to the business I preferred. Luckily I called to double check that I had a truck reserved. The business I reserved under did not have the request I had placed a couple of days earlier. They did call and find a truck in another nearby town. The local businesses took care of me, but had I not called them, and solely depended on the online reservation, I wouldn't have had a truck on moving day.MISTY M.
Customer did not leave a comment.MICHAEL T.
Customer did not leave a comment.michael T.
Customer did not leave a comment.THOMAS N.
Uhaul people in Dumas, Ar was Awesome! I would give them 10 stars while the Sherwood Uhaul would get zero stars!!!!DEE S.
Great experience!!KENDAL M.
My husband loved the lady at drop offJAMES F.
Customer did not leave a comment.REBECCA R.
The lady was super nice and generous.LATRICE H.
The representative at this location was very helpful. I would certainly recommend this place to everyone!!!! Very helpful & friendly!!!CRYSTAL W.
Customer did not leave a comment.TANIA G.
Easy smooth transactionRon S.
Customer did not leave a comment.AMBER B.
The independent U-haul dealer did not return my phone call that I left during business hours 2 days BEFORE my scheduled reservation or bother to notify me that the shop would be closed. I was shocked when I pulled up to a locked building with a sign up telling me to call U-haul 1-800#. Then it took almost 40 min. to finally get a rental. And the dolly wasn't even in the truck. Very upset!!! I will never use this location again. That is bad business. Period. The customer's time is just as valuable as yours.TALITHEA M.
I was charged for insurance and moving pads and didn't ask for it. Rate was suppose to be $169.00 I was charged $225.00 so never again this is my first and last time.WOODS L.